Crossmember Recall

2019 CX-5 Signature Soul Red Crystal Metallic
Hey everyone,

Our 2009 got taken in last Monday for the crossmember recall.

Got the car back today, and half way home we noticed a loud scraping/fluttering noise - pulled over, and noticed it was the splash guard.

Afraid of having it damaged, we had it towed back to the dealer, and they're now claiming that they don't even touch the splash guards for the crossmember repair, which I find absolutely incredulous.

Is anyone familiar with this recall and are they handing us a line of crap?

I do have the Campaign instructions printed off, and they DO refer to removing the "side cover", but I can't correlate whether or not this is part of the splash guard?