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Thread: 2016 CX-9 - Squeaky Suspension

  1. #1
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    2016 CX-9

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    2016 CX-9 - Squeaky Suspension

    Started hearing some noise when accelerating from the passenger side rear of my CX-9. Brought it into the dealer and was told there's a TSB for noisy springs.

    Dealer has to order the part but it's all covered under warranty. This popped up around 9,000 miles.

    FYI!

  2. #2
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    If you could ask for TSB number reference, that would be helpful.
    Let us know how it goes.

  3. #3
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    2016 CX-9

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    Quote Originally Posted by Bibs View Post
    If you could ask for TSB number reference, that would be helpful.
    Let us know how it goes.
    Will do.

  4. #4
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    mazda, CX9 Grand Touring

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    I'm having the same squeaking ssue with my

    Sent from my MotoG3 using Tapatalk

  5. #5
    i-ACTIV AWD Aficionado Kedis82ZE8's Avatar
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    '15 CX-5 GT 2.5L w/tech package - Liquid Silver Metallic (04/2014 build-07/2014 delivery) - 45K Miles

  6. #6
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    2016 CX-9

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    UPDATE:

    One spring was replaced. Unlike this TSB:

    my dealer says their TSB (0200417) says only to replace them "as needed", and not to do both at the same time. Only one was done.

    They also found one of my exhaust hangers missing (the one connected to the longer pipe down the center of the car). I'm being charged for that one.

  7. #7
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    CX-9

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    This is going to sound dumb but it happened to me on the way home from buying my CX-9.

    I was going over the speed bumps in my neighborhood and squeaking every time.

    The exhaust heat shield was scraping up against the fuel tank with travel suspension. I'm not kidding, the heat shield is flimsy so was able to move it with my hand (when it cooled down).

  8. #8
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    2010 CX-9

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    Thanks for posting this. Our '16 CX-9 just started squeaking in the right rear a few days ago, appointment at the Mazda dealer on Friday. Now I'm armed with info which is always a good thing!

  9. #9
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    Mazda CX9 2016 GT AWD

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    Quote Originally Posted by dennyd75 View Post
    Thanks for posting this. Our '16 CX-9 just started squeaking in the right rear a few days ago, appointment at the Mazda dealer on Friday. Now I'm armed with info which is always a good thing!
    Thanks for posting. I have the same issue, as described in my post here: https://www.mazdas247.com/forum/show...42#post6557242

    I shared an audio records of the noises.

  10. #10
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    Mazda CX9 2016 GT AWD

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    Quote Originally Posted by snapbox View Post
    UPDATE:

    One spring was replaced. Unlike this TSB:



    my dealer says their TSB (0200417) says only to replace them "as needed", and not to do both at the same time. Only one was done.

    They also found one of my exhaust hangers missing (the one connected to the longer pipe down the center of the car). I'm being charged for that one.
    where I can found on the web the TSB 0200417 ?

  11. #11
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    2016 cx9

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    Quote Originally Posted by dennyd75 View Post
    Thanks for posting this. Our '16 CX-9 just started squeaking in the right rear a few days ago, appointment at the Mazda dealer on Friday. Now I'm armed with info which is always a good thing!
    So, cubanomx, what did the dealers say? I live in Mexico too and I'm due for service next week. I have reported the squeaky suspension.

    Thanks!

  12. #12
    Guest2018
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    2018 Signature. 4,000+ miles. No squeaks. Fingers crossed.

  13. #13
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    2017 Mazda CX-9 GT

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    I've had the squeaking (more like springs banging) for over 3 months.. I brought it in for an oil change 3 months ago and the tech could not repeat the noise, so they did nothing.

    I just brought it in for failed wipers, and mentioned the noise and right away, they said there is a TSB to resolve it. I should get it back tomorrow, and will post the fix and TSB info

  14. #14
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    2017 Mazda CX-9 GT

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    Replaced Rear Springs - TSB MSP49

    Didn't fix my noise though - I went back and had the tech stand outside to listen - he said it's the brake caliper re-engaging (it does make the noise when I brake).. after 10K miles, the brake pads gets thinner so it's not as "tight" - it's a known issue with the new CX-9 but Mazda has yet to issue a "fix" or recall. He said he can only make the noise less noticible with some spacers - and not all CX-9 has this issue.

    I said I'd have him perform his fix at my next oil change...

  15. #15
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    2016 CX-9 Signature

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    I'm hearing the same noise . 2016 CX-9 19k miles. Taking to dealer in the morning. Only had car 1 month.

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