Test drove 2019 CX-5. Disappointed

I had the opposite experience to that of the OP. To me, the RAV4 was sluggish and the quality of materials in the interior seemed very, very cheap. As for noise, I found it somewhat noisier than the CR-V it replaced and much noisier than the CX-5. Also, the design of having the passenger seat permanently higher in height than the driver's seat makes little sense, and the wife didn't like that at all. After test driving the 2019 RAV4, Tuscon, CR-V, Forrester, and Rogue, I chose the CX-5. It's a hoot to drive, has a lot of pep, and the quality of the interior is first rate. Very pleased with my purchase.
 

ColoradoDriver

Gen-1 Kodo Design
Contributor
:
Denver, CO
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2014 CX-5 Touring
Different strokes different folks I guess. I don't see where the CX-5 can be considered cramped. Its smaller than my previous vehicle ('98 Jeep Grand Cherokee), but its also a completely different class of car so my expectations are in line. I'm 6 foot, 214 lbs. I haven't been in a newer RAV4 though, so I can't compare, but I felt the 2019 GT loaner I had a few months back was more spacious than my 2014 and definitely felt like a wider car enough that it was throwing me off pulling into my garage compared to my 2014.

As for power, I really don't get that if you were driving a turbo model, unless it was having that crippling Uno and others have had in cold weather. If it was a non-turbo, I will agree. The 2019 GT loaner I had was horribly sluggish from a stop unless I popped it into sport mode.
 
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2019 CX-5 Signature
Actually space wasn't a major concern, which is why I was surprised that I felt somewhat confined. I may take another test drive, because sometimes a second look is much different, like looking at apartments.

Well, one of your complaints was about your backseat passenger and how cramped you felt. To me, that goes hand in hand with interior volume. It's a known fact with the CX-5 and some like it that way.

Is the steering wheel on the Rav4 360 degree heated? I ask, because my Lexus, which is also Toyota, doesn't heat the top or bottom. People complained on the forum about it, but I can only think of one person that was really upset about it. They ended up buying an Acura RLX. (scratch)

Also, your "not particularly quiet" comment does surprise me. That was one of the things that really stood out to us during our test drive, It was only after that we discovered the dual pane glass, which I have since learned is standard on all CX-5's. Maybe the tires on your test drive vehicle were over inflated, or a window was open slightly.

You're doing it right, though. Buy what makes you happy. One size does not fit all, which is why there are so many choices. Just realize some will get upset with negative comments on their vehicle of choice. It's like saying my girlfriend is prettier than yours. :)
 
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2021 CX-5T AWD CE
I also like the Rav4 hybrid. But be sure you're Okay with the height of the non-adjustable passenger seat and how difficult it is for passengers to get into this seat without banging their heads. This has been mentioned in numerous reviews. I'm tall and have a stiff neck. I found it almost impossible to get into the passenger seat without contortions. This was a fatal flaw for me.

- Mark
 

yrwei52

2016 Mazda CX-5 GT AWD w/Tech Pkg
Contributor
:
Plano, Texas, USA
Test drove 2019 CX-5. Disappointed

He registered months before this post, has made dozens of other posts. He likely came here to learn about the vehicle for purchase consideration and has now decided against it and given us a reason why. I really dont see the problem.
Agreed.
 

yrwei52

2016 Mazda CX-5 GT AWD w/Tech Pkg
Contributor
:
Plano, Texas, USA
Test drove 2019 CX-5. Disappointed

⋯ I thought the Rav4 was louder too, but really didn't notice any significant difference between. And actually the Rav4 was better as far as tire noise on some slight rutted highway roadway.
I test-drove the 2019 RAV4 and its really not that loud other than when the engine is idling with the hood up. Based on the YouTube video the highway noise on RAV4 is not that bad either. At 78 mph the 2019 RAV4 was about 72 dB and 2020 was about 68 dB on non-hybrid RAV4. Added hood insulation and other sound-proofing material on 2020 RAV4 definitely have helped to reduce the noise.

 

Ronzuki

South Central PA
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2018 CX5 Touring
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w/ Pref Pkg
I had the opposite experience to that of the OP. To me, the RAV4 was sluggish and the quality of materials in the interior seemed very, very cheap. As for noise, I found it somewhat noisier than the CR-V it replaced and much noisier than the CX-5. Also, the design of having the passenger seat permanently higher in height than the driver's seat makes little sense, and the wife didn't like that at all. After test driving the 2019 RAV4, Tuscon, CR-V, Forrester, and Rogue, I chose the CX-5. It's a hoot to drive, has a lot of pep, and the quality of the interior is first rate. Very pleased with my purchase.

This review sums it up pretty well for my experience. Except I did not test Rogue or Forrester. The CX-5 interior is really what sold it for me. Quiet, very comfortable to my frame, and very refined. A biggie was the screen placement located (on top of dash) and screen control knobs. Both aid in operation w/o having to change head position too much (eyes down in other words). The rest of the vehicle essentially is a me-too CUV... looks nice, does the job and the AWD was reportedly very sophisticated. Personally like the looks of the Rogue the best out of the bunch, but was not interested in another CVT vehicle.

btw, I don't see what the gripe is w/ the OP providing his thoughts here.
 
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2013 Mazda CX-5 Sport FWD Auto
Is the steering wheel on the Rav4 360 degree heated? I ask, because my Lexus, which is also Toyota, doesn't heat the top or bottom. People complained on the forum about it, but I can only think of one person that was really upset about it. They ended up buying an Acura RLX. (scratch)

Nope. Mine is heated only on the sides.
 
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Mazda CX-5 GTR 2019
Interesting. My test drive really impressed me as the driving dynamics were much better than I had hoped for. It is actually kinda fun to drive! Coming from an Acura TSX wagon the CX-5 GTR is quieter, faster and more comfortable. The TSX did corner a bit better and I slightly prefer its seating but maybe I just need more time in the Mazda as it is only 2 weeks old. Only minor gripes so far: climate controls a tad low and buttons small, not as many storage spots in front an really poor storage under the rear. But, it does have an actual spare tire and not the fix-a-flat the Acura had. So far, really impressed with the Mazda and especially when I see their sold reliability rating, and how far Acura has dropped.

Tim
 
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2016 CX-5 w/ Tech/Activsense

There is a long thread here about a similar issue with the CX-5 so I am not sure that matters. https://www.mazdas247.com/forum/sho...-Low-Speed-Transmission-Hesitation-Jerk-Lurch

Anyway, I am tempted by the Rav4 hybrid also, although I haven't driven one yet. Last time I was inside a Rav4 a few years ago, the interior quality was pretty chintzy so if that remains, that would probably be a deal breaker. Turbo on the CX-5 Sig/Res makes no sense for my traffic-y area, so the gas mileage and more HP of the Rav4 hybrid over the 2.5 CX-5 is a draw.
 
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Chocolate

Harpy Eagle
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2019 CX-5 AWD
OP has to be OK with the Rav4's boring looks and cheap interior fittings.

It does look okay in dark colors which hides all the cheap black plastic Toyota uses.

The base Rav4 is a paragon of cost cutting. Toyota really likes to hold out until you pay for more expensive trim levels.



#steeliesstyle

Mid level hybrid:



Finally, once you pay 34,000 or more, you get a decent looking one:



I hope Mazda will continue to provide value at base to mid level trims and not go down the path of cheapening with the Toyota-Mazda partnership, or it will be my last Mazda.
 
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2013 Mazda CX-5 Sport FWD Auto
That is an incredibly frustrating aspect of Toyotas trim levels. I had to spring for a Premium XLE to get SofTex interior. I was pretty miffed that the XLE trim didnt offer a non-cloth option standard but thats Toyota for you.
 
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2013 Mazda CX-5 Sport FWD Auto

That issue should be resolved. The logic was wonky at low speeds. Reprogram and relearn supposedly fixed that issue. Wasnt a hybrid issue either, that was for the gas version like mine.

The hybrid on the other hand is reportedly having issues filling up further than 3/4 of a tank for some people. No fix for that yet.
 

sm1ke

Work In Progress..
Moderator
Contributor
:
Canada
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'18 CX-9 Signature
He registered months before this post, has made dozens of other posts. He likely came here to learn about the vehicle for purchase consideration and has now decided against it and given us a reason why. I really dont see the problem.

Agreed. I see nothing wrong with mreg376 posting their opinion after a test drive.


With that said, mreg376, you have no obligation to reply to any further posts on the matter, but I would like to ask a couple of questions.

First regarding your comment about the 2019 CX-5 Signature you tested being "tinny", what exactly did you mean? When I close the door on my CX-9, it sounds far more substantial than when I close the door on my 13-year old base model Civic. Is that they kind of thing you're talking about?

Second, regarding the "barely acceptable power", could you go into more detail? When did you feel that the power was lacking? This is a little hard to believe when the CX-5 has been tested against the RAV4 Hybrid in a 0-60, and the CX-5 gets there a full second faster than the RAV4. Of course, some CX-5 owners have reported a loss of power in cold weather, so that may also be a factor. How cold was it during your test drive?

I agree with your comment on taking reviews with a grain of salt - it's kind of a given these days. IMO, online forums for specific models are one of the best resources to get feedback, as most modern buyers (ie. those who research and shop online) will register and post on these forums if/when something goes wrong. A great example is the power loss in cold weather issue - no other reviewer besides SavageGeese has even mentioned it, but there are a few members here who have reported it and swear it to be true. Forum posters generally have nothing to gain and nothing to lose by reporting issues.

If you do happen to take the CX-5 out for another test drive, maybe ask for a different Signature, or test drive the Reserve. This would help in figuring out whether the CX-5 Signature is actually tinny to you, or if the one you test drove the first time was a "lemon".
 
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He registered months before this post, has made dozens of other posts. He likely came here to learn about the vehicle for purchase consideration and has now decided against it and given us a reason why. I really dont see the problem.

Thanks. I do appreciate the fact that there are some intelligent and mature people on this forum. I'm on many forums, so I'm used to the reactions of the children and the cheerleaders.
 
Consider the gas RAV4 if your drive is mostly highway or rural. I was able to save about $5k off the sticker price on my 19 RAV4 XLE Premium AWD. Many people say the hybrid is only like $2k more than the gas version but you wont be able to negotiate thousands below sticker on the hybrid. As the engine is always running though it is definitely louder than the CX-5. Averaging 32-33 mpg driving it daily so the gas mileage vs premium of a hybrid worked in the gas versions favor. Slightly less HP but the AWD of the gas version is superior IMO vs the hybrid. If AWD and price arent a concern tho hybrid ftw. Or save even more and get just 2WD :D

The RAV4 is a better family car for us. Had the car been for myself though I wouldve gone with the CX-5 with the turbo.

Interesting. Actually the Rav4 Hybrid is only $800 more than the same Rav4 trim AWD versions. But you're right, the Rav4's mechanical AWD is superior to the hybrid AWD in some situations.
 
Well, one of your complaints was about your backseat passenger and how cramped you felt. To me, that goes hand in hand with interior volume. It's a known fact with the CX-5 and some like it that way.

Is the steering wheel on the Rav4 360 degree heated? I ask, because my Lexus, which is also Toyota, doesn't heat the top or bottom. People complained on the forum about it, but I can only think of one person that was really upset about it. They ended up buying an Acura RLX. (scratch)

Also, your "not particularly quiet" comment does surprise me. That was one of the things that really stood out to us during our test drive, It was only after that we discovered the dual pane glass, which I have since learned is standard on all CX-5's. Maybe the tires on your test drive vehicle were over inflated, or a window was open slightly.

You're doing it right, though. Buy what makes you happy. One size does not fit all, which is why there are so many choices. Just realize some will get upset with negative comments on their vehicle of choice. It's like saying my girlfriend is prettier than yours. :)

I was most surprised about the noise, which was primarily tire noise, not wind. I was driving the car in Northeast Pennsylvania on I-81, and the roadway was somewhat grooved, maybe intentionally or not. But it was noisy. It's certainly possible that the tires were improperly inflated -- dealers are notorious for that. I'm going to do another test drive, because I REALLY wanted to love the CX-5. The Rav4 seemed to have less tire noise but some more wind noise.
 
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