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2018 Strut Replacement

I recently bought a used 2018 CX-5 GT with roughly 50k miles. When I bought the car, I knew it needed tires soon, as it still has the original Toyos and there is only about 3mm of tread left. However, my local shop is saying that I also need to replace my struts, as there is oil leaking and the tires have worn unevenly. The shop also tells me that only OEM replacements are available. A few questions that I'm hoping someone can help me answer:
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  1. Does anybody have any experience replacing the strut assembly on a 2018 CX5?
  2. Any way to get the dealer to do this for free (I saw a TSB related to leaking struts)? I'm out of warranty at 50k miles, so am guessing no.
  3. Are there aftermarket options for the strut assembly? Any particularly good options that balance cost with performance?
 
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Chocolate

Harpy Eagle
:
2019 CX-5 AWD
I would stick with factory struts if you want the factory ride. 50k miles is early for a strut failure so I would recommend contacting Mazda North America to see if they can offer a reduced cost repair at a dealer. They may not be able to help, but it can't hurt to ask.
 
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You need to get a second opinion before blindly following this shop's advice to spend a bunch of $$.

Did you wipe the struts clean and confirm for yourself that they are leaking?
 
:
Ottawa, Ontario
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17 Mazda 6 GT
Definitely get a second opinion. Maybe even get the dealer to check them. No way should struts go bad after two years.
If there's oil on them, wipe them clean and see if you can find the source.
I'm not saying your garage would do this, but there have been unscrupulous businesses where they spray oil on the shocks/struts, and then try to sell you on a leak, and new struts/shocks. It's a scam.
Cover all the bases before you give them the go ahead.
 

mazdadude

ZOOOOOOOOOM ZOOOOOOOOOOOM
:
'16.5 Mazda CX-5 Touring
50k miles can be enough to wear out shocks and struts, especially if the vehicle was ever abused or overloaded. Remember, it is not the age of the suspension components, but rather how many oscillations have been experienced, and the amplitude of those oscillations.
 
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:
2014 mazda cx-5 touring FWD
With a car that new with 50K miles and original tires,it would indicate that it is likely that alot of those miles were highway miles which are the easiest miles one can put on a car.Lower brake,suspension and drivetrain wear.Shouldn't need struts under those conditions.I'd definitely get a second opinion and monitor it myself for leakage.This isn't a safety issue.In your own judgement,how does it ride.Does it lean in turns.Are the tires worn unevenly.If so, maybe just needs alignment and they weren't rotated enough in the past.I'd do this before dumping money.Everybody is trying to get rich these days on your nickel.
 
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2014 mazda cx-5 touring FWD
Just want to add.My 2014 has 42,000 miles on it and 90% has been around town with lots of stops and turns.The struts are still good and not worn out.Haven't checked for leaks lately but haven't felt a reason.
 

mazdadude

ZOOOOOOOOOM ZOOOOOOOOOOOM
:
'16.5 Mazda CX-5 Touring
55k, been off road and loaded heavy a few times, I can feel that mine are somewhat used up compared to driving one with less use.
 
:
2019 CX-5 GTR
....Does anybody have any experience replacing the strut assembly on a 2018 CX5?
  1. Any way to get the dealer to do this for free (I saw a TSB related to leaking struts)? I'm out of warranty at 50k miles, so am guessing no.
  2. Are there aftermarket options for the strut assembly? Any particularly good options that balance cost with performance?
Youtube will be your friend for strut replacement (this will get you very close)


Getting the dealer to do work when out of warranty is a combination of kindness, patience and research of the problem. Of course a call to Mazda corporate also might help.

There are PLENTY of aftermarket options for strut assemblies.

OEM parts purchased online are going to be your best overall moderate performance for the money. Mazda engineers know what suits the majority of use cases worldwide.

Past that it will you determining what performance characteristics are important to you and then find a suspension solution to match.

As others have said.. wipe the strut clean.. check back in a couple of days for leaks.
 
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2018 CX-5 Sport
I think I would have a dealer check it too. That sounds way too early for strut failure. If it does need new struts I would get OEM.
 
:
Pueblo county CO
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CX-5 Sport 16.5 6M
I have read that many OEM shocks on Japanese cars are made by KYB. I had some installed on a previous Mazda and they worked well.

I might guess that a leaky shock at 50k mi could be from 'severe service'. Maybe hit a bump (or curb) too fast?
 

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