Problem pairing phone to car

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Mazda 2
Hi All

I'm new to the forum, so 'hello' other members

I have a 2016 Mazda 2 sport Nav. My phone (a Oneplus) was paired with the car without issue about 6 weeks ago when i bought it.

Over the weekend it lost its pairing and now I cannot re-pair it (driving me nuts!). Each time I try I get the attached message on the screen IMG_20160523_190259.jpg

I have done a factory reset of the nav system, removed the phone and re-added and have also tested with my sons phone which is fine

Any suggestions will be gratefully received and thanks in advance
 
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Mazda CX7 2011
Have you got this issue corrected? If not, I think this is an issue with phone bluetooth. I had similar issue in the past and got it solved only after resetting the phone. You could give a try, after taking the data backup of course. (cheers)
 
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