Hi Gang,
I am having a quality problem with the interior door piece on my CX-9 and wanted to find out if anyone else is having the same problem. I have a 2008 CX-9 AWD GT with 8K miles and less than 5 months old.
A few weeks ago, I went out of town, and let my wife borrow the CX-9 (yeah, I gave her plenty of warnings about where to park.far from everyone else). When I returned, I found no dings or damage on the outside of the car, but I did find the interior door handle all scratched up. I am referring to the metallic finish, plastic piece that runs the horizontal interior length of the door and is used for opening and closing the door while seated inside. A.K.A. The door handle.
We have no dogs, cats or even kids so this could not be from them. What I determined was that the scratching was caused by her wedding rings or fingernails as she climbed in and out of the car those few days. I saw similar (but not as much) on the passenger side which she is the ONLY person to ever use that door.
While getting my thoughts together to bring the car in this Friday for a few TSB fixes, I lightly ran my bitten fingernail (i.e. no real nail) across the plastic piece and WHAM! Instant scratch! I was thinking WTF!
If this is truly a door handle, as designed by Mazda, I would expect that this piece would hold up to many years of opening and closing without much impact. If this was truly a quality piece, I would expect Mazda to design this piece to withstand REAL fingernails on many different types of people. But what I found was a poorly designed handle, or one that was defective.
It is my belief now that this piece is defective from Mazda and clearly not designed well, or the production process on the date my handles were manufactured had a defect in the production line. Surely I should not be able to easily scratch this metal, with the slightest rubbing of my fingernail. Right?
I have attached a few photos of my door handle and would like to hear if others have experienced similar with their CX-9s.
Thanks
H
I am having a quality problem with the interior door piece on my CX-9 and wanted to find out if anyone else is having the same problem. I have a 2008 CX-9 AWD GT with 8K miles and less than 5 months old.
A few weeks ago, I went out of town, and let my wife borrow the CX-9 (yeah, I gave her plenty of warnings about where to park.far from everyone else). When I returned, I found no dings or damage on the outside of the car, but I did find the interior door handle all scratched up. I am referring to the metallic finish, plastic piece that runs the horizontal interior length of the door and is used for opening and closing the door while seated inside. A.K.A. The door handle.
We have no dogs, cats or even kids so this could not be from them. What I determined was that the scratching was caused by her wedding rings or fingernails as she climbed in and out of the car those few days. I saw similar (but not as much) on the passenger side which she is the ONLY person to ever use that door.
While getting my thoughts together to bring the car in this Friday for a few TSB fixes, I lightly ran my bitten fingernail (i.e. no real nail) across the plastic piece and WHAM! Instant scratch! I was thinking WTF!
If this is truly a door handle, as designed by Mazda, I would expect that this piece would hold up to many years of opening and closing without much impact. If this was truly a quality piece, I would expect Mazda to design this piece to withstand REAL fingernails on many different types of people. But what I found was a poorly designed handle, or one that was defective.
It is my belief now that this piece is defective from Mazda and clearly not designed well, or the production process on the date my handles were manufactured had a defect in the production line. Surely I should not be able to easily scratch this metal, with the slightest rubbing of my fingernail. Right?
I have attached a few photos of my door handle and would like to hear if others have experienced similar with their CX-9s.
Thanks
H
