The horrible bumper cutting done by a Mazda dealer we had seen here is really a bad job done by the technician. Unfortunately if you go for Mazda genuine accessory trailer hitch on gen-2 CX-5, bumper cutting is inevitable and I really dont feel thats an easy job to make the bumper looks pretty after cutting. For Mazda genuine accessary trailer hitch, the best is to have it done at the port, which will be listed on factory window sticker as an optional accessary item.Is there such thing as a factory installed hitch or is a dealer add on? I've seen pictures on this forum of clean installs and butchered bumpers and wondered was it a good dealer vs. a bad dealer job or factory vs. dealer.
The OEM hitch is lighter, but I went with etrailer thinking I could remove it as I dont use it a lot. Its too much physical labor to remove so it will probably stay put for now.
3 reasons I went factory:
1. Factory OEM part
2. Ground clearance
3. Lowest total weight
#2 for me.
When I was making this decision before I ordered my car, I called a Draw Tite dealer and he was nice enough to send me a pic of their hitch installed on a CX-5. It protruded from below the bumper. I prefer the OEM look of being up tight to the underside of the car.
I ordered my car from the factory, and the dealer had one in my color arrive well before my order was due in. I took it and the dealer installed the hitch (along with some other accessories). They did a perfect job.