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- 2017 CX-9 GT AWD
Thanks! Such a simple thing, I wish I had noticed this too. Seems Mazda still has the wrong link on their own site for the North American Gracenote update. However, the NA update is hosted on the same server so we just need to manually fix the link.I finally figured it out. Mazda updates Gracenote by region. It's most likely the same content but if you don't have the correct file for your region, the Mazda OS won't load the update. In my case, I had downloaded an update by the name "Gracenote_ADR_October2017.up" which was NOT for the United States. I finally found an update by the name "Gracenote_NA_October2017" and it loaded just fine. You have to be a little patient as the update appears to hang toward the end of the process. Now I have Gracenote version 00.08.000.
ADR is for Australia/NZ/Thailand/Philippines/South Africa-America/Oceania
NA is for North America, USA, Canada, Mexico ONLY
ADR Link: https://s3.amazonaws.com/visteon/public-gracenote/Gracenote_ADR_October2017.up
NA Link: https://s3.amazonaws.com/visteon/public-gracenote/Gracenote_NA_October2017.up