We need help because nobody knows whats cause it or even how to fix it. Last week, out of nowhere, around 5 indicator lights (BSM OFF, TCM OFF, battery, oil, seatbelt) on the dashboard turned on.
I took it to the dealer service, they think it was because of the "after market" trailer hitch wiring were touching the frame. I absolutely no idea what they're talking about. But they fixed it.
Two days later, while driving on the highway with the whole family (3 kids and a toddler), all the indicator turned on again. This time, even the gauges not working. We didn't know how fast we're going, didn't know if we have gas or not, or if the car is heating or not. The AC also not working. We drove really slow back to the house, and since it was evening already, we took the vehicle the next morning back to the dealer. My car is still under warranty. They didn't have loaner car and didn't talk about covering our rental car either.
They keep saying it was because the after market trailer hitch, so want us to take CX-9 back to the place where we installed the hitch. We had to wait over the weekend with rental car at our own cost.
Monday, my husband took it from the dealer and they said that they took off all of the trailer wiring so the trailer place can fix it. 4 miles after he drove off from the dealer, all the lights were ON again. SO obviously, it has nothing to do with the trailer wiring!!! Then at the trailer installer place, they just laughed and said it has nothing to do with the problem we have, they are more than happy to talk to the dealer if they have any question.
So my husband brought CX-9 back to the dealer, and it has been 4 days, they have no clue. They claimed they have contacted the headquarter about this problem, and ran several tests, and yesterday, they try it on the road, the same problem still has not fixed.
It is aggravating, since I love my CX-9 very much and they do not know what is wrong with the vehicle.
Anybody else experience this?
any suggestion is welcome.
Thanks
I took it to the dealer service, they think it was because of the "after market" trailer hitch wiring were touching the frame. I absolutely no idea what they're talking about. But they fixed it.
Two days later, while driving on the highway with the whole family (3 kids and a toddler), all the indicator turned on again. This time, even the gauges not working. We didn't know how fast we're going, didn't know if we have gas or not, or if the car is heating or not. The AC also not working. We drove really slow back to the house, and since it was evening already, we took the vehicle the next morning back to the dealer. My car is still under warranty. They didn't have loaner car and didn't talk about covering our rental car either.
They keep saying it was because the after market trailer hitch, so want us to take CX-9 back to the place where we installed the hitch. We had to wait over the weekend with rental car at our own cost.
Monday, my husband took it from the dealer and they said that they took off all of the trailer wiring so the trailer place can fix it. 4 miles after he drove off from the dealer, all the lights were ON again. SO obviously, it has nothing to do with the trailer wiring!!! Then at the trailer installer place, they just laughed and said it has nothing to do with the problem we have, they are more than happy to talk to the dealer if they have any question.
So my husband brought CX-9 back to the dealer, and it has been 4 days, they have no clue. They claimed they have contacted the headquarter about this problem, and ran several tests, and yesterday, they try it on the road, the same problem still has not fixed.
It is aggravating, since I love my CX-9 very much and they do not know what is wrong with the vehicle.
Anybody else experience this?
any suggestion is welcome.
Thanks