I don't know why I didn't think of this before. Maybe the reason the liftgate is a bit tough to close is that I live in the middle of the hot desert. The gas in those liftgate shocks must be under more pressure. I'll report if things changes in say October where it gets in the 70s-80s around here vs 100+.
Issues with Closing Liftgate
- Thread starter seemoon
- Start date
Temperature here is about 10 deg C in the evening = 50 F and I have the same 'problem'.
Same with me, I also was having difficulty at first to get the hatch to latch without slamming it. Now, I'm having no issues closing it...and the good thing is I'm not slamming it anymore
Ok, Will try the push method as indicated in manual next time. I've been slamming in all this time. I'd guess at the same force as spinning the wheel (on the Price is Right) at least 3 rotations LOL.
bump
found this thread via search.
My 2015 AWD Touring with tech and bose/moonroof started having the issue with the liftgate not latching. It would close to a point where pulling it won't open it, but it clearly does not latch to the strike plate. Because it wouldn't latch, the interior trunk light would stay lit, the dashboard would indicate the gate was open, auto-lock when walking away wouldn't work, and the OEM remote-start wouldn't work.
I dropped off the car at the dealer before heading to work. They call me back later saying ice/snow was preventing the liftgate from closing completely. Made sense, and made me feel dumb, but I wasn't convinced. When I go pick-up the car (and ironically overhear another customer dropping off her mazda3 with a similar latching issue), I find that my liftgate still does not latch. I demonstrate it to them and they say to wait 10 minutes as they have another look. They "made an adjustment to the strike plate" and it seems to have fixed the issue. They are ordering another strike-plate in case my issue comes up again.
found this thread via search.
My 2015 AWD Touring with tech and bose/moonroof started having the issue with the liftgate not latching. It would close to a point where pulling it won't open it, but it clearly does not latch to the strike plate. Because it wouldn't latch, the interior trunk light would stay lit, the dashboard would indicate the gate was open, auto-lock when walking away wouldn't work, and the OEM remote-start wouldn't work.
I dropped off the car at the dealer before heading to work. They call me back later saying ice/snow was preventing the liftgate from closing completely. Made sense, and made me feel dumb, but I wasn't convinced. When I go pick-up the car (and ironically overhear another customer dropping off her mazda3 with a similar latching issue), I find that my liftgate still does not latch. I demonstrate it to them and they say to wait 10 minutes as they have another look. They "made an adjustment to the strike plate" and it seems to have fixed the issue. They are ordering another strike-plate in case my issue comes up again.
I've seen a TSB about this and I think it involved adjusting that, and possibly the rubber bumpers on the gate. They might be sticking out too far and preventing a good latch.
davenberry
Member
- :
- 2015 Mazda CX-5
I am having the same liftgate issue with my 2015 CX-5. It seems to occur mostly when the thermometer drops below -20C. I have taken it into the dealer once, where they applied lubricant to the latch, but the next day it would not close again.
The maintenance person at the dealership said he has seen between 20 and 30 similar cases at that location this winter.
I will try opening one of the other doors prior to closing the liftgate during the next cold snap, and provide a follow-up.
Well, it was -20C this morning, and I tried closing the liftgate with one of the four doors open, and it did not resolve the issue. The liftgate remains ajar.
The maintenance person at the dealership said he has seen between 20 and 30 similar cases at that location this winter.
I will try opening one of the other doors prior to closing the liftgate during the next cold snap, and provide a follow-up.
Well, it was -20C this morning, and I tried closing the liftgate with one of the four doors open, and it did not resolve the issue. The liftgate remains ajar.
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Welcome! I see this is your first post. Will you post a photo of your car for us?
The CX-5 has a very stiff chassis, that's one reason they handle so well. If your hatch is difficult to close it could just be the hydraulic struts. Once they wear in it will get easier. There is a small chance the hinges need adjusting but that's something I would let the dealer do under warranty if, in fact, it is not adjusted properly.
Or, you might just expect it to need less of a slam than it does. As others have mentioned, the car is pretty air tight.
The CX-5 has a very stiff chassis, that's one reason they handle so well. If your hatch is difficult to close it could just be the hydraulic struts. Once they wear in it will get easier. There is a small chance the hinges need adjusting but that's something I would let the dealer do under warranty if, in fact, it is not adjusted properly.
Or, you might just expect it to need less of a slam than it does. As others have mentioned, the car is pretty air tight.
