We took delivery of a new CX-9 Sport on Monday.
I made arrangements to swap out the original Bridgestone Duelers at a local tire dealer, for (4) new Michelin Latitude Tour HP tires for $170 total/installed. The dealer took the factory Duelers in trade.
I have done this many times with new vehicles at this tire dealer, always at a great price and without a hitch.
Well there was a hitch this time. The mechanic did not use a torque stick and over torqued all the wheels. As soon as I had my 1st chance to brake at highway speeds, I had serious vibration through the vehicle.
I knew exactly what happened. The rotors were warped due to the over stress.
They tried to remount the wheel with the proper lug torque, but the damage had been done.
The tire shop is replacing all (4) rotors with OEM parts from my Mazda dealer, and my service manager confirmed Mazda would still honor the break system with proof the tire dealer used Mazda parts. Proper torque is 95 ft lbs. I figure the tire shop mechanic applied in excess of 120 ft lbs.
The service manager confirmed care must be taken with the rotors on the CX-9, particularly the front rotors.
Just a heads up.
RJ
...
I made arrangements to swap out the original Bridgestone Duelers at a local tire dealer, for (4) new Michelin Latitude Tour HP tires for $170 total/installed. The dealer took the factory Duelers in trade.
I have done this many times with new vehicles at this tire dealer, always at a great price and without a hitch.
Well there was a hitch this time. The mechanic did not use a torque stick and over torqued all the wheels. As soon as I had my 1st chance to brake at highway speeds, I had serious vibration through the vehicle.
I knew exactly what happened. The rotors were warped due to the over stress.
They tried to remount the wheel with the proper lug torque, but the damage had been done.
The tire shop is replacing all (4) rotors with OEM parts from my Mazda dealer, and my service manager confirmed Mazda would still honor the break system with proof the tire dealer used Mazda parts. Proper torque is 95 ft lbs. I figure the tire shop mechanic applied in excess of 120 ft lbs.
The service manager confirmed care must be taken with the rotors on the CX-9, particularly the front rotors.
Just a heads up.
RJ
...