08 M5 with Nav Headunit & Sirius tuner installed but no Sat button?

I just had BestBuy install the Mazda original Sirius tuner for the '08 model and followed the install kit instructions to a 'T' but the Sat button on the touch screen remains grayed out.

Had the tech switch the 8pin connector around from the HU to the Sirius tuner and no difference. Its almost as if there is no power to the unit.

Anyone else experience this issue?

TIA REDLight
 
Had the BestBuy tech crack open the dash again to verify all connections again and all was connected as per instructions, however a wire on the harness was broken inside.

After a continuity test he replaced the broken wire and the menu option for SAT came alive.

DJ REDLight
 
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