Liftgate has a Mind of its Own?

Came out this AM to find our 1 month old 2021 CX-5 GT-R power liftgate had partially opened and was lodged against the garage door. Nice little dent on the lower lip of liftgate. Vehicle was left locked.

So either my wife or I "butt dialed" the keyfob, or we have a gremlin in our CX-5. I'm leaning to the former, as the keyfob design is easy to falsely activate.

Any others experience this? If so, what was the explanation, if known?

Thanks.
 

yrwei52

2016 Mazda CX-5 GT AWD w/Tech Pkg
Contributor
:
Plano, Texas, USA
Came out this AM to find our 1 month old 2021 CX-5 GT-R power liftgate had partially opened and was lodged against the garage door. Nice little dent on the lower lip of liftgate. Vehicle was left locked.

So either my wife or I "butt dialed" the keyfob, or we have a gremlin in our CX-5. I'm leaning to the former, as the keyfob design is easy to falsely activate.

Any others experience this? If so, what was the explanation, if known?

Thanks.
I thought for 2020 CX-5 you have newer credit card sized key fob which is not as bulky as the old one with the buttons on the side edge, hence reduced the chance of hitting the power liftgate button accidentally? I can never understand why this problem keeps happening since Mazda introduced the power liftgate with a button added on the key fob. This has never happened to my 1998 Honda CR-V on rear hatch power lock, as the unlock button is recessed on the key fob, and I have to push and hold the button for at least 3 seconds to trigger the rear hatch power unlock. I guess this’s the reason why we don’t get a liftgate power unlock button on my gen-1 CX-5 key fob.

Rear hatch opening by itself?
 
:
2018 CX-5 Sport
Maybe the radio frequency for the lift gate is very close to other radio sources from other devices. I think this because the door unlock button fires off instantly, and it isn't recessed, and nobody unlocked their doors by accident.
 
:
Mazda CX - 5
The lip of the tail gate for our 2017 cx5 got damaged the same way. Either my wife or I pressed the button in error while the garage door was down.

Upon opening the garage door again the tail gate also started opening up along with the garage door. The lift gate got caught in the metal handle (to pull the door down from inside - if ever a manual operation is needed). Final result was a dent on the lip of the tail gate.

In order to avoid any future accidents like those we would open the garage door partially to see if the tail gate is open or not. Then take it from there.

Then finally we started parking the car in the driveway as I got another car which doesn’t have such issues.
 

yrwei52

2016 Mazda CX-5 GT AWD w/Tech Pkg
Contributor
:
Plano, Texas, USA
If I had the same experience I’d contact Customer Experience Center, Mazda North American Operations and complain about it. If enough complaints they received, they may look into the cause. This’s one way to make Mazda improve the product, and to make Mazda better.
 

yrwei52

2016 Mazda CX-5 GT AWD w/Tech Pkg
Contributor
:
Plano, Texas, USA
I had this issue with my 2019 h til I got these:

https://www.amazon.com/dp/B01MG1N517/?tag=m20b7-20

turns out the key I had on my Key ring was occasionally hitting the fob in my pocket causing it to open. This stopped it.
So even if you add a silicon protector to the key fob, how does it prevent you not hitting the power liftgate button? In addition, I thought you need to press and hold the PLG button several seconds to activate the PLG?
 
:
2018 CX-5 Sport
It looks like the silicone is flat, and that plus the cushioned material probably makes it harder to depress by accident by a key against it in one's pocket. I still don't know how that one poster's hatch opened when he had his fob hanging on his finger, in the other thread.
 
:
2018 CX-5 Sport
Looking at the QA's on Amazon I saw this one:

Does this protect from accidental key presses? I often have my trunk or alarm buttons accidentally pressed by the corner of my phone.

*not much protection from accidental key presses. mainly drop protection.
*I think it would It needs fingers to press the key pad
*This product does add a slight cushion that would require additional pressure to activate. But I would suggest placing your phone away from the fob.
*Can reduce this issue, but mainly protection use.
*probably not, it's soft rubber
 
:
2019 CX-5 Signature Soul Red Crystal Metallic
So even if you add a silicon protector to the key fob, how does it prevent you not hitting the power liftgate button? In addition, I thought you need to press and hold the PLG button several seconds to activate the PLG?

Within the first month of me owning the car, I came out of stores/work and the trunk was open about half a dozen times. Since I got the silicone cover, I haven't had a SINGLE reoccurance of this since then.

Its the only thing that changed - nothing else changed. Same # of keys on the ring, nothing else.


ooking at the QA's on Amazon I saw this one:

Does this protect from accidental key presses? I often have my trunk or alarm buttons accidentally pressed by the corner of my phone.

*not much protection from accidental key presses. mainly drop protection.
*I think it would It needs fingers to press the key pad
*This product does add a slight cushion that would require additional pressure to activate. But I would suggest placing your phone away from the fob.
*Can reduce this issue, but mainly protection use.
*probably not, it's soft rubber

As I said to yrwei52 above, This was occurring on my vehicle a LOT when I first got it.

Since I've had these covers on, there hasn't been a single occurrence.

In fact, it was THIS forum that recommended these things to me. LMAO.
 
:
2018 CX-5 Sport
I believe you. The people answering the Amazon question were guessing. It makes sense that it takes more pressure to get the button down when it has a coating of latex over it.
 
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