I had six people in the car the day after the new shocks were installed, but two of them were children. The first set that blew, I had never had a heavy load in the car, only 4 adults on one or two occasions. The second set, I only had 5 adults in the car one time.
so I can't say I'm hauling heavy loads. I mean if the car can't carry 4 adults and two children like it's designed for without blowing shocks, then we have a problem.
I'm thinking there's something else wrong, like the shocks are at a wrong angle or misaligned, maybe some sort of defect in my car only that is causing premature failure.
EDIT:
Dealer called, installed two new shocks with no charge to me. They are baffled. They've never seen a car do this, and currently have no significant amount of 5s coming in with shock failure. They did research, checked out the new installation carefully to make sure there isn't something wrong, like the mounting points out of align.
I will say this, they are being extremely nice about this, and seem genuinely concerned. So much so, that they want to see the car back there in a month.
we'll see what happens.