My wife said our 2014 CX-5 GT was stuck in 1st gear yesterday. Wouldn't upshift. She looked & it was in Drive. Luckily she was 2 miles away on a 35 mph road so she drive it home really slow. Has about 33K miles. I drove it around today & couldn't duplicate the problem. Parked it to check the fluid level. No dipstick! Looked in the manual & no mention of a dipstick. If it's there it's very well hidden. Will call the dealer tomorrow & get their advice.
The drive train went into "limp home mode" for some reason. There will be an error code the dealer can read off the ecu that will indicate the malfunction. Get it to service sooner than later as these codes will not hang around forever. And don't bother to check the trans fluid. That's not what's causing the problem. Likely as not it's an electronic glitch of some sort.My wife said our 2014 CX-5 GT was stuck in 1st gear yesterday. Wouldn't upshift. She looked & it was in Drive. Luckily she was 2 miles away on a 35 mph road so she drive it home really slow. Has about 33K miles. I drove it around today & couldn't duplicate the problem. Parked it to check the fluid level. No dipstick! Looked in the manual & no mention of a dipstick. If it's there it's very well hidden. Will call the dealer tomorrow & get their advice.
Sorry to hear the transmission in your 2016 CX-5 failed. What was the symptom of your transmission? Delayed shift? Yes your Mazda dealer should provide you a free loaner car for inconvenience getting the reimbursement from Mazda. Your dealer simply provided very poor customer service and you can only contact Customer Experience Center Mazda North American Operations seeking help on this. My personal experience on wait time is not too bad and make sure you call during their business hours.I want to ask if your dealer get a loaner car when they replace your CX-5 transmission? My dealer told me they don't have loaner car for me and I have to ask for Mazda for the rental car reimbursement myself, but the phone# never go through...
Mod would need to reset it somehow... as OP...I don't have any options.
Wow! Just realized that, while 19% of the respondents here report transmission failures (a total of 11 vehicles) on a thread that's almost 1.5 years old, over 10k have viewed this thread in that period of time. This seems to indicate that one helluva lot of folks looked at the thread and didn't bother to respond because they have no issues with their 6ATs!
So as of the last couple months my 2016 has been staying in gears longer then it should and has also clunked into gear a few times after putting it into drive. Should I be concerned?
Yeah, you might want to have some one check out the clunking. Clunking is never a good sign, or sound.