Bluetooth signal strength

I have a 16.5 and if I have someone in the backseat trying to play music from their phone it won't play until it's sitting on the arm rest. Does anyone else have this issue? Trying to find out if it's worth bringing up next time I'm at Mazda.

Did you try with a different phone?

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splzero said:

I have a 16.5 and if I have someone in the backseat trying to play music from their phone it won't play until it's sitting on the arm rest. Does anyone else have this issue? Trying to find out if it's worth bringing up next time I'm at Mazda.

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I bought a 16.5 in March, and I've also found the BT to be very weak. With my Passat I just left my phone in my pocket and never had connectivity problems. Sometimes the CX-5 system will work when I forget to take my phone out of my pocket, sometimes not. Pretty ridiculous.

What kind of phone you guys using ? I've never had a BT issue with my iPhone 6s.

4 different Android and 2 iPhones.

I guess I'll bring up the issue at mazda.

It may have to do with the physical location of the BT radio module in the car and thus the coverage to other parts of the car. I've had the exact same experience as Retired above--sometimes I'll leave my phone in my pocket as the driver, and the BT may or may not reconnect, but I've never have that problem with the front seat passenger connection (including when my other half is driving and I'm in the passenger seat). Haven't yet allowed anyone in my backseat to connect to my precious entertainment system. LOL

Seriously though, every single time I get the "cannot reconnect" error message on the screen, I simply have to go into audio sources and select my device already listed as there in the BT connection, and it then starts playing music as expected. It is almost as if the system actually times out too soon and throws up that error, and not that it truly doesn't reconnect.