Your Best Source for Genuine Mazda Parts!
Your Best Source for Genuine Mazda Parts!
Page 1 of 2 12 LastLast
Results 1 to 15 of 28

Thread: nav voice recongition is garbage

  1. #1
    Registered Member stromdriver's Avatar

    Mazda CX-5 Touring w/bose-tech

    Join Date
    Mar 2012
    Location
    cny
    Posts
    578

    Thumbs down nav voice recongition is garbage

    like the title says, voice control works pretty well in main menu and phone,
    but once you're in nav, its is absolutely atrocious
    i never was a fan of tomtom, always thought they're stuff was overly dumbed down, lowest common denominator type devices/software, and its proving to be true. even trying to use it manually on screen it is too basic, you can't select poi's other than super general categories then scroll thru pages and pages to find what you're looking for....

    i'm almost to the point of just not using it anymore and putting my phone mount in the car to use google nav

    i seriously hope there's enough complaints about this that mazda or tomtom has to do something about it

  2. #2
    Registered Member inodes's Avatar

    2012 Mazda CX-5 GT Diesel with Tech Pack

    Join Date
    Feb 2012
    Location
    Sydney, Australia
    Posts
    514
    Quote Originally Posted by stromdriver View Post
    i never was a fan of tomtom, always thought they're stuff was overly dumbed down
    Each to their own I suppose. But when it comes to GPS's I think two things are important.

    1. Quick input
    2. Smart routing

    I don't mind technical, complex devices. But a GPS input should take no longer than a pause at a red light. And for this, the TomTom does it's job. Roughly takes 10 seconds to input an address. I completely agree with you stromdriver, going to a long list of POI is painful (and not TomTom like). But you can switch to a search mode which is a 'little' better.

    For routing, I throw challenges at the GPS. It's easy to show stupid GPS over clever ones.
    Sydney is a complex city with hopeless design (thank you to the British). GPS systems HATE Sydney. And no GPS system knows the back streets of my old neighbourhoods and it's shortcuts like me.

    Throwing all the GPS systems through the rat traps, knicknacks, and backtracks of my neighbours hood none know the good routes.
    Except.... TomTom.
    The routing is extremely clever, although that said..... It's proven in Europe (where tricky routing is required). And TomTom is married with maps from the various countries (TomTom has no control over the maps in most cases).

    So I know it works great in Australia. I cannot speak for Canada and the US.

    Now to the voice recognition....

    All the current TomTom products have been prepared voicewise for the Australian market. The Voice recognition is pretty well trained.
    This is NOT the case with the Mazda NB1.

    They've rushed the product to the market and have not yet had a chance to include the proper Australian voices (i.e. computer voices).
    As a result, we have to use the British voices and recognition, which have far less ability to recognise Australian pronunciation.

    So far .... 3/10 for Voice.


    2012 Mazda CX-5 GT with Tech Pack - 2.2L Twin Turbo Diesel


  3. #3
    Registered Member stromdriver's Avatar

    Mazda CX-5 Touring w/bose-tech

    Join Date
    Mar 2012
    Location
    cny
    Posts
    578
    yeah i had it try to find a local pub called 'marble hill inn' and it kept thinking i wanted taco bell, and when i went to the full poi lists for nightlife and restaurants, it never showed it, this place has been around for decades....

    my old cheapo standalone mio gps did a better job than this tomtom does

  4. #4
    Registered Member

    CX5 2.2 diesel / Mazda mps

    Join Date
    Mar 2012
    Location
    UK
    Posts
    174
    I've used the portable TTs for many years and do not have my CX yet. The POIs are poor but were at least well classified into sections. Is it possible to download third party POIs? There were thousands of examples. This was possible with the portable version.

  5. #5
    Registered Member inodes's Avatar

    2012 Mazda CX-5 GT Diesel with Tech Pack

    Join Date
    Feb 2012
    Location
    Sydney, Australia
    Posts
    514
    Quote Originally Posted by stromdriver View Post
    yeah i had it try to find a local pub called 'marble hill inn' and it kept thinking i wanted taco bell, and when i went to the full poi lists for nightlife and restaurants, it never showed it, this place has been around for decades....

    my old cheapo standalone mio gps did a better job than this tomtom does
    POI's are not the responsibility of TomTom. It's the resposibility of the users to source up to date POI's and install them as required.
    TomTom will provide a standard set of POI's - and the quality and content of this varies per country.

    POI's thankfully are interchangable between devices and there are websites dedicated to the update and correction of these.

    There are a LOT of POI websites. Google searching will come up with options.

    This is in a similar manner to the fact that TomTom is not responsible for maps either. The maps are the responsibilty of map makers in each country. They then onsell the rights to use and update to GPS manufacturers in each country.

    The allows a small selection of companies to produce maps for various GPS and physical map makers. Even companies such as Google and Microsoft will source data for their maps from these same providers to update their own maps.

    At the end of the day a device will interogate the maps and POI's *YOU* put into it.
    And with all data - Garbage in, Garbage out..... You'll only get the right result if your data is accurate and up to date.
    Last edited by inodes; 04-17-2012 at 12:50 AM.
    Sigs are visible only in your first post on a page. To change your thread display preferences, click here and enable 'Always Show Signature'.

  6. #6
    Registered Member inodes's Avatar

    2012 Mazda CX-5 GT Diesel with Tech Pack

    Join Date
    Feb 2012
    Location
    Sydney, Australia
    Posts
    514
    Quote Originally Posted by prhac View Post
    I've used the portable TTs for many years and do not have my CX yet. The POIs are poor but were at least well classified into sections. Is it possible to download third party POIs? There were thousands of examples. This was possible with the portable version.
    Yes. Nearly all GPS's devices must allow this because POI's are from third parties in the first place.
    Sigs are visible only in your first post on a page. To change your thread display preferences, click here and enable 'Always Show Signature'.

  7. #7
    Registered Member stromdriver's Avatar

    Mazda CX-5 Touring w/bose-tech

    Join Date
    Mar 2012
    Location
    cny
    Posts
    578
    i think tomtom is responsible for pois personally especially catagorizing them so its not just huge selections you have to scroll thru

    but another problem has popped up, did a system update with mytomtom software, and now everytime car starts it asks about sharing usage data with tomtom, it keeps popping up whether you accept it or deny it, that is insanely annoying, its bad enough that stupid legal safety notice comes up everytime you start car, now this?

  8. #8
    Registered Member

    2013 Mazda CX-5 Grand Touring

    Join Date
    Apr 2012
    Location
    Aloha, OR
    Posts
    22
    I just bought this car about two weeks ago and am so frustrated with the whole dash! I am used to the garmin Nuvi and maybe that is why I think Tom Tom is such crap. It seems to me, that not only is the voice recognitiion is so flawed, but I think Tomtom in general is poorly setup. The reaction time for the touch screen is pretty slow too. I have had multiple emotional break downs because of this gps. I get lost very easy and rely heavily on gps to get places in the city and rural areas of Portland. The input method, whether verbal or by hand is not easy to use. I think this is more of a Tomtom issue, but I noticed my Mazda has errors with Tomtom too. Whenever I am talking to Tomtom and I pull up to a stop light or slow the vehicle it cancels the voice recognition and I have to start over. I timed it once and it took me 45 min to find the destination I was looking for. I gave up and used my phone, which is illegal in Oregon when you're driving. Sometimes, if I am looking to meet friends at a restaurant and I say the name of the restaurant Tomtom can't find it, and the restaurants have been around for years. I don't like how when you say the name of a place it automatically directs you to whichever place it thinks you said, instead of giving you a list of what it may have heard. Also, with Garmin I was able to type in things like "albertson's" and it would give me a list of all the albertson's near and far. With Tomtom you have to find it in a long list of POI's which is dangerous while driving. There are so many issues with this thing I can't even list them all. For the money I paid for this car I expected more and better service from Mazda. If I could do it again, I would not have bought the integrated gps and I would put an after market Garmin in it. I am deciding if this would be worth it. Right now I am using my Garmin, mounted on the dash.

    T

  9. #9
    Registered Member stromdriver's Avatar

    Mazda CX-5 Touring w/bose-tech

    Join Date
    Mar 2012
    Location
    cny
    Posts
    578
    i suggest going to mazdas site and filing a complaint, then calling tomtom and complaining to them about the voice commands, i'm waiting for a call back from their level two support about it

  10. #10
    Registered Member

    CX5 2.2 diesel / Mazda mps

    Join Date
    Mar 2012
    Location
    UK
    Posts
    174
    Quote Originally Posted by stromdriver View Post
    i suggest going to mazdas site and filing a complaint, then calling tomtom and complaining to them about the voice commands, i'm waiting for a call back from their level two support about it
    You would think it would be easy for TT to do a software update to (A) Catagorise the POIs into manageable groups and (B) Stop the voice recognition from canceling when slowing up. Perhaps they will listen.

  11. #11
    Registered Member stromdriver's Avatar

    Mazda CX-5 Touring w/bose-tech

    Join Date
    Mar 2012
    Location
    cny
    Posts
    578
    Quote Originally Posted by prhac View Post
    You would think it would be easy for TT to do a software update to (A) Catagorise the POIs into manageable groups and (B) Stop the voice recognition from canceling when slowing up. Perhaps they will listen.
    i haven't experienced this voice command stopping when slowing, when i talk to the tier 2 guys i'll be sure to offer my litany of fixes

  12. #12
    Registered Member

    CX5 2.2 diesel / Mazda mps

    Join Date
    Mar 2012
    Location
    UK
    Posts
    174
    Quote Originally Posted by stromdriver View Post
    i haven't experienced this voice command stopping when slowing, when i talk to the tier 2 guys i'll be sure to offer my litany of fixes
    Just to clarify. I only suggested this after reading the previous post. I don't know how common the problem is. I haven't got my CX yet.

  13. #13
    Registered Member inodes's Avatar

    2012 Mazda CX-5 GT Diesel with Tech Pack

    Join Date
    Feb 2012
    Location
    Sydney, Australia
    Posts
    514
    Quote Originally Posted by prhac View Post
    Just to clarify. I only suggested this after reading the previous post. I don't know how common the problem is. I haven't got my CX yet.
    I believe the UK version will be far better than the issues we're experiencing abroad. We're lucky here in that TomTom has been very good to the Australian market. They've ensure every single one of their products has a lot of Australian voice input. They even had a national competition to get a perfect Australian voice to be inserted in all the products.

    The Mazda TomTom though was rushed to market.

    It's obvious that the development was lagging the vehicle, and the result has probably impacted all non European markets - including the US.

    The voice recognition in all TomTom products in Australia are programmed to understand and speak the Australian accent. This includes the iPhone. Their products are unbeatable, even by Australian GPS companies that you'd expect would do the Aussie accent well.

    Mazda.... No, we won't get the full voice implementation here for many, many months. The Voice in the current device is trained for the UK, and we can only get the UK voice for street signs. Heck, it even defaults to miles when it comes out of the factory.

    I suspect the problem all of the American forum members are having is related to the same issue.

    Folks.... TomTom is a European product. Europe comes first! The US and Australia will have to wait.
    It's a brand new device.

    Give it time!
    Sigs are visible only in your first post on a page. To change your thread display preferences, click here and enable 'Always Show Signature'.

  14. #14
    Registered Member CX-SV's Avatar
    Donated: $15

    2013 CX-5 GT AWD w/tech (Mar'12-Jul'14)

    Join Date
    Apr 2012
    Location
    northern CA
    Posts
    3,327
    In the US the technology package is a good value, I just use touch pad for Nav data entry.

  15. #15
    Registered Member inodes's Avatar

    2012 Mazda CX-5 GT Diesel with Tech Pack

    Join Date
    Feb 2012
    Location
    Sydney, Australia
    Posts
    514
    Quote Originally Posted by CX-SV View Post
    In the US the technology package is a good value, I just use touch pad for Nav data entry.
    And for that, it's a very simple solution. The entry is not convoluted at all.
    Sigs are visible only in your first post on a page. To change your thread display preferences, click here and enable 'Always Show Signature'.

Page 1 of 2 12 LastLast

Similar Threads

  1. Nav Voice Question
    By xraytedjim in forum CX-7 Audio & Electronics
    Replies: 5
    Last Post: 08-23-2009, 11:24 PM
  2. Nav Voice Recognition - How do you use it?
    By mogulman in forum CX-7 Audio & Electronics
    Replies: 2
    Last Post: 08-11-2007, 02:09 AM
  3. Voice Commands
    By ericvic in forum CX-9 Audio & Electronics
    Replies: 2
    Last Post: 07-18-2007, 03:31 AM
  4. Garbage Day!
    By Pretzellogic in forum Photos, Videos & Builds
    Replies: 22
    Last Post: 01-07-2006, 08:03 PM
  5. This is Garbage
    By dudeondacouch in forum Off Topic, Hobbies & Humor
    Replies: 4
    Last Post: 07-30-2004, 11:29 AM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •