How long is *too long* for warranty work?

Parkeway

Member

:

Mazdaspeed3

• Aug 19, 2008

• #1

The Dealership has had the MS3 going on two weeks now and I wondered what experience any of you guys have had with warranty work on this car.

I was told that I needed a new PCM after they failed to remedy a CEL P2004 and intermittent hesitation throughout the rev-range (30k miles). I have owned several new cars in the past, but never had one take this long to fix.

What's your experience? (If any)

 

D

dread

Member

• Aug 19, 2008

• #2

That shouldn't take that long. They are replacing your ecu, it should only take a day once they get it. It must be on back order.

 

I

iredremix

Member

:

MS3 Black Mica

• Aug 20, 2008

• #3

dealers are so bulls***. mine came with some kind of stain or chips on the whole left side of the car. i reported it once i picked it up, and they said they'd take care of it. i didn't have my mazda for 2 weeks and they wouldn't gimme a service car cuz i wasn't 21. ****** up, my dealers 30 miles away!!

 

M

mordant80

Member

:

2008.5 Mazdaspeed 3

• Aug 20, 2008

• #4

I dropped mine off Thursday, it's now Wednesday... so 6 days and counting for me.

 

Parkeway

Member

:

Mazdaspeed3

• Aug 20, 2008

• #5

Heard from the dealer today (day 10) and they asked if I could bring them the extra set of keys for the car as they needed them (again, the extra set) to program the PCM. Keep in mind they are over an HOURS drive for me, and they want me to drop the keys off before they proceed.

This is really starting to get comical! (But I ain't laughin)

 

M

MSP #167

Member

• Aug 20, 2008

• #6

Parkeway said:

Heard from the dealer today (day 10) and they asked if I could bring them the extra set of keys for the car as they needed them (again, the extra set) to program the PCM. Keep in mind they are over an HOURS drive for me, and they want me to drop the keys off before they proceed.

This is really starting to get comical! (But I ain't laughin)

Click to expand...

they need the keys when putting in a new pcm, if you don't the keys won't work.

 

I

iredremix

Member

:

MS3 Black Mica

• Aug 20, 2008

• #7

Parkeway said:

Heard from the dealer today (day 10) and they asked if I could bring them the extra set of keys for the car as they needed them (again, the extra set) to program the PCM. Keep in mind they are over an HOURS drive for me, and they want me to drop the keys off before they proceed.

This is really starting to get comical! (But I ain't laughin)

Click to expand...

that's bs bro. u should let em know that u have to drive that far just to do that. u shoulda made them pick it up! gas aint cheap

 

C

coololddude

Member

• Aug 21, 2008

• #8

if you see skeletons in the waiting room, you know that dealership is pretty SLOW!!

 

B

Buzzer777

Member

:

Mazda,CX-5, AWD,2015 Grand Touring, Meteor Gray Mica

• Oct 29, 2015

• #9

This could be a 1st...(a sad one)

coololddude said:

if you see skeletons in the waiting room, you know that dealership is pretty SLOW!!

Click to expand...

Better get a copy of the new KBB and check for recent depreciation!!! Wonder how long until the new models hit the floor!!! Could be one hell of a Class Action!(eekdance)

 

Last edited: Oct 29, 2015