Hi guys, I am new here and I love forums and online communities, I just wish I signed up for this one under different circumstances.
So, I have 900 miles on a new cx5(love it so far) and check engine light comes on. Take it in and it is p1137 for running lean. Their answer is change the sensor. So they do, and now the light is on and the code is p1138 or running rich. So their answer is to change the second sensor(I am guessing post cat). That will happen Monday.
Any thoughts on this for a brand new vehicle?
My real problem is that the dealer is incompetent and I have been lied too since it has been there and the icing in the cake is they are rude as well. Now I am dealing with it calmly so far and it will just never go back there, but I did call and ask that they disclose the codes because I was concerned that they worked on it and another code came up that was the opposite Of why it went in. I also have zero confidence in their ability, and I also am expecting for them to temporarily disable the CEL and give it back to me if the next sensor doesn't work if they can do that. Zero trust right now, so I am hoping someone here may have a better idea.
Oh yeah, and I noticed on my loaner cx5 that the mudflaps were installed half ass by not popping the tabs on the back ones and they skipped 2 screws that hold them in place. I just put flaps on mine so it was obvious when I saw it walking away in a parking lot. This is just an indication confirming my suspicions of the kind of quality coming out of the dealer, won't spend extra 8 minutes to install them right.........
So, I have 900 miles on a new cx5(love it so far) and check engine light comes on. Take it in and it is p1137 for running lean. Their answer is change the sensor. So they do, and now the light is on and the code is p1138 or running rich. So their answer is to change the second sensor(I am guessing post cat). That will happen Monday.
Any thoughts on this for a brand new vehicle?
My real problem is that the dealer is incompetent and I have been lied too since it has been there and the icing in the cake is they are rude as well. Now I am dealing with it calmly so far and it will just never go back there, but I did call and ask that they disclose the codes because I was concerned that they worked on it and another code came up that was the opposite Of why it went in. I also have zero confidence in their ability, and I also am expecting for them to temporarily disable the CEL and give it back to me if the next sensor doesn't work if they can do that. Zero trust right now, so I am hoping someone here may have a better idea.
Oh yeah, and I noticed on my loaner cx5 that the mudflaps were installed half ass by not popping the tabs on the back ones and they skipped 2 screws that hold them in place. I just put flaps on mine so it was obvious when I saw it walking away in a parking lot. This is just an indication confirming my suspicions of the kind of quality coming out of the dealer, won't spend extra 8 minutes to install them right.........