MangoSpeedG
11-20-2003, 02:35 AM
Took in my MSP for oil change, realignment, and ECU flash. Here's my beef....
1) Dropped my car off at 11:30 am. I was told that car should be done around 4:30-5:00pm. At 5:30pm, I did not have a call. I went down there and arrived by 6:15pm (service dept. closes at 7pm), asked the cashier if my car is done. She stated it is but still needs to the complimentary wash. No problem. She was friendly about it, but didn't apologize. I got my car within a few minutes. I got the feeling if I didn't go down there, I might not have gotten my car back today.
2) When talking to the service rep about how my car was pulling to the right, he said they would check it out and also recommended a tire rotation. Since the pulling began with my last tire rotation, I gave the ok thinking it would help. When I got the car back, it drove straight for the most part on surface streets. However on the freeway, the car still pulls to the right but not as bad. I checked my service notes. They did a road test and found no pulling. I guess that's all the testing they did. They probably didn't go faster than 45-50 mph. To go any faster, they would have to gone on a freeway. No alignment adjustment was done after the rotation. The Service notes said to my car is at "Manufacturers Specifications". I'm definitley gonna call them back tomorrow. ***For those that have this pulling issue.....HAVE YOUR CARS TESTED ON ROADS AND FREEWAYS!!!*** 'Nuff said.
The good points....
The rep recommended that I change my air filter due to the fires. I forgot about the smoke and ashes the car was breathing in and I had them change that too. If any one has not changed their air filter since the fires, DO IT!
As far as the flash goes, I got a small sticker concerning the flash. they placed it on the drivers side, next to the car specs. I have really tested the car my self but driving home felt smoother.
On my service notes it says:
"Hesitation correction-checked out, duplicated concern, no codes present, reprogrammed PCM wit updated file QOAP4CO program 3ALU-12A-650-MC. Road tested vehicle. OK.
Ah I feel better. Sorry for the long thread. Don't forget, change your air filter so cali people and make sure your vehicle is tested on road and freeway speeds for the pulling. Peace out
1) Dropped my car off at 11:30 am. I was told that car should be done around 4:30-5:00pm. At 5:30pm, I did not have a call. I went down there and arrived by 6:15pm (service dept. closes at 7pm), asked the cashier if my car is done. She stated it is but still needs to the complimentary wash. No problem. She was friendly about it, but didn't apologize. I got my car within a few minutes. I got the feeling if I didn't go down there, I might not have gotten my car back today.
2) When talking to the service rep about how my car was pulling to the right, he said they would check it out and also recommended a tire rotation. Since the pulling began with my last tire rotation, I gave the ok thinking it would help. When I got the car back, it drove straight for the most part on surface streets. However on the freeway, the car still pulls to the right but not as bad. I checked my service notes. They did a road test and found no pulling. I guess that's all the testing they did. They probably didn't go faster than 45-50 mph. To go any faster, they would have to gone on a freeway. No alignment adjustment was done after the rotation. The Service notes said to my car is at "Manufacturers Specifications". I'm definitley gonna call them back tomorrow. ***For those that have this pulling issue.....HAVE YOUR CARS TESTED ON ROADS AND FREEWAYS!!!*** 'Nuff said.
The good points....
The rep recommended that I change my air filter due to the fires. I forgot about the smoke and ashes the car was breathing in and I had them change that too. If any one has not changed their air filter since the fires, DO IT!
As far as the flash goes, I got a small sticker concerning the flash. they placed it on the drivers side, next to the car specs. I have really tested the car my self but driving home felt smoother.
On my service notes it says:
"Hesitation correction-checked out, duplicated concern, no codes present, reprogrammed PCM wit updated file QOAP4CO program 3ALU-12A-650-MC. Road tested vehicle. OK.
Ah I feel better. Sorry for the long thread. Don't forget, change your air filter so cali people and make sure your vehicle is tested on road and freeway speeds for the pulling. Peace out