CX-5 won't shift out of park and won't start

:
2018 CX-5 Touring
OK I'll jump in. On the last move is the Mazda near any type of equipment that may produce a lot of electrical noise. Heavy motor, florescent light, LED light ETC...? Possibly interfering with the communication system the fob/auto uses. If so try pushing it somewhere else and try again. Grasping straws here.
 
One more thing. Did you had the key with you inside the car when you tried to override the shifting? Maybe because it senses the key, the shifter will not be overidden.

I am just throwing weird idea there but maybe try to open the car and let the key outside of the car range, shift the car in neutral, then bring the key in and try to start it it neutral. Probably not going to work but is worth trying.
Every time I tried to start it, I had the key inside while overriding the shifter from P to N, back and forth. I will try that method and post back. Not a weird idea at all :)
 
OK I'll jump in. On the last move is the Mazda near any type of equipment that may produce a lot of electrical noise. Heavy motor, florescent light, LED light ETC...? Possibly interfering with the communication system the fob/auto uses. If so try pushing it somewhere else and try again. Grasping straws here.
There probably is. I will check around and isolate anything that could interfere with the communication and try to start it. Thank you for jumping in!
 
maybe this?

I have been looking into this in the service manual but there is no mention of how to inspect the
the shift-Lock solenoid/switch. It is covered here, but that's only for up to 2016. I removed the shifter to check if it's the same, but the connector is different. As shared in the video, the pin has 12 pins, but the 2017+ models have 8 pins. so I haven't been able to inspect it based on the instructions in the repair manual. My other option is to just replace it, but I have looked everywhere, I have yet to find this part.

Edit: I see that he fixes it, instead of replacing it. I will look into that.
 
Last edited:
Every time I tried to start it, I had the key inside while overriding the shifter from P to N, back and forth. I will try that method and post back. Not a weird idea at all
OK I'll jump in. On the last move is the Mazda near any type of equipment that may produce a lot of electrical noise. Heavy motor, florescent light, LED light ETC...? Possibly interfering with the communication system the fob/auto uses. If so try pushing it somewhere else and try again. Grasping straws here.
I pushed it away from the garage, still no success.
 
Muggs1 said:
One more thing. Did you had the key with you inside the car when you tried to override the shifting? Maybe because it senses the key, the shifter will not be overidden.

I am just throwing weird idea there but maybe try to open the car and let the key outside of the car range, shift the car in neutral, then bring the key in and try to start it it neutral. Probably not going to work but is worth trying.
Every time I tried to start it, I had the key inside while overriding the shifter from P to N, back and forth. I will try that method and post back. Not a weird idea at all :)

I tried that, still not starting.
 
While trying to start it, I noticed something strange. The last 3 times it started, I had the serpentine belt removed, so I received the charging system malfunction since the alternator wasn't charging the battery. Now that it's having starting issues, I still see the malfunction warning "Charging system malfunction. Stop vehicle immediately in a safe place", as if the engine is running, but obviously it is not. This malfunction error pops up when the ignition is on.

This, to me, indicates that 1) it thinks the engine is running as there is no other way for the computer to check if the alternator is charging the battery unless the pulley is spinning. 2) The malfunction is stored from last time it started even though I disconnected the battery several times.

Any thoughts on this?

This could be related to the shifter switch, as dunhillmc posted. Maybe it still reads that the shifter is not in park. I am familiar with the service bulletin and the upgraded switch that does not have the rubber end that wears out. But you'd think, 2018 would have the revised part. I will remove and inspect it.
 
Top