Bluetooth and hands free dead

trentg68

Member
:
2009 CX-7 Grand Touring
Hi everyone,
I am hoping for some assistance. I have a 2009 CX-7 Grand Touring model. The blue tooth and hands free have stopped working.
1.) The buttons for the hands free and voice commands on the steering wheel do not work.
2.) Conversely, the buttons that control the radio and the cruise control do.
3.) I am no longer receiving any kind of signal from the blue tooth transponder.

This is what I have done to troubleshoot so far:
1.) Disconnected the negative battery connection to reset entertainment system.
2.) Actually disconnected the power from the hands free device behind the glove box and then re-connected.
3.) Not much more I know to do.

OK, so here is my question, it looks like the whole blue tooth/hands free system is dead. What actually controls that? Is there a specific fuse that may be blown? With no blue tooth signal, I would think it is more than just the hands free device that might need to be replaced. Any ideas?

Thanks,
Trentg68
 
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