2 weeks ago our Cx5 lost compression 1 mile into journey on a cold morning. Car not able to restart and recovered to mazda dealer. The garage has charged 1000 to investigate so far and has come up with the following :
There are carbon deposits in the engine which they say are caused by local garage (not mazda dealer) using synthetic 5w30 oil rather than semi-synthetic 5w30 (handbook only specifies 5w30) They want 2000 more to clean engine.
There is a turbo camshaft fault that needs fixing.
The EGR needs checking. As the engine won't start this will involve more hours labour @130 per hour stripping down engine.
The car is 3 years 4 months old. Mazda customer care not interested in helping in any way. 58,000 miles trouble free previous to this.
Any advice gratefully received. Thanks
There are carbon deposits in the engine which they say are caused by local garage (not mazda dealer) using synthetic 5w30 oil rather than semi-synthetic 5w30 (handbook only specifies 5w30) They want 2000 more to clean engine.
There is a turbo camshaft fault that needs fixing.
The EGR needs checking. As the engine won't start this will involve more hours labour @130 per hour stripping down engine.
The car is 3 years 4 months old. Mazda customer care not interested in helping in any way. 58,000 miles trouble free previous to this.
Any advice gratefully received. Thanks
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