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Thread: How many Brits? Fancy a cuppa?

  1. #781
    Registered Member

    CX-5 2.2d SE-L Nav auto diesel

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    Jun 2013
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    UK
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    92
    dad of jon,

    That sounds ominous; I'm expecting to collect my new SE-L Nav on 1st September! Had you heard there were other problems, or was your comment related to the on-going TT matter?

  2. #782
    Registered Member

    cx5 sel nav awd diesel

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    Sep 2012
    Location
    cardiff,valleys uk
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    21

    nb1

    Quote Originally Posted by m4zda.man View Post
    dad of jon,

    That sounds ominous; I'm expecting to collect my new SE-L Nav on 1st September! Had you heard there were other problems, or was your comment related to the on-going TT matter?
    My take on the nb1
    The unit works well, when connected but.....
    The unit has only worked for 4 months or so on my cx5.
    The symptoms are that the unit does not see the network ie no signal, then you have the umbrella showing bottom left with no signal.
    Switch off and start again and there are no simdetails etc.
    Leave the car overnight, and the unit will show sim details etc, but if you have no network signal the details all dissapear one by one.
    You only connect when you have a signal at start up. The unit does not spring into life once the unit is switched on.
    Mine sprang into life during early June but has now failed to work for the last three weeks.
    My diagnosis surely has to be that if the unit is not seeing a signal it has to be hardware.

  3. #783
    CX-5 2.2D SE-L dad of jon's Avatar

    cx-5 se-l 2.2D

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    Nov 2012
    Location
    wales, uk
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    548
    Quote Originally Posted by m4zda.man View Post
    dad of jon,

    That sounds ominous; I'm expecting to collect my new SE-L Nav on 1st September! Had you heard there were other problems, or was your comment related to the on-going TT matter?
    Sorry mazda-man. I was referring to the dealers inability to give xtrail an earlier date to fetch the car in.

    it's the new '63 plate release sept 1st. Xtrail already has his car so getting new sales out of the door takes priority over booking existing customers in.

    My dealer is tucked away in a rural area. I've always been able to get a service appointment within a week.

  4. #784
    Registered Member

    CX5 2.2D SPORT NAV

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    Jul 2013
    Location
    S.Wales UK
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    5
    Hi Buzz
    I've been given arrival at dealer 4th Sept, must be a solid date as they have sent out the additional extras package to me. Gap, service package etc..
    Personally not interested in GAP etc,
    but has anyone on the forum opted for the paint protection Supaguard application? Is it worth the cost starting at £200 appreciate your experiences.

  5. #785
    Registered Member

    CX-5 2.2d SE-L Nav auto diesel

    Join Date
    Jun 2013
    Location
    UK
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    92
    Quote Originally Posted by SOPRANOS CX5 View Post
    Hi Buzz
    I've been given arrival at dealer 4th Sept, must be a solid date as they have sent out the additional extras package to me. Gap, service package etc..
    Personally not interested in GAP etc,
    but has anyone on the forum opted for the paint protection Supaguard application? Is it worth the cost starting at £200 appreciate your experiences.
    Hi Sopranos CX5,

    Mine's supposed to arrive at dealer 24 Aug. In my original negotiations for the car I managed to get a little off the list price, and the only 'free' extra they offered was bizarrely the Supagaurd protection, which I didn't particularly want . . . but obviously wouldn't turn down. Otherwise no mats, mud flaps etc were included, so had to pay for them. I'll let you know how shiny the car is!!!

    Interesting you mentioned a service package, because I'd asked what deal I could get (my previous car had 3 yr package for £250), but they said there was no package available. Strange.

  6. #786
    Registered Member

    Cx5 sky active 2.2d

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    Apr 2013
    Location
    Exeter
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    115
    Hi i got that diamond brite treatment and mats for £0.00 and 1200 of list
    i have had static from dealer no coms ? expect they will ring when they want payment

  7. #787
    Registered Member


    Join Date
    Aug 2013
    Location
    England
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    2
    I've got a CX-5 on order - and have been slightly concerned by the Live Services issue. Aside from this does the Nav Unit have any other functionality issues?

    Thanks in advance

  8. #788
    Registered Member

    BMW E92 M3 & CX-5 AWD Sport Nav 175PS stormy blue with stone

    Join Date
    May 2013
    Location
    UK
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    105
    Quote Originally Posted by SOPRANOS CX5 View Post
    Hi Buzz
    I've been given arrival at dealer 4th Sept, must be a solid date as they have sent out the additional extras package to me. Gap, service package etc..
    Personally not interested in GAP etc,
    but has anyone on the forum opted for the paint protection Supaguard application? Is it worth the cost starting at £200 appreciate your experiences.
    It depends on how they apply the product? If it is applied properly it's take quite a while and dealers just want to get the stock out of the showroom and take your money. Personally I wouldn't bother, you can do it yourself properly for around £50.

  9. #789
    Registered Member

    BMW E92 M3 & CX-5 AWD Sport Nav 175PS stormy blue with stone

    Join Date
    May 2013
    Location
    UK
    Posts
    105
    Quote Originally Posted by m4zda.man View Post
    Hi Sopranos CX5,

    Mine's supposed to arrive at dealer 24 Aug. In my original negotiations for the car I managed to get a little off the list price, and the only 'free' extra they offered was bizarrely the Supagaurd protection, which I didn't particularly want . . . but obviously wouldn't turn down. Otherwise no mats, mud flaps etc were included, so had to pay for them. I'll let you know how shiny the car is!!!

    Interesting you mentioned a service package, because I'd asked what deal I could get (my previous car had 3 yr package for £250), but they said there was no package available. Strange.
    There is a service package but not like the sort some premium brands offer. The service deal is a monthly direct debit to cover the 1st 3 annual services and fixes the price today. Basically it allows the cost to be spread over the year.

  10. #790
    Registered Member

    was 175ps sport manual, now 175ps Mazda CX-5 Auto AWD Sport Nav

    Join Date
    Oct 2012
    Location
    worksop Great Britain
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    1,475
    I spoke to the salesman that sold me the car and now got it booked in two week from yesterday.
    Problem is I doubt they will have spares or order any until they can guess what the problem is.

    If it was me I would replace the sim card as a minimum.

    Quote Originally Posted by dad of jon View Post
    Sorry mazda-man. I was referring to the dealers inability to give xtrail an earlier date to fetch the car in.

    it's the new '63 plate release sept 1st. Xtrail already has his car so getting new sales out of the door takes priority over booking existing customers in.

    My dealer is tucked away in a rural area. I've always been able to get a service appointment within a week.

  11. #791
    Registered Member

    was 175ps sport manual, now 175ps Mazda CX-5 Auto AWD Sport Nav

    Join Date
    Oct 2012
    Location
    worksop Great Britain
    Posts
    1,475
    Quote Originally Posted by Fimo View Post
    I've got a CX-5 on order - and have been slightly concerned by the Live Services issue. Aside from this does the Nav Unit have any other functionality issues?

    Thanks in advance
    The nav works but is hard work sometimes, and not cheap at £700.
    My previous Xtrail sat nav 2009 version was excellent, it gave traffic for free, and was faultless over 4.5 years.

    If you are happy using a portable nav I would cancel the Nav.

    The TT nav is a con really, you get a 90 day trail of live services, then its chargeable around £50 a year.
    You also get one free map down load in 90 days, then after that its chargeable, something around £60 I think for a year.

  12. #792
    CX-5 2.2D SE-L dad of jon's Avatar

    cx-5 se-l 2.2D

    Join Date
    Nov 2012
    Location
    wales, uk
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    548
    Quote Originally Posted by SOPRANOS CX5 View Post
    Hi Buzz
    I've been given arrival at dealer 4th Sept, must be a solid date as they have sent out the additional extras package to me. Gap, service package etc..
    Personally not interested in GAP etc,
    but has anyone on the forum opted for the paint protection Supaguard application? Is it worth the cost starting at £200 appreciate your experiences.
    Hi Sopranos,

    I was offered it but declined. I had paint protection film (3m venturesheild) applied instead. whole of front bonnet and bumper for £500. A relative had Supaguard applied and said it wasn't worth the money. It might look better on a bright coloured car I guessing ?

  13. #793
    Registered Member

    CX5 2.2D 150 SE-L Nav / MX5 2.0 Kendo RC

    Join Date
    Jul 2013
    Location
    North Wiltshire, UK
    Posts
    124
    Some comments re the above various issues....

    TomTom - I have had a number of portable TT devices over the years and having found them to be better than comparable Garmins etc. didnt hesitate to have it specced onto my CX5. When the Live services, particularly the traffic, work well it's the best thing on the market, not perfect but better than anything else. The charges for Live services and map upgrades are pretty standard even on the portable units though I think some of the newer units now include these features for free. I do subscribe to the Live services but I don't upgrade the maps. So far so good with my TT, I did lose the Live services for a couple of days but they came back as quickly as they went. Next time it happens I shall check if they are working on my portable unit which will at least identify whether the issue is specific to the car or TTs servers.

    Service package ...very disappointing. My previous Jaguar XF had a 3 year servicing cost of £1300 but I purchased a "pack" from the dealer for £795 so a major saving. When I enquired of my local Mazda dealership they offered me a cost of approximately £775 but with NO savings whatsoever, just the ability to spread the cost over 3 years. Let me see now.... As much to service a CX5 as a Jaguar, hmmm, I don't think so. I shall save the money myself and then just ring around the various Mazda dealers to obtain a best offer as I have been doing with my MX5 with some effect, last service reduced by £30.

    Love the car but Mazda dealers have some way to go in terms of customer experience.

    ...and finally, am currently in Canada for a couple of weeks, plenty of CX5s over here but some different shades of colour that I have seen, the red is certainly different from that in the Uk.

  14. #794
    Registered Member

    Cx5 sky active 2.2d

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    Apr 2013
    Location
    Exeter
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    115

    waited soooo long

    Hi all the cars here now the fun begins so many mods waiting to apply
    Attached Images Attached Images
    Last edited by Gareth45; 08-18-2013 at 12:19 PM. Reason: title

  15. #795
    Registered Member

    CX-5

    Join Date
    Oct 2012
    Location
    St.Helens, Merseyside, UK
    Posts
    69
    Quote Originally Posted by Fimo View Post
    I've got a CX-5 on order - and have been slightly concerned by the Live Services issue. Aside from this does the Nav Unit have any other functionality issues?

    Thanks in advance
    Mine worked fine for 9 months, I didn't bother with live updates so I wasn't aware of the problems with it. Mine now gets lost! seriously, she doesn't seem to know where she is at times and the map just keeps rotating as it tries to find satellites. It has re-booted itself, invented islands and turns that don't exist, told me to take a turn after I have gone past it and sometimes just doesn't know where we are.

    It goes in tomorrow for them to take a look - I don't expect them to do anything other than to tell me to reset and update it - which I have of course already tried. When it was working by the way, I thought it was pretty good, much better than having a tacky device stuck to the windscreen and a wire trailing to the power out.let

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