I have a 2017 CX-5 Grand Touring. It has about 20K miles. Sometimes, the infotainment system starts acting like someone else is controlling it. It will change channels, go to settings and start changing things, increase navigation volume setting, etc.--all without input from me. I haven't taken it in because it is random and I haven't identified a pattern of when it happens so I don't think I could have the service folks replicate it. Is this a known problem and if so, how do I fix it?