I have the same problem in my 2016. I also got the same response from the dealer.
Mine look MUCH worse than yours.
I strongly suspect that my son's vape caused the problem. I've purchase replacement seat bottoms, but haven't had them installed yet.
The seats seem to be very sensitive to...
A buddy's vape leaked onto the parchment leather passenger seat bottom, and did a number on the leather. Anyone know where I can get a replacement or find a part number? I'm sure it's pricy.
This is a 2016.5 GT.
I have a 2016.5 CX-5 GT. Probably two thirds of the time, the navigation fails to start. The loading screen just keeps spinning.
This past weekend, I took the vehicle in for service and firmware 59.00.441 was installed. I was told this would fix the problem.
I tested the nav three times...