How long did your brake pads last?

I tried Mazda customer care, they said I couldn't challenge the claim/warranty unless the dealership submitted a claim. Dealership won't submit a claim and next one is 50+ miles away. Said the paperwork would take hours when they know it is going to be denied. To take to another dealership, I'd have to get towed and cost me a fortune. Then they might not file a claim either. I'll likely try my luck with Mazda Corp, but not expecting any luck.

This is what the dealer stated. :

"Customer felt like calipers might be sticking, tech , checked and tested calipers and the works as should with no sticking, did find brake pads stuck in caliper brackets and due to no lube and dry and rusted up and seized that caused premature wear . will need new brakes to fix issue"

Still waiting on my quote/estimate. I asked him about my multi-point inspection, and he stated that's just a visual and that they can't see everything.
 
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2013 Mazda CX-5 Sport FWD Auto
I tried Mazda customer care, they said I couldn't challenge the claim/warranty unless the dealership submitted a claim. Dealership won't submit a claim and next one is 50+ miles away. Said the paperwork would take hours when they know it is going to be denied. To take to another dealership, I'd have to get towed and cost me a fortune. Then they might not file a claim either. I'll likely try my luck with Mazda Corp, but not expecting any luck.

This is what the dealer stated. :

"Customer felt like calipers might be sticking, tech , checked and tested calipers and the works as should with no sticking, did find brake pads stuck in caliper brackets and due to no lube and dry and rusted up and seized that caused premature wear . will need new brakes to fix issue"

Still waiting on my quote/estimate. I asked him about my multi-point inspection, and he stated that's just a visual and that they can't see everything.
No lube on the brackets sounds like a flaw from the factory. Even at 7 years of age my pins and pads still had grease on them. Man alive that’s awful to hear : /
 
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CX-5 + Nissan Versa Hatchback
I have 63,000 miles so far and no problems but I guess on the next service it wouldn't be a bad ideal to request lubrication of the caliper pins.

Side note: my girlfriend just had her rear brakes and pad replaced at 140,000 miles and fronts are still OK. She has a 2011 Chevy Cruze and owned it from new, some highway miles but I never thought she was super conservative on her braking when I rode with her, I couldn't believe it.
 

yrwei52

2016 Mazda CX-5 GT AWD w/Tech Pkg
Contributor
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Plano, Texas, USA

Side note: my girlfriend just had her rear brakes and pad replaced at 140,000 miles and fronts are still OK. She has a 2011 Chevy Cruze and owned it from new, some highway miles but I never thought she was super conservative on her braking when I rode with her, I couldn't believe it.
I replaced the rear “brake shoes“ on my 1998 Honda CR-V for the first time at 180,000 miles and they still have about ⅓ of thickness left. The front needs the 4th set of pads at 180,000 miles though.
 
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'16.5 Mazda CX-5
My rears made it to 61k miles; little pad left. Replaced the front pads at the same time; they might have gone another 10k miles.
 
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