Big scratch no idea how it happen...

Need some help..I have this huge scratch on my driver side not sure where it's from. I checked the door and there isn't anything that seems to be able to do the damage. If anyone has any idea of what could cause it please let me know. I went to the dealer and basically was told it is not covered by warrant. I was told also it is due to my jeans or boots and it keeps rubbing on the area i think that is b.s. Im also wondering if any one on here has this same issue or had it.

The car is a 2014 Mazda6..

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SORRY ABOUT THE SIZE!!
 
When you vacuum the car, especially at the quarter car washes, the hose rubs back and forth as you vaccum the interior. That over time does this kind of damage.
 
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