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Thread: Daytime running lights dim/flickering

  1. #436
    Registered Member yrwei52's Avatar
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    Arrow Daytime running lights dim/flickering

    Quote Originally Posted by zaphodbeeblebro View Post
    Sure ,I'll do that tomorrow! Hmmm, i think it's LED DRL's, I mean it's the same issue as everyone else here, right? DRL's flickering and failing.
    Yeah the “Signature” accent strip LED DRL is a part of LED headlight assembly on 2016 / 2016.5 CX-5. Any parts of LED headlight unit failed, the entire headlight assembly needs to be replaced.

  2. #437
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    Couldn't find anywhere with a serial # sticker under the hood.
    https://imgur.com/a/RiPa3bD

  3. #438
    Registered Member yrwei52's Avatar
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    Arrow Daytime running lights dim/flickering

    Quote Originally Posted by zaphodbeeblebro View Post
    Couldn't find anywhere with a serial # sticker under the hood.
    https://imgur.com/a/RiPa3bD
    It should be on the back side of headlight unit, on the black plastic housing. When you open the hood, search the backside of headlight on black plastic area.

  4. #439
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  5. #440
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    One of my LED DRL's quit working on my 2016 after about 3.5 years of ownership. By contacting Mazda customer service, I ended up getting it replaced for free. It's a little disappointing that the new one isn't as bright as the original so they don't match, but I'm really glad that Mazda fixed it even though it was no longer under warranty.

  6. #441
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    Does anyone have a good website to purchase replacement headlights? I've done some searching but can't seem to find the 'one' that has the right headlight. Lot of them have multiple headlights available by different brands. I want to buy the factory part (or close to it) so I can do the repair myself. Dealer quoted me $1200 like everyone else on this thread, not worth it.

  7. #442
    Registered Member yrwei52's Avatar
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    Arrow Daytime running lights dim/flickering

    Quote Originally Posted by 2k16cx-5 View Post
    Does anyone have a good website to purchase replacement headlights? I've done some searching but can't seem to find the 'one' that has the right headlight. Lot of them have multiple headlights available by different brands. I want to buy the factory part (or close to it) so I can do the repair myself. Dealer quoted me $1200 like everyone else on this thread, not worth it.
    You’re not going to find a “cheap” OEM LED headlight unit for 2016 CX-5. The best way to get some help is to call Customer Experience Center, Mazda North American Operations. Or just leave the failed LED DRL alone.

  8. #443
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    Quote Originally Posted by yrwei52 View Post
    You*re not going to find a *cheap* OEM LED headlight unit for 2016 CX-5. The best way to get some help is to call Customer Experience Center, Mazda North American Operations. Or just leave the failed LED DRL alone.
    Original plan was to leave it alone but if I could find the replacement part for $200-$300 I was going to revisit that notion. Was doing some research to see what was available. I'll give them a call. Thank you.

  9. #444
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    Same issue

    How were you successful in getting Mazda Customer Care to replace? Mine is also 3.5 years old, but they told me it wouldn't be eligible for replacement since it's out of warranty.

    Thanks and congrats!

  10. #445
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    Quote Originally Posted by MrpCFsgU View Post
    One of my LED DRL's quit working on my 2016 after about 3.5 years of ownership. By contacting Mazda customer service, I ended up getting it replaced for free. It's a little disappointing that the new one isn't as bright as the original so they don't match, but I'm really glad that Mazda fixed it even though it was no longer under warranty.
    That's promising, US or Canada?

  11. #446
    Registered Member yrwei52's Avatar
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    Arrow Daytime running lights dim/flickering

    Quote Originally Posted by 2k16cx-5 View Post
    Original plan was to leave it alone but if I could find the replacement part for $200-$300 I was going to revisit that notion. Was doing some research to see what was available. I'll give them a call. Thank you.
    If you’re trying to find a used one, make sure to get a J version LED headlight. I don’t believe you can find a cheaper aftermarket LED headlight which looks the same.

    Yeah try to contact MNAO and hope you can talk to a nicer rep. Read those posts in this thread and see how did they get free or minimum charge for the headlight replacement.

  12. #447
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    I had 75,000 miles on mine when I called and they agreed to replace both units at a cost of $100 each, which I was very pleased with. Maybe the class action lawsuit has caused a change in attitude or maybe I got lucky and got the right customer service rep. Their records also may have shown I have been a repeat Mazda customer, which could have factored into their decision. I'd call back and cite this website as support for them offering good deals to others with out-of-warranty vehicles and ask for the same deal yourself. The worst they can say is no and it's a free call.


    Quote Originally Posted by Mazda CX 5 VA View Post
    How were you successful in getting Mazda Customer Care to replace? Mine is also 3.5 years old, but they told me it wouldn't be eligible for replacement since it's out of warranty.

    Thanks and congrats!

  13. #448
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    Quote Originally Posted by Mazda CX 5 VA View Post
    How were you successful in getting Mazda Customer Care to replace? Mine is also 3.5 years old, but they told me it wouldn't be eligible for replacement since it's out of warranty.

    Thanks and congrats!
    I*m not sure why they helped me but not you. I would keep trying. Maybe ask them to escalate your case to a manager.

  14. #449
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    Quote Originally Posted by zaphodbeeblebro View Post
    that's promising, us or canada?
    us

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