Text Messages Grayed Out in Communications

[mariog7]

Hi, All. Loving my new 2016 CX5 GT. I have the navigation infotainment center and can successfully pair my iPhone 5C. All the contacts always sync, I can dial by name, etc. Since I purchased the vehicle, I cannot get the SMS to work. As my title says, Text Messages is Grayed out under the Communications settings.

Any ideas? Thanks!

 

[andyg]

That phone does not appear to be compatible with SMS messaging. Take a look at :

http://infotainment.mazdahandsfree.com/home?language=en-US

YOu can navigate to the FAQ section and input your phone/model to see what it can/cant do.

 

[Ride92]

Could you expand a bit on what exactly is not working with the text messages? The CX-5 will not allow you to send messages thru the car at all. All it does is read you incoming text messages while you are driving or it will display the message if you are parked. In order for the messages to be read or displayed you need to go into you phone settings and enable that option. Here's how to do it:

Go into Settings → Bluetooth → Mazda (your car) tap the circled "I" icon → slide the "show notifications" to on (green)

That should now allow the car to read you text messages. Hope that works for you.

 

[123373]

Also make sure you close the email app but leave the message app open. See http://www.mazdas247.com/forum/show...e-Bulletin-FIX-USB-playback-and-SMS-Bluetooth!!!
To check if you need the Bluetooth model upgrade