Great thread, thanks for all of the pictures.
I had my Mazda dealer install the 0000-8E-N11A hitch and wire harness a few weeks ago on my 2010 CX-9 FWD GT. Used the system for the first time this weekend and it didn't function properly. The lights are not configured correctly, so I assume wire harness problem.
After reviewing this thread, I pulled the back storage compartment and looked at the wire harness, and installed is the 0000-8E-N03A harness. The N13 was used in this post, and I think I have the wrong harness kit installed. I called the dealer today, they researched and called me back and said that no, from the info they have the N03A is correct and that maybe they wired up something wrong.
Can you wire something up wrong? Aren't these all just plug and go? Does anyone know where to find the specs of the N03A vs the N13?? I've tried searching and can't find much info.
EDIT: In addition to the above, I looked at MazdaUSA accessories and researched the options for hitch kits. According to the website, either the N13 or N13A is used with my vehicle depending on towing capacity. With mine being FWD and 2,000 lb capacity, I would need the N13A ACCORDING TO THE WEBSITE. So I called back the dealer and told them my research findings and that i really feel I have a wrong part. They transferred me to the parts manager, who very rudely said that they have documents I don't and that I was wrong, the N03A is the right part. I told him that clearly it is not, or I wouldn't be calling telling him that is is wrong. I also bought a $5 trailer light tester from TSC and clearly the wire mapping in the harness is wrong. When I told him all of this and that the website references N13 or N13A, he answer was the website must be wrong.
Are you kidding me. My lights don't work with a part that isn't listed...... so clearly the website must be wrong.
Their solution is for me to come in this Friday and they are going to look at it.
Any help here would be very very appreciated!!!!!!
Thanks!
Bill