Looking at new tires

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2019 CX-9 Grand Touring AWD
Bumped my complaint up the chain at Mazda corporate and received a response today that basically said sorry can't help you again.

"We are sorry to hear of the experience you had when working with Bridgestone and apologize for any inconvenience this may have caused you. Per our conversation with <Dealership>, they did not find anything wrong with the vehicle at the time of inspection.

Mazda does not warranty tires as they are considered to be wear and tear items. As such, this would normally be discussed with the tire manufacturer. We understand you have reached out to them and they have declined any type of assistance due to the concern being related to performance and not a defect on the tires. Unfortunately, we would not be providing assistance to replace the tires on your vehicle as the concern has been determined to be unrelated to the vehicle.

We apologize for any inconvenience this may cause. "
 
Bumped my complaint up the chain at Mazda corporate and received a response today that basically said sorry can't help you again.

"We are sorry to hear of the experience you had when working with Bridgestone and apologize for any inconvenience this may have caused you. Per our conversation with <Dealership>, they did not find anything wrong with the vehicle at the time of inspection.

Mazda does not warranty tires as they are considered to be wear and tear items. As such, this would normally be discussed with the tire manufacturer. We understand you have reached out to them and they have declined any type of assistance due to the concern being related to performance and not a defect on the tires. Unfortunately, we would not be providing assistance to replace the tires on your vehicle as the concern has been determined to be unrelated to the vehicle.

We apologize for any inconvenience this may cause. "

I would strongly recommend going to your local Firestone and talking to the store manager. That’s what I did and then I called their corporate and asked for the regional manager and then they helped me.
 
Hey everyone. I have a 2019 CX-9 GT. I am not happy at all with the Bridgestone ecopias. Looking at replacing the tires with one of these three. Money doesn’t matter as I want a good set of tires.

Michelin LTX
Pirelli Scorpion Verde Plus II
Bridgestone Dueler H/L Alenza Plus

Debating whether to keep stock size 255/50/20 or go just a tad wider which will give a tad extra sidewall and a little more grip to 265/50/20. I’m really curious on ones opinions on the tires. I’ve had the premier ltx on my last vehicle. Good tire. I see they changed the tread and it’s deeper. Any and all recommendations will be greatly appreciated.
Post in thread '2016 CX-9 GT AWD Next set of replacement tires?' https://www.mazdas247.com/forum/ind...t-of-replacement-tires.123875087/post-6723062
 
My 2018 CX9 GT AWD has 25K and the stock Ecopia tires are shot. I ordered the Michelin Defender LTX (they're getting installed tomorrow).

If you are thinking of Michelin, it's a tough call between the Defender LTX and the Premier LTX. If you value long life and winter performance, the Defender is a no brainer; if you prefer a performance oriented tire, the Premier is probably better.

Good write up here: https://tirereviewsandmore.com/michelin-defender-ltx-m-s-reviews/

In my experience, most tires perform pretty well for the first 1.5 years / 20K miles. It's the last 10-15K miles of performance that sets tires apart. Nobody wants to live with loud tires or tires that have poor wet/winter performance.

If you are going to use an all season year round in a snowy climate you may also consider the following:

BF Goodrich ADVANTAGE T/A SPORT LT (H rated)​

Goodyear ASSURANCE WEATHERREADY (V rated)​