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- ASH8
There is an issue with Mazda Connect screen does not startup after turning on or starting car.
The reason for this is a defective circuit on the PCB.
The repair method is to renew the CMU with one that has been improved.
Currently this advise is for North American models , however I believe this will also apply to the rest of the world in due time.
It applies to CX-5 and CX-9s made from July 1, 2021 - December 1, 2021, if your CX-5 or CX-9 with 10 inch screen was made after that date then this does not apply to your car. NOTE: Cars made for other countries may have a different production date.
This advice also applies to BP Mazda 3, CX-30, MX-30 (all Gen 7 Connect).
If you are having this start up issue then you must complain to your local Mazda Dealer that your Mazda Connect does not startup on many occasions or takes a very long time to, this is not a recall.
The reason for this is a defective circuit on the PCB.
The repair method is to renew the CMU with one that has been improved.
Currently this advise is for North American models , however I believe this will also apply to the rest of the world in due time.
It applies to CX-5 and CX-9s made from July 1, 2021 - December 1, 2021, if your CX-5 or CX-9 with 10 inch screen was made after that date then this does not apply to your car. NOTE: Cars made for other countries may have a different production date.
This advice also applies to BP Mazda 3, CX-30, MX-30 (all Gen 7 Connect).
If you are having this start up issue then you must complain to your local Mazda Dealer that your Mazda Connect does not startup on many occasions or takes a very long time to, this is not a recall.
