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Yes, you are right. The tech guy is stupid and irresponsible, I told him that it is not accurate to measure the tire pressure right after a long driving. Anyway, I got a gauge and can measure and adjust the tire pressure by myself.

Wow, so many replies. Thank you so much, my fellow Mazda owners ! I went to the dealer and a technician did a test drive with me. His conclusion: That noise is normal! (I still doubted). Then we went back to the dealer, the technician checked the tire pressure, all 4 tires were 47 psi !!! He...

@CX_FIVER, the dealer showed me two cars, I test drove Car A (saw dirt on a seat, so didn't take that one), but purchased Car B. Saw many reviews saying CX5 now is quiet and didn't pay much attention on road/tire noise when I test drove. Will check air pressure. Thanks

I purchased a new CX5 GT 2019 (AWD) one month ago (currently it has 900 miles), it comes with tires 19'' Toyo A36 (never heard of this tire brand before). The car is VERY noisy (I gave a friend a ride, he also immediately noticed the noise), and feel most noise comes from the tires/road. (I...