Poppy D
2021 CX9 GT
Ken,So, having purchased a CX-9 few days ago. I've went through this process. In my case, the smaller size of the CX-9 was NOT a major factor and hence it won out.
My list contained Hyundai Palisades, Kia Telluraide, Toyo Highlander, Honda Pilot, VW Atlast. My list of absolute requirements were Overall comfort, reliability, AWD and 3 rows. I also wanted captain seats, but that was optional in my mind knowing that this is only available at higher expensive trims usually.
First the Palisades and Telluride despite the 10 year warranty was taken off the list because I just don't think they will be reliable in a longer run (i.e after 10 years). I keep my cars longer than 10 years typically, I was fearful of major component issues after 10 years. Atlast also was taken off the list for reliability concerns and cost to maintain.
'21 Highlander was nice enough. I actually bought the CX-9 to replace the leased '18 HL which I a returning in a week. I test drove it and I felt that it really didn't drive that nice (Not Smooth). I can hear the wind noise and the overall noise level I thought was high too. Engine was good, but just mediocre. It also wasn't a good handling SUV either.
Pilot was one of the best of the bunch. It drove smooth and was very quiet. It also had extra bit of room compared to others. The only 2 things I didn't like was that over all design and the seats. Seats weren't comfortable for me. I felt like I was sitting on top of a round pillow. I'm not sure if I even have to explain the design. It's just functional, but pedestrian. It is a great car tho. The Pilot remained on the list up till the end.
I ended up driving the Cx9 last. I really love how it drove. It's bit lounder, but it had pleasant pleasing notes that inspired a sport car. Interior was bit more cozy. Unlike the Pilot, which had a very open cabin, CX9 has a enclosed feel to it, which I found pleasant. I started looking into options vs price between Pilot and CX9 and found that I can get the options I wanted at a cheaper price on a CX9.
So in the end I bought the CX9. What really sold me were:
-Sporty handling.
-Relatively quiet cabin.
-Well designed interior that is surrounds you and is cozy.
-Build quality/reliability (Being #1 reliablity for 2020 helped, I have to admit) Also, if you didn't know this. CX9 is still built in Japan, which I prefer.
-And lastly the quencher was the availability to get captain chairs at Touring (w/ premier package) level.
To me the CX9 is the beautiful Thoroughbred of the SUV. It looks good, is fast and comfortable. I'm really enjoying the car. It's a beautiful highway cruiser too.
Lastly....just want to bring some attention to one thing I don't like about CX9. The infotaiment system is not the easiest to use. You have to operate it with that knob/button cluster in the center console and so far it's proving to be a bit of a challenge. I'm an IT guy, so I'll get used to it and be able to use it's capability 100% soon. But, the system might be overwhelming for a lay man/wife.
Cheers, hope you make a choice you'll be happy with.
ken.
Your posting provided some really good input. I'm pleased you are happy with your new CX9, and I hope it continues to serve you well. To your points:
1. Sporty handling - this is high on my list
2. Relatively quiet cabin - makes long trips more enjoyable, so I like
3. Well designed interior, surrounds you, cozy - Cozy is good, don't need extra room that is wasted, my wife and I are average size people, so we don't super-sized things
4. Build quality/reliability (Being #1 reliablity, made in Japan) - important to me too
5. Captain chairs at Touring (w/ premier package) - I prefer a bench, probably folded down much of the time anyway.
Your last point about the Infortainment center being confusing or challenging to use is a non issue for me. My wife's Audi has a weird Infortainment center and makes absolute no sense. It is so counter-intuitive even Houdini couldn't use it. So the good news you really don't need to use it to drive the car, so we don't. The one in our 8 yer old Equinox is super easy to use ... so go figure.
Thank for such a great post. Poppy D