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All the dealership had to do was to get us in a new one with roughly the same payment. I probably would have taken that over, here is basic trade value, take it or leave it in the next 7 days.

Well to follow up, we've decided to throw in the towel. It's been out of service now 47 days. Not acceptable. Our local dealership offered us basic trade in value. At this point, even if I loved the car, I would hate it because of how this was all handled. The manager tried to tell me how...

I've owned a 2016 CX-9 GT now for 2 years. Almost to the day. Since then, I've had front suspension noises, rear suspension noises, 2 bad infotainment systems, a backup camera that wouldn't engage, rattling brake pads and very poor if not condescending service at my local dealership. Mazda...

I've had my 2016 in for suspension clanking noises 4-5 times. There should be a TSB on suspension tower issues. They have replaced by my front strut towers and I think both rears as well. I just called them to have them email me all my service records so I know what they have done. I also...

I forgot they replaced my SD card reader and USB ports as well when then did my Infotainment system. Might be something to that. My system mostly crashed when I was using the USB drives for music.

I think it was mostly venting and seeing how others felt. Interestingly enough I took the car on a road trip this morning. The HUD is now packed with even more information that it was previously, so I hardly doubt it was about the "distracting" nature of the tach and more to do with what...

I'm not going to argue with you over my car preferences. They took something from my car which was original equipment. I'm not okay with that. That would be the main bullet point of the story.

I don't think I'm better off at all. Why do I want to look down at my dash board for the tach when I can just look straight ahead? Yes, I use my tach.

They had already replaced the screen and camera previously. Not sure why they went so far other than to think that I had one of the first 2016's and it was obviously an issue Mazda felt strongly about. Happy they did it, sad I lost my Tachometer, never to return.

I had my 2016 CX-9 GT in for continued warranty issues last week. 1. To fix a "clunk" and a "click" coming from the front end when going over small bumps and when coming to a stop at stop signs. 2. To fix the faulty infotainment system that keeps re-booting, going blank and because the...

I just got mine back from 5 days in the shop. They tried to tell me it was a "software upgrade issue", but it positively was not. After the software update failed, they replaced the screen, CMU and back up camera. I was having system reset and blank screen issues, plus no back up camera...

If it's coming from the front end, take it back. They'll replace both strut towers in the front. Once I had that done, I had a quiet car again. It's a bushing I think. Don't let them tell you it's not an issue or they can't reproduce it.

Is this on the rear or front? I've had both front strut towers replaced on my 2016 GT and noticed smaller noises in the rear. But also a larger "thunk" when rolling to a stop and turning the wheel ever so slightly. Like a CV joint making noise or the car is shifting into 1st gear. Either way...

I have a 2016 GT Black/Black and it's honestly one of the best AC's I've ever had. I live in Florida. Hotter than hades and it performs very well. I will say that even on it's lowest fan setting it can be noisy. However it works so well, I never take it off the first fan setting. I think...

The biggest issue I have with this is my 2016 Mazda6 with the same exact system is 95% reliable. My 2016 CX-9 GT crashes or blanks 2-3 times a week. Also the back up camera is not engaging when reverse is selected. Probably 1/10 times I back out of my driveway.

Having the same issue. Usually the camera won't come on at all, just the Mazda logo. Last night it came on, turned off then came back on. Like others, I don't understand the difference between their cars. My 2016 Mazda6 has never had an issue with the infotainment system other than very...