2016 Mazda CX-5 GT AWD w/Tech Pkg. Plano, TX
- Plano, Texas, USA
- 16 CX-5 GT AWD Tec
IMO the history of inconsistency on reliability is why Mazda can't build up a bigger market share. People usually blame it on Ford, but you simply can't blame the rotary engine, and the recent CX-7 on Ford. When I purchased our 2016 CX-5, one reason was the reliability rating on Mazda from Consumer Report at the time is no. 4. Then next year it dropped to no. 6, and no. 12 the following year. It does come back up to no. 3 this year, but the inconsistency of reliability is the problem.... I've never owned a Mazda before (been driving for over 45 years). Now that I see what you get for the price point, and now that I have experienced "Kodo," I don't know why they don't have a larger market share. Do people really spend this kind of money based on entertainment system and cup holder design?
For a while I always recommended CX-5 to friends and family. A couple of them bought 2016 CX-5's were mad at me due to expensive LED DRL failure. Others who refused to get a Mazda mainly are questioning its reliability, some of them have had Mazda before and they all had bad experience on reliability issues from their previous Mazda's.
I don't recommend Mazda to friends and family anymore mainly because newly added cylinder deactivation and turbo, which to me are not good features for long-term reliability based on history record.