Hello everyone,
I recently took my wife's 2011 CX-9 to the dealer for a sound problem. She has a 10 speaker, bose unit with navigation. A few months back the bluetooth connection sounded terrible (static, and very "tinny" sounding. The speakers sounded like they were played on a clock radio). After a few weeks the problem went to the auxiliary cord and then the radio.
We took the car to the dealer but of course they couldn't duplicate the problem right way. Eventually they were able to hear the problem with while using bluetooth (but insisted everything else was fine). They suggested replacing the bluetooth module for $670.
When I picked up the car I was fortunate to be able to replicate the problem with the cord and FM stereo. The dealer admitted hearing the poor sound (he said he sounded muffled) but wasn't exactly sure the problem. He suggested an aftermarket unit. I've read of problems with aftermarket units and the hoops one has to jump through to make everything work.
He was able to find a refurbished head unit for $850 (+ $150 to install). However, he didn't sound completely convinced it was the head unit.
Any other suggestions? I thought it might be the bose amp but the dealer assured me either they work, or they don't. Does anyone know of a plug and play aftermarket that has bluetooth, satellite, and navigation that maintains all the functions?
Thanks in advance!
Steve
I recently took my wife's 2011 CX-9 to the dealer for a sound problem. She has a 10 speaker, bose unit with navigation. A few months back the bluetooth connection sounded terrible (static, and very "tinny" sounding. The speakers sounded like they were played on a clock radio). After a few weeks the problem went to the auxiliary cord and then the radio.
We took the car to the dealer but of course they couldn't duplicate the problem right way. Eventually they were able to hear the problem with while using bluetooth (but insisted everything else was fine). They suggested replacing the bluetooth module for $670.
When I picked up the car I was fortunate to be able to replicate the problem with the cord and FM stereo. The dealer admitted hearing the poor sound (he said he sounded muffled) but wasn't exactly sure the problem. He suggested an aftermarket unit. I've read of problems with aftermarket units and the hoops one has to jump through to make everything work.
He was able to find a refurbished head unit for $850 (+ $150 to install). However, he didn't sound completely convinced it was the head unit.
Any other suggestions? I thought it might be the bose amp but the dealer assured me either they work, or they don't. Does anyone know of a plug and play aftermarket that has bluetooth, satellite, and navigation that maintains all the functions?
Thanks in advance!
Steve