Mirror folding failure

shadonoz

SkyActiv Member
Contributor
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State of Jefferson
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2017 CX-5 GT AWD+
I look at Honda with the engine problems they're having, it's ridiculous telling people they have to change their oil under 3000 miles. Subaru/Toyota recalling 400,000 cars because of valve train problems on their joint venture. Mazda's really not doing it for me with CDA problems, they had a damn good SkyActive engine, turbo needs some time to prove reliability. Used to be the Jap companies built bulletproof engines. The reputation is of years gone buy.

Me, too. Used to swear by Honda. Now people swear AT Honda.
 
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2019 CX5 Reserve AWD
I will try washing the gap while operating the mirror to see if it can be flushed. It stands to reason it might can be.

Uno - who is your extended warranty underwritten by? and if you don't mind roughly what are the terms and apprx. how much was it.
 
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CX5 GT-R
Uno - who is your extended warranty underwritten by? and if you don't mind roughly what are the terms and apprx. how much was it.

I don't recall who. The terms are, if I get it repaired at my dealer, it's $0 out of pocket, and it covers everything but rotors, pads, wipers, belts, body/suspension bumpers, and speakers. It is 10 years, 150K miles, and cost me $2400. If I go out of my dealer to get it fixed, it is $200. I asked the dealer what happens if it becomes a dispute between them and the warranty company, and they said they will eat it and my car will be fixed, regardless. Considering they at a $2800 diff on my last CX5 when I flooded it, I am inclined to believe they stand by their word.
 
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2019 CX5 Reserve AWD
I don't recall who. The terms are, if I get it repaired at my dealer, it's $0 out of pocket, and it covers everything but rotors, pads, wipers, belts, body/suspension bumpers, and speakers. It is 10 years, 150K miles, and cost me $2400. If I go out of my dealer to get it fixed, it is $200. I asked the dealer what happens if it becomes a dispute between them and the warranty company, and they said they will eat it and my car will be fixed, regardless. Considering they at a $2800 diff on my last CX5 when I flooded it, I am inclined to believe they stand by their word.

It's strange because last week the finance guy at the dealer didn't even mention extended warranty. In fact he just listed a few things like ceramic coat, etc., I said "No Thanks" and that was the end of that discussion. I wish Mazda offered an extended warranty like HondaCare.
 
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2018 AWD GT Premium Red/Black
Things happen and you do what you think is right for you. This is the first vehicle I've purchased without an extended warranty. I finally realized that it's like gambling, where the house has the upper hand. But, sometimes you win! :)

That's a good explanation.

They wouldn't sell them if they weren't expecting them, at least on average, to be significantly profitable. There is so much margin in these, that the house is taking little risk.

I prefer to be the house and self-insure as often as possible.
 

Avoidin Deer

Zoom Zoom, baby
Contributor
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Central Virginia
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2019 CX-5 Reserve
I look at Honda with the engine problems they're having, it's ridiculous telling people they have to change their oil under 3000 miles. Subaru/Toyota recalling 400,000 cars because of valve train problems on their joint venture. Mazda's really not doing it for me with CDA problems, they had a damn good SkyActive engine, turbo needs some time to prove reliability. Used to be the Jap companies built bulletproof engines. The reputation is of years gone buy.

I dodged 2 bullets when I bought my Reserve:

1-I went out certain I was gonna buy a CR-V because of the Honda rep. On advice of a friend, I did research because of the newness of their engine, and as you stated, I found stories of people changing their oil as often as every 1,000 miles and their dealers calling it "normal under some circumstances."

2-I almost purchased a 2018 CX-5, not realizing it had new Cylinder Deactivation technology. Life circumstances caused me to wait until 2019 to buy, and then the turbo had been released. As I think about it, out of all the many, many reviews I read and test drive videos I watched, I don't recall CD ever being discussed. No one (that I recall) mentioned it or commented on it's seamless transition to/from or made the slightest reference to it.

Regarding the turbo "needing time to prove reliability." I thought that the CX-9 has had this same turbo in it for a while, no? I'm new to Mazda, so don't know how long the turbo's been around, and if the CX-5 has the exact same turbo as the CX-9.
 
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2019 CX-5 Signature Soul Red Crystal Metallic
It's strange because last week the finance guy at the dealer didn't even mention extended warranty. In fact he just listed a few things like ceramic coat, etc., I said "No Thanks" and that was the end of that discussion. I wish Mazda offered an extended warranty like HondaCare.

They do here in Canada.

I got mine for almost 50% off too.
 
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CX5 GT-R
They do here in Canada.

I got mine for almost 50% off too.

Mine was non negotiable. I even left without it the first time and had the whole deal finalized. Took the car, everything. I truly wasnt going to get it.. Came back later that day and got it.
 

yrwei52

2016 Mazda CX-5 GT AWD w/Tech Pkg
Contributor
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Plano, Texas, USA
I dodged 2 bullets when I bought my Reserve:

1-I went out certain I was gonna buy a CR-V because of the Honda rep. On advice of a friend, I did research because of the newness of their engine, and as you stated, I found stories of people changing their oil as often as every 1,000 miles and their dealers calling it "normal under some circumstances."
IMO Honda's oil dilution issue on its 1.5T is a little over-exaggerated especially in warmer regions. I have several friends having CR-V 1.5T and none of them is experiencing oil dilution problem, and they have never changed the oil early. I won't get another CR-V, even though my current CR-V is so reliable for 21 years, is because I personally don't like the current design trend from Honda, as well as CVT and turbo.

2-I almost purchased a 2018 CX-5, not realizing it had new Cylinder Deactivation technology. Life circumstances caused me to wait until 2019 to buy, and then the turbo had been released. As I think about it, out of all the many, many reviews I read and test drive videos I watched, I don't recall CD ever being discussed. No one (that I recall) mentioned it or commented on it's seamless transition to/from or made the slightest reference to it.
You should visit Mazdas247 earlier when you're considering the 2018 CX-5. Like you I was planning to get our second CX-5 in 2018 but cancelled my purchase because Mazda out of the nowhere announced they has added cylinder deactivation feature in SkyActiv-G 2.5L. At the time me and several others were complaining here about the stupidness by Mazda of adding a complicated system with historically bad reputation for very minimum 0~1 mpg gain!

Regarding the turbo "needing time to prove reliability." I thought that the CX-9 has had this same turbo in it for a while, no? I'm new to Mazda, so don't know how long the turbo's been around, and if the CX-5 has the exact same turbo as the CX-9.
Yeah if I really want a Mazda, 2.5T is the only engine I can accept as it's been on the market for 3+ years on 2nd-gen CX-9.
 
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2019 CX-5 GT 184 2.2 twin turbodiesel auto - Sonic Silver
The reason Mazda included it was to reduce emissions but they know theyll never sell it for that reason in the US so they try to appeal with a reason that might just register. It turns out that its way down the list of priorities.
 

sm1ke

Work In Progress..
Moderator
Contributor
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Canada
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'18 CX-9 Signature
They do here in Canada.

I got mine for almost 50% off too.

I got mine for 50% too, but I really had to fight for it. In my limited experience working retail, and according to a couple of finance managers I know personally (one at Honda, the other at Nissan), 50% is usually the maximum discount for added warranty.

Mine was non negotiable. I even left without it the first time and had the whole deal finalized. Took the car, everything. I truly wasnt going to get it.. Came back later that day and got it.

That's odd, I've always found that the warranty on anything significant that I've purchased has always been negotiable to some degree. It may be dealer-specific, but I also wonder if it's because it wasn't purchased during the sale of the car? Sometimes a retailer or dealership doesn't allow the sales rep/manager to discount the actual warranty, so instead they work the discount into the sale of the vehicle somehow. If the sale has been finalized, and the buyer comes back 6 months later to buy the added protection, they can't (or won't) discount it.
 
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CX5 GT-R
I got mine for 50% too, but I really had to fight for it. In my limited experience working retail, and according to a couple of finance managers I know personally (one at Honda, the other at Nissan), 50% is usually the maximum discount for added warranty.



That's odd, I've always found that the warranty on anything significant that I've purchased has always been negotiable to some degree. It may be dealer-specific, but I also wonder if it's because it wasn't purchased during the sale of the car? Sometimes a retailer or dealership doesn't allow the sales rep/manager to discount the actual warranty, so instead they work the discount into the sale of the vehicle somehow. If the sale has been finalized, and the buyer comes back 6 months later to buy the added protection, they can't (or won't) discount it.

It was a hard "no" on negotiating it. Every time it was brought up. They also didn't push it, either. IT was offered, was all.
 
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2019 CX-5 Signature
It was a hard "no" on negotiating it. Every time it was brought up. They also didn't push it, either. IT was offered, was all.

I'm guessing your history might have had something to do with it. (uhm) From what I've read, you have had some pretty bad luck with vehicles.
 
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2019 CX-5 GT 184 2.2 twin turbodiesel auto - Sonic Silver
I*ll do that too if I had a CX-5 Signature.

BTW, is your outside mirror auto-folding switch like the one I posted earlier or the square rocker switch like the TSB Anchorman posted?

The manual control folding mirrors have the rotary switch. The ones that fold on the key have a three position switch (in the pdf). Folded, auto and unfolded.

Like all the DRLs on the *16 model that are failing right after the 3 year bumper to bumper expires? :)

I*ve had these folding mirrors fail on my 16, 17 and 18. This 19 is only 6 months old so early days. I would think the mechanism is the same as unobs so the improved sealing not come through yet. We get a 3 year warranty so not concerned and if it fails outside the warranty it can stay failed. I*ll get out and fold it. You can now buy the motor separately but getting it out with breaking the glass is unlikely. My complete mirror has the 360 cameras so I expect a complete mirror to be $1000.

Forgot GT Reserve has this feature too and OP Unobtanium has the GT Reserve. I was wondering why the diagram on Anchorman posted TSB showing a totally different power folding mirror switch on CX-5?

As above.

"Worldwide except North America"

Yes, the mirror is the same essentially but the way Mazda deal with warranty is different.
 
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