Hi.
I'm an european owner of an CX-5 Skyactiv-D 2.2 150hp and I have been hit by the oil rise problem.
My oil was changed last week.
At 7.000 kms. I checked the oil and it was very close to the X mark. Went to the dealer and was told that was normal, keep going.
Two weeks later and with some 7.800 kms. the oil reached the X. Back to the dealer, two people did four readings, engine hot, ten to fifteen minutes rest. The X was always wet.
They had no idea about the problem. Called to Mazda and was ordered to keep the car. It was acepted only one week later, no slot. I had the car for one week still in the garage. Then the car passed one week at the dealer, they follow Mazda instructions: Took samples of oil and diesel, dump de computer register, sent the data to Mazda. After one week they returned me the car. Oil was changed and injection software updated or patched, dunno.
They told me that the dipstick will be changed, they learned this from Mazda. Aparently the X mark willl be raised some milimeters.
Climate here have nothing to do with australian weather, I think.
I wrote 3 weeks ago a letter to Mazda, before going to the dealer. To date, no response.
The car has 3 and a half months and 8.000 kms now
I live in France and I know 3 or 4 more cases of oil changed by this issue to friends of mine in Spain. Other forums are talking about this, in France and Spain.
The bug is spreading from Australia. Have some of you, aussi guys, been here lately?.
Regards.