Anyone Get The Lift Gate Strut Recall Fix Yet?

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MZ5black

Member

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2014 Mazda5 Sport Auto

• Jul 21, 2017

• #21

tim_arkansas said:

Had my struts replaced this week. Received 2nd notice from Mazda last week, called McClarty Mazda and they had them in stock. I dropped it off Monday after work and they called at 8:15 Tuesday morning saying it was ready. They also washed and vacuumed it prior to me picking it up. I can actually tell a difference in the way the tailgate opens and I believe it is raising a tad higher than before.

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That's good to know - glad you got it done. My dealer keeps saying this recall is not a big deal and that parts are on backorder in our state. Well, that was from my last call to the closest dealer, about three weeks ago. I will try again soon.

 

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tim_arkansas

Member

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Mazda 5, Touring, 2012

• Jul 21, 2017

• #22

I was surprised my dealer had them in stock after reading about the shortages everywhere. I'm in Little Rock, AR. I see quite a few 5's around, but we may not have the volume in our region as others.

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FiftySix

Member

Contributor

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2013 Mazda5 Sport AT

• Jul 25, 2017

• #23

I saw that recall notice and shredded it. I just dislike the dealer experience that much. (boom02)

I can't remember the last time I've ever had a car in a dealership for service. Oh wait, late 1990s for collision repair of a '95 GMC truck due to someone rear ending me and the negligent party's insurance covering it.

 

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tim_arkansas

Member

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Mazda 5, Touring, 2012

• Jul 25, 2017

• #24

I'm not a dealership person myself. I perform all my own maintenance and repairs when I can, but I looked at the recall as Mazda taking responsibility for poor design and I'll gladly allow them to pick up the repair cost over me.

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FiftySix

Member

Contributor

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2013 Mazda5 Sport AT

• Jul 29, 2017

• #25

tim_arkansas said:

. . . but I looked at the recall as Mazda taking responsibility for poor design and I'll gladly allow them to pick up the repair cost over me.

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A smart decision, no doubt. I tend to be a contrarian. (lol2)

 

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MZ5black

Member

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2014 Mazda5 Sport Auto

• Sep 26, 2017

• #26

Got this taken care of yesterday. Ended up going to a dealer that is not that close to me but that actually answers the phone and seems pretty helpful. Had them perform some other work too.

 

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FaDz

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1987 nissan 200sx sev6/ 2013 mazda 5 sport 6mt

• Sep 26, 2017

• #27

I got mine done aswell couple weeks ago. For all the socal people i got mine done at star mazda in glendale

 

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90210

Member

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2012 Mazda5 Touring

• Sep 27, 2017

• #28

FaDz said:

I got mine done aswell couple weeks ago. For all the socal people i got mine done at star mazda in glendale

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Thank you. I will make an appointment.

 

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KFhunter

Member

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CX9

• Dec 23, 2017

• #29

I did a lookup by vin# and all I found was SAFETY RECALL: CX-9 LOWER CONTROL ARMS Mazda Recall #: 8515G