Hi everyone, just wanted to pass this along for info.
We've had our 2019 Signature since September and it's been largely flawless. Up until Black Friday, when we added a second vehicle to our stable (2019 30th Anniversary Miata) it was my daily down to work, a 132ish mile round-trip each day. We passed 10,000 miles on it a week and a half ago and had it's second oil change/inspection (2,800 miles were from a cross country move). Over the last little bit it had developed what I can only describe as a humming noise. It was distinct from engine and road noise and changed a little in volume but mostly in pitch with speed. I thought it might be a wheel bearing, which would be a quick and easy fix but a necessary one. I am not sure when it started, since it's not able to be heard with the radio on at my preferred volume, but driving with my wife I had noticed it and after doing some reading decided to get it checked out, which happened this morning.
So after spending some time at the dealership the diagnosis was a faulty bearing in the transmission (I am not sure which; I'm sure there are several). After providing me a loaner vehicle and a consultation with the Mazda mothership, the decision was made to ship a new transmission from Japan to replace the existing one (unfortunately not overnight like in the Fast and the Furious lol). So they're hoping to have it back to us within about 10 days. I'm happy the situation wasn't a "cannot duplicate customer concern" but am a little shocked at needing a replacement transmission.
It's never towed (doesn't have a hitch) and it's never been offroaded or driven aggressively or anything, it's just our family hauler. Only real bummer is we can't take our pupper to the dog park for a couple of days, but given the rain the past two days and the rain later this week it's likely to be a mud pit anyway.
I'll update if I learn anything further and once we get it back.
EDIT
Here's a link to video that I took of the sound - this was starting at 25 MPH on the way up to 45 MPH and then coasting down to a stop, from the driver's seat (basically held the phone with my leg). Video isn't the important thing, just the sound.
We've had our 2019 Signature since September and it's been largely flawless. Up until Black Friday, when we added a second vehicle to our stable (2019 30th Anniversary Miata) it was my daily down to work, a 132ish mile round-trip each day. We passed 10,000 miles on it a week and a half ago and had it's second oil change/inspection (2,800 miles were from a cross country move). Over the last little bit it had developed what I can only describe as a humming noise. It was distinct from engine and road noise and changed a little in volume but mostly in pitch with speed. I thought it might be a wheel bearing, which would be a quick and easy fix but a necessary one. I am not sure when it started, since it's not able to be heard with the radio on at my preferred volume, but driving with my wife I had noticed it and after doing some reading decided to get it checked out, which happened this morning.
So after spending some time at the dealership the diagnosis was a faulty bearing in the transmission (I am not sure which; I'm sure there are several). After providing me a loaner vehicle and a consultation with the Mazda mothership, the decision was made to ship a new transmission from Japan to replace the existing one (unfortunately not overnight like in the Fast and the Furious lol). So they're hoping to have it back to us within about 10 days. I'm happy the situation wasn't a "cannot duplicate customer concern" but am a little shocked at needing a replacement transmission.
It's never towed (doesn't have a hitch) and it's never been offroaded or driven aggressively or anything, it's just our family hauler. Only real bummer is we can't take our pupper to the dog park for a couple of days, but given the rain the past two days and the rain later this week it's likely to be a mud pit anyway.
I'll update if I learn anything further and once we get it back.
EDIT
Here's a link to video that I took of the sound - this was starting at 25 MPH on the way up to 45 MPH and then coasting down to a stop, from the driver's seat (basically held the phone with my leg). Video isn't the important thing, just the sound.
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