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Thread: 2017 CX5 Windshield Replacement

  1. #16
    Registered Member Xeler8ing's Avatar

    '18 Mazda CX-5 Akera KG i-Activ AWD 2.5L In Sonic Silver

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    The thing is the windscreen is supposed to be thicker in order to reduce noise in the cabin. Maybe this thickness has caused it to become more susceptible to cracks etc

  2. #17
    Registered Member yrwei52's Avatar
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    2016 Mazda CX-5 GT AWD w/Tech

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    Quote Originally Posted by 2horses View Post
    Mine is cracked too, a gift from the freeway on my trip home from Baton Rouge. The initiating chip is right in the middle of the radar stuff (big square under rear view mirror) but everything works so I'm letting it go until it comes across my field of vision. Right now it looks like upside cow horns, with a twist on the right. What crappy glass!
    If you didn't hear or can't see any evidence of rock hitting the windshield, and all you have is the hair-line crack from the sensor area, it could be the stress crack which can be covered under warranty. Several members had successfully done that before.

  3. #18
    Registered Member 2horses's Avatar

    2016.5 CX-5 GT (Madeline)

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    I wish - there's a huge rock chip that the cracks are radiating from. I'll see if I can get a pic that actually shows it.

  4. #19
    Registered Member Xeler8ing's Avatar

    '18 Mazda CX-5 Akera KG i-Activ AWD 2.5L In Sonic Silver

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    Quote Originally Posted by 2horses View Post
    I wish - there's a huge rock chip that the cracks are radiating from. I'll see if I can get a pic that actually shows it.
    Over here, insurance policies have windscreen replacement, some include one excess free claim per year

    Do you guys have this

  5. #20
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    2017 Mazda CX-5 Touring

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    Quote Originally Posted by mrkevinc View Post
    I'm in the same boat - 2017 CX-5 and have a sizable crack in the first week. I'm looking at Safelite for replacement and have concerns about maintaining the integrity of the vehicle if their glass isn't comparable. I'm hoping that the product is new enough that replacement would require Mazda glass - will keep everyone posted!
    Do you know if a stone hit it, or rather, if it just appeared? I saw dozens of complaints from 2015 and 2016 owners having cracked windshields w/out any type of impact. I hope it doesn't happen with 2017 too.

  6. #21
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    CX5 GT-R

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    Quote Originally Posted by 2horses View Post
    Mine is cracked too, a gift from the freeway on my trip home from Baton Rouge. The initiating chip is right in the middle of the radar stuff (big square under rear view mirror) but everything works so I'm letting it go until it comes across my field of vision. Right now it looks like upside cow horns, with a twist on the right. What crappy glass!
    It is my opinion that the glass has a lot of stress in it. The windshields I had crack from Mazda, I was able to almost shove a fingernail into. That tells me there was stress in the glass, as one would think the glass would not "spread" at the cracked spot like that otherwise. Also, ANYTHING cracked them. Sometimes a tiny tiny rock. My Safelite? It's taken some real smacks, and all I get is a little divot in the glass with that "powder" from the crushed glass at impact. No cracks at all. Been the better part of a year, now, and it's holding up fine.

  7. #22
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    Quote Originally Posted by double00 View Post
    Do you know if a stone hit it, or rather, if it just appeared? I saw dozens of complaints from 2015 and 2016 owners having cracked windshields w/out any type of impact. I hope it doesn't happen with 2017 too.
    It definitely was hit with a stone - I heard the noise + can see the stone hit on the glass + the resulting crack.

  8. #23
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    CX-5

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    Sadly this just happened to me a few days ago on my new CX-5, a huge rock hit and it cracked inside and out badly. For comparison I had an old Toyota Matrix for 14 years with 2 hard impact cracks sitting the past 8 years that never expanded.

    Anyway I'm not sure how much it will cost but I don't have all the sensors so hopefully won't be too bad... maybe...

  9. #24
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    Mazda CX 5 / touring

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    I am having similar problems with a CX-5 windshield(s). I have never had to replace a windshield on any car until the purchase of this 2017 CX-5 Touring Mazda and I am on windshield #3. The vehicle has 30K miles on it. The current windshield developed 3 cracks near three of the corners on the same day. They start about 2" from the edge and progressively get bigger.

    Why no recall Mazda? If you search on the internet, this is a very common problem!

  10. #25
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    Quote Originally Posted by duckbill View Post
    I am having similar problems with a CX-5 windshield(s). I have never had to replace a windshield on any car until the purchase of this 2017 CX-5 Touring Mazda and I am on windshield #3. The vehicle has 30K miles on it. The current windshield developed 3 cracks near three of the corners on the same day. They start about 2" from the edge and progressively get bigger.

    Why no recall Mazda? If you search on the internet, this is a very common problem!
    After my first OEM, I went Safelite house brand. The last 2 years have been cracked glass free. OEM sucks.

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