At just over 27k, my passenger side LED DRL failed on my '16 CX-5 GT. Just received a call that the headlight assembly has arrived at the dealership following a national back-order of over 2 weeks. Like others have commented, my concern is how will Mazda handle this when it fails again, (or the driver's side), when the car is out of warranty! Is this something that we should notify NHTSA as potential safety hazard to force Mazda into a recall scenario? On an unrelated matter, I've had (2) center console compartment latches fail on me thus far. Mazda quality is becoming a concern for me at this point.
Yeah if the cost of replacement on these LED DRLs is similar to incandescent or halogen bulbs, nobody would complain! But now you're talking about $1,250 list for a single replacement unit of LED headlight for flickering DRLs! With labor Mazda dealer often charges $1,500 for a single LED headlight replacement on something which is supposed to last a lot longer than 2 years!What do you do when your headlight goes out? You replace it. Yeesh. None of these items have lifetime warranties.
I agree with you. We've seen at least 10 reports on failed LED DRLs in this thread alone, there're many more in another 2016 CX5 LED headlights thread! People who have failed LED DRLs should file a complaint at NHTSA website like you did hopefully forcing Mazda to come up with a recall. A recall will protect many 2016(.5) CX-5 owners with LED headlights even after warranty has expired.For what it's worth, I just notified NHTSA on-line regarding the issue with the LED DRLs. https://www-odi.nhtsa.dot.gov/VehicleComplaint/?
Then please contact Customer Experience Center at Mazda North American Operations to express your dissatisfaction. And file a complaint at NHTSA website hopefully forcing a recall so that we all have some protection after the warranty period. With so many revisions within 2 years on 2016 LED headlight assembly, we don't know even with the latest "J" version which would have longer lifespan on LED DRLs than original version - meaning we may be facing the same dilemma after 2 years of the DRL usage on replacement unit!I am probably one of the most recent to report this same problem. Just made appointment yesterday to get this resolved. Did not like the service managers attitude. Like I never heard of this. Not happy.
Add our CX-5 to the long list of failed LED DRLs! Wife just called and she said she saw the reflection of a store-front glass that the passenger side LED Signature DRL is gone! This problem is really consistent and I was wondering who still has original LED headlights from factory? Wife was mad about the quality of our CX-5 and I can see her next vehicle soon will be a Lexus!
Add our CX-5 to the long list of failed LED DRLs! Wife just called and she said she saw the reflection of a store-front glass that the passenger side LED Signature DRL is gone! This problem is really consistent and I was wondering who still has original LED headlights from factory? Wife was mad about the quality of our CX-5 and I can see her next vehicle soon will be a Lexus!
Add our CX-5 to the long list of failed LED DRLs! Wife just called and she said she saw the reflection of a store-front glass that the passenger side LED Signature DRL is gone! This problem is really consistent and I was wondering who still has original LED headlights from factory? Wife was mad about the quality of our CX-5 and I can see her next vehicle soon will be a Lexus!
If I dare to recommend Mitsubishi Mirage she would divorce me this time! She wanted a Lexus RX 350 and I persuaded her to get a CX-5 instead. She definitely was not happy about the failed LED DRLs and calling her CX-5 "this piece of sh**"!Have you shown her the Mirage?
3 days after passenger-side LED accent strip DRL failed on our 01/15 built 2016 CX-5, we found the driver-side LED DRL also failed. I'm amazed the precision quality on lifespan of the LED DRLs as both failed within 3 days! Strange thing is they're both not dim or flickering, but the whole accent strips are off.Add our CX-5 to the long list of failed LED DRLs! Wife just called and she said she saw the reflection of a store-front glass that the passenger side LED Signature DRL is gone! This problem is really consistent and I was wondering who still has original LED headlights from factory? Wife was mad about the quality of our CX-5 and I can see her next vehicle soon will be a Lexus!
3 days after passenger-side LED accent strip DRL failed on our 01/15 built 2016 CX-5, we found the driver-side LED DRL also failed. I'm amazed the precision quality on lifespan of the LED DRLs as both failed within 3 days! Strange thing is they're both not dim or flickering, but the whole accent strips are off.
I guess we have to consider ourself lucky having both LED headlights failed within the warranty period and not to worry about if the second one would fail after the warranty period. (whistle)