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NGK 94124 is the replacement for the OE Denso. Other direct replacement brands are available as well.

I had a similar situation with a different outcome. I took mine in for it's first oil change and told them I wanted to switch to synthetic and would pay the difference. When I got home I took a closer look at the paperwork and noticed the oil was 0W-20. I called and asked why they put the...

No problem at all if that's the viscosity recommended by Mazda for your V6.

Sounds like a bad display. If it was software related, you wouldn't have any functionality. It will be interesting to hear what you report after the road trip. Sounds like they went a little overboard with the parts replacement. Unless you were having display problems only when backing up...

My advice is to get the software update. If the problem is corrected, you'll have your answer.

It looks like this thread has morphed into two separate issues. My original post dealt with a dead display (due to shorting). That issue has been confirmed by Mazda and assigned a TSB to have the display replaced. The issue of the reboot, blank screen at start up et., is due to a software...

Exactly. As for warranty requirements, Mazda recommends you use "brand X" as per their marketing agreement with that oil company, currently Castrol. "Recommends" doesn't mean "required" to use. As long as you stick with a reputable brand, I would buy whatever's on sale along with a good...

OK, took the car in yesterday for the replacement display. The repair took about an hour and a half from start to finish. They also updated the software to the latest v59.502. We have driven the car for several hours since the service without any issues, so hopefully this is a good fix. I...

Just got back from the dealership. Took the CX-9 in for an intermittent blanking display. The service writer says there is a new TSB from Mazda to replace the display due to shorting problems. Of course they had to order the display so I'll have to take the car in again next week to complete...

Good question. It doesn't look like the wood has been sealed so it will be prone to the effects of temperature and humidity extremes over time. Treating it with something like lemon polish won't do much more than clean the surface. Also, lemon polish will eventually build up and leave a sheen...

Speaking of infotainment system problems, add my car to the list. I have a service appt next week due to repeated display failures. This is the first (and so far only), problem since I bought the car, but this single problem is already one more than the problems I had with the car this one...

A well written summary from an actual owner, refreshing. Again, the CX-9 Signature is easily the most car for the money IMO. Enjoy.

A provocative post worthy of an Infinity or Lexus snob. The "commendable attempt at the entry level luxury segment" sounds like something you read from one of the review blogs. Another equally compelling theory is Mazda simply added some nice touches to an already competent SUV to appeal to a...

No difference noted when comparing Tesla and Mazda service, both competent, professional and courteous. In my experience, service departments are more dependent on the individual franchise than the brand.

I'm guessing a retrofit could be done but the difficulty would depend on wether Mazda included a provision for such an addition in the existing wire harness and software. The sensors look to be the same button units found on the back and would require drilling four precisely placed holes in the...

I considered the Q5, we don't need a third row either. But after the recalls (engine fires, shrapnel in airbags, chronic sunroof leaks), the generic German car presentation and the prior experience with over the top repair bills that await you after warranty, I passed. Besides, I only drove...

True statement. There appears to be certain posters that throw out "facts" that are not actual facts: These in turn get repeated by others: I find it's a good practice to fact check "facts" posted by individuals before reposting them. To be clear, decontenting means removing a feature...

Manufacturers will often remove a feature after a redesign and that feature is no longer needed. The outside mirrors are not big enough on this gen to warrant a folding feature, and tilt down is redundant with the back up camera. As far as the other claims, I am disappointed that the memory...

I installed a set on mine. Bought them from a Mazda dealer online for $80 shipped. Took about an hour to install. That do a good job of deflecting some of the crap thrown up from the wheels. They fit and look good and offer some protection for your rocker panel and rear valence.

What you're describing sounds more like a function of width instead of height. I'm 6'1" and 190 lbs and I fit between the bolsters just fine. The seats are designed to keep the driver fixed during spirited driving and it's done without using "sticky" material like Alcatara. One of the things...