A few months ago there was some snow on the ground and my 2007 CX-9 reported being in 4WD when I noticed issues getting up my driveway, it's like I lost power, even though I floored the gas the RPM's didn't increase and I just slowly climbed up the driveway. I did some searching and noticed a recall related to losing power on a hill in 4WD and went to the dealer where they did a firmware upgrade and I never had the issue again.
Now a few months later I was again pulling up the driveway in snowy conditions and started slipping on ice, the 4WD light came on and I wasn't able to pull through it. I had my wife get out and look at the wheels and noted that even though it said 4WD only the front wheels were spinning.
So I brought my car to the dealership as it is still under warranty and they told me that they couldn't reproduce as there was no snow and we weren't expecting snow; they recommended bringing it back next year during a heavy snow. I complained that it might be out of warranty then and long story short they agreed to look at it.
The next day the dealer called back and said I need a new transfer case, I asked if they found a problem and was told yes, but the mechanic was tied up and the guy at the desk couldn't tell me exactly what they found.
So now they are ordering the transfer case and it will be replaced next week. My question is has anyone else had transfer case problems? Could it be that the dealer doesn't know and is just replacing the biggest part as it is covered under warranty? Does the dealer eat some cost with warranty repairs or are they compensated well for big ticket repairs. I am just trying to gauge if there is a real problem that requires a full transfer case replacement or if the dealer is just milking an expensive warranty repair.
Thanks
Now a few months later I was again pulling up the driveway in snowy conditions and started slipping on ice, the 4WD light came on and I wasn't able to pull through it. I had my wife get out and look at the wheels and noted that even though it said 4WD only the front wheels were spinning.
So I brought my car to the dealership as it is still under warranty and they told me that they couldn't reproduce as there was no snow and we weren't expecting snow; they recommended bringing it back next year during a heavy snow. I complained that it might be out of warranty then and long story short they agreed to look at it.
The next day the dealer called back and said I need a new transfer case, I asked if they found a problem and was told yes, but the mechanic was tied up and the guy at the desk couldn't tell me exactly what they found.
So now they are ordering the transfer case and it will be replaced next week. My question is has anyone else had transfer case problems? Could it be that the dealer doesn't know and is just replacing the biggest part as it is covered under warranty? Does the dealer eat some cost with warranty repairs or are they compensated well for big ticket repairs. I am just trying to gauge if there is a real problem that requires a full transfer case replacement or if the dealer is just milking an expensive warranty repair.
Thanks