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boostisgood
06-27-2003, 09:56 AM
Mods Sticky this until next Wedsnesday.

Here it is people. Just copy, and paste this with your NAME, CITY AND STATE, AND DEALER PRUCHASED FROM, as I have. I will email this on Wedsnesday, July 2nd to the Email adresses that Rodslinger has provided. I am open to any changes to this letter, if it is warranted. :D remember ONLY if you are an owner of a MSP and ONLY if you have the Hesitation/stumble issue, post here. If you dont, please, with all due respect, dont post in this thread. :D


To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem while the car is in boost in 2nd gear and up. While at partial throttle, the car will hesitate/stumble, complicating passing and merging as well as other unreliable driving issues. It has also been found by many that this problem is related to an overly rich fuel mixture which occurs before the ECU goes to open loop operation.

This is an issue that we feel Mazda needs to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé are enthusiasts of performance cars. We notice the little things like this issue. It is very disheartening that this vehicle was released to the public with this issue unresolved. This $20,000 vehicle should not have been released with such an obvious drivability issue, especially since the targeted purchaser was the sport-driving enthusiast. This chracteristic has also been noted and remarked upon in several automotive magazine comparison tests, including a test in Car and Driver where the MS Protege was compared to the Ford SVT Focus, Nissan Sentra SE-R and Dodge SRT-4.

The majority of the owners who have experienced this issue have made it aware to their respective service departments. Some departments have been helpful -- they noticed the problem and made Mazda N.A. aware, while others have not been at all helpful. Some common service department responses have included: “Are you using 87 octane gas?”, “It’s a characteristic of the Mazdaspeed” and “Its called turbo lag”. The latter suggestion is certianly not the cause, as the problem is present AFTER full boost has been reached.

As the owners of the affected cars, we are asking you to please address this issue and work to fix it in a timely fashion. As Mazda owners and fans, we hope that by making you aware of this problem a solution can be discovered. Further, we do not want to see Mazda’s reputation tarnished by the delivery and subsequent refusal to fix what some are calling a "substandard product". We fear that, if unresolved, this issue may damage the success of future Mazdaspeed products.

Thanks you for your time,

Craig Romanovich-Pittsburgh Pa-Smail Mazda
Susan Wolfe-Powell Chesterfield VA Whitten Bros. Mazda
Jordan Sawalqah-Phoenix, Arizona- Bell Road Mazda
Dan Stefanik; Burlington, CT - Modern Mazda
Jeremy Kitlas-Thomaston CT-Modern Mazda
Aaron Ortiz, Houston, TX: Munday Mazda
Christopher E. Mortlock; Las Vegas, NV. - Courtesy Mazda
Evan Sutton-Clarksville, TN- Mazda of Clarksville
Taylor Rosenfeld, Cincinnati, Ohio, kings mazda
Gary J. Taylor-Warrenville, IL- Pugi Mazda of Downers Grove
Jason M. Silvers-Waldorf, MD-John Koons Mazda
Stephanie Comfort-Thousand Oaks, CA- Mazda of Thousand Oaks
Sonny Gibson, Newport Beach, Ca , Irvine Mazda
Michael McMillan-Ajax, Ontario, Canada-Ajax Mazda
Benjamin Tuominen - Davenport, Iowa - LuJack Autoplaza
Jean-Francois Alix - Montreal, Quebec, Canada - Duval Mazda
John Recchiuti - Cincinnati, OH - Kings Mazda
Courtney V. Bearse - Lexington, KY - Paul Miller Mazda
David Allard - Sherbrooke, Québec , Canada - Mazda de Sherbrooke
Dominic Pugliese, Moorestown, NJ- Nucar Mazda
George McCullough-Owings Mills, MD-Schaefer & Strohminger Mazda
Jeremy Smith-St. Louis, Mo-Bommarito Mazda
Shawn Armstrong - Houston, TX - Jeff Haas Mazda
Peter Zettl - Escondido, CA - John Hine Mazda
Jamie Strickland - Woodbridge, ON - Ontario Mazda
Leon Dixon Crystal Mazda, Union, NJ
Erik Kneer - San Carlos, California - Almaden Mazda/Kia
Arlan Tarquinio - Fairfax, VA - Browns Fairfax Mazda
Michael Courson--San Antonio, Tx.--Roger Beasly Mazda, Austin,Tx.
Randy Zhu; San Diego, CA; Westcott Mazda
Michael G. McFarland - Bremerton, Wa. - University Mazda (Seattle)
Patrick Bradley-Campeau - Montréal, Québec, Canada - Gareau Mazda
Jason Roof, Cambridge, MA - Wellesely Mazda
Michael lee - Burbank,CA - Thousand Oaks Mazda
Jacob G. Giesbrecht, London Ontario Canada- Probart Mazda.
Chris DeCarli - Woodstock CT - Modern Mazda(Thomaston, CT)
Rob Clunes - Edmonton Alberta Canada - Jarman Mazda
Gregg John, Toronto, On, Canada Dufferin Mazda
Alex Garcia - Stockton, CA - Stockton Mazda
Anthony Michael Celia-Waldorf, MD- Koons Mazda
Mike Sewerniuk - Toronto, Ontario, Canada- Erin Mills Mazda
Dan Wallace - Cincinnati, OH- Kings Mazda
Shane Metzger, Atlanta GA, Jim Ellis Mazda
Casey Coenen \ Wisconsin Rapids, WI \ Morrie's Chippewa Valley Mazda
Pavan Reddy, Saratoga CA, Menlo Mazda
Joseph Paetzel - Eden Prairie, MN - Morries Mazda
Chris Grannis, Columbia, South Carolina, Harrellson Mazda
Jordan Sawalqah- Phoenix, AZ- Bell Mazda
Jim Pijloo, Orange California Irvine Mazda
Cory Bloom Longwood, FL Corey Fairbanks Mazda
Victor Starostenko, Los Angeles, CA Galpin Mazda
Nick Gregory, Luling, Louisiana... Don Ducote Mazda
Daniel Jomarron- Pearland, Tx--Mazda of Clear Lake
James Phillips- Canton Oh-Mazda of wooster
Tim Furrer,Mount Prospect,IL -- Liberty Auto City, Libertyville,IL.
Ian Torres- Toms River, NJ -Open Road Mazda
Victor Chong - Richmond Hill, Ontario, Canada -- Avante Mazda Richmond Hill
Jason Yeh--Austin, Tx.--Roger Beasly Mazda, Austin,Tx.
Alan Ruanto - Nashville, TN - Nelson Mazda
Matt King - Santa Maria, CA - Santa Maria Mazda
Eric/Stan Matcek, New Caney Texas, Kingwood Mazda
Matt Mendiola - San Diego, California - Cush Mazda Escondido
Shane Thompson, Kalamazoo, MI - Orrin B Hayes Mazda
C. Higgins; Austin, TX; Roger Beasley Mazda
S. Scott-Quekett; University Mazda,WA
Geoffrey Paul Biggers Mazda Elgin, IL
John Bomgardner - Baltimore, MD-Schaefer & Strohminger Mazda
Rob Schmidt; Plover WI, -Don Miller Mazda, Madison Wi
Michael Chapnic: Boca Raton, FL - Delray Mazda
William Dalton - Memphis, TN - Covington Pike Mazda
Michael Casavant - Greer SC - John Finger Mazda




Thanks to Mike for proofreading, and suggesting the add ins about the Magazines noticing the hesitation. :D

Fëakhelek
06-27-2003, 10:47 AM
". . .other steps, then sending this letter. . ."

Typo, 'then' should be spelled 'than'.

122 Vega
06-27-2003, 11:11 AM
Can we say Blacklisted?

Britt

servoeyes
06-27-2003, 11:12 AM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: “Are you using 87 octane gas?” “It’s a characteristic of the Mazdaspeed” (this is my favorite, as being a “performance car” it should not have that characteristic), to “oh, its called turbo lag”. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any steps further than sending you thi letter, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this “enthusiast” based car, do not want to see Mazda’s reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Thanks you for your time,
Dan Stefanik; Burlington, CT - Modern Mazda

JeRNuT
06-27-2003, 11:16 AM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: “Are you using 87 octane gas?” “It’s a characteristic of the Mazdaspeed” (this is my favorite, as being a “performance car” it should not have that characteristic), to “oh, its called turbo lag”. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any other steps, than sending this letter to you, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this “enthusiast” based car, do not want to see Mazda’s reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Thanks you for your time,
Jeremy Kitlas-Thomaston CT-Modern Mazda

Aaron
06-27-2003, 11:19 AM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: “Are you using 87 octane gas?” “It’s a characteristic of the Mazdaspeed” (this is my favorite, as being a “performance car” it should not have that characteristic), to “oh, its called turbo lag”. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any other steps, than sending this letter to you, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this “enthusiast” based car, do not want to see Mazda’s reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Thanks you for your time,

Aaron Ortiz, Houston, TX: Munday Mazda

z00mer
06-27-2003, 11:20 AM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: “Are you using 87 octane gas?” “It’s a characteristic of the Mazdaspeed” (this is my favorite, as being a “performance car” it should not have that characteristic), to “oh, its called turbo lag”. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any steps further than sending you thi letter, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this “enthusiast” based car, do not want to see Mazda’s reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Thanks you for your time,
Christopher E. Mortlock; Las Vegas, NV. - Courtesy Mazda

suttonschinook
06-27-2003, 11:24 AM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: “Are you using 87 octane gas?” “It’s a characteristic of the Mazdaspeed” (this is my favorite, as being a “performance car” it should not have that characteristic), to “oh, its called turbo lag”. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any other steps, than sending this letter to you, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this “enthusiast” based car, do not want to see Mazda’s reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Thanks you for your time,
Evan Sutton-Clarksville, TN- Mazda of Clarksville

taylorrosenfeld
06-27-2003, 11:26 AM
Taylor Rosenfeld, Cincinnati, Ohio, kings mazda

MazdaspeedZOOM
06-27-2003, 11:32 AM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: “Are you using 87 octane gas?” “It’s a characteristic of the Mazdaspeed” (this is my favorite, as being a “performance car” it should not have that characteristic), to “oh, its called turbo lag”. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any other steps, than sending this letter to you, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this “enthusiast” based car, do not want to see Mazda’s reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Thanks you for your time,
Gary J. Taylor-Warrenville, IL- Pugi Mazda of Downers Grove

JMS'sMSP
06-27-2003, 11:36 AM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: “Are you using 87 octane gas?” “It’s a characteristic of the Mazdaspeed” (this is my favorite, as being a “performance car” it should not have that characteristic), to “oh, its called turbo lag”. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any other steps, than sending this letter to you, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this “enthusiast” based car, do not want to see Mazda’s reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Thanks you for your time,
Jason M. Silvers-Waldorf, MD-John Koons Mazda

SpicyMSP
06-27-2003, 11:37 AM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: “Are you using 87 octane gas?” “It’s a characteristic of the Mazdaspeed” (this is my favorite, as being a “performance car” it should not have that characteristic), to “oh, its called turbo lag”. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any other steps, than sending this letter to you, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this “enthusiast” based car, do not want to see Mazda’s reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Thanks you for your time,
Stephanie Comfort-Thousand Oaks, CA- Mazda of Thousand Oaks

Cirielle
06-27-2003, 11:44 AM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: “Are you using 87 octane gas?” “It’s a characteristic of the Mazdaspeed” (this is my favorite, as being a “performance car” it should not have that characteristic), to “oh, its called turbo lag”. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any other steps, than sending this letter to you, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this “enthusiast” based car, do not want to see Mazda’s reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Thanks you for your time,
Susan Wolfe-Powell
Chesterfield VA
Whitten Bros. Mazda

Spicy1390
06-27-2003, 11:45 AM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: “Are you using 87 octane gas?” “It’s a characteristic of the Mazdaspeed” (this is my favorite, as being a “performance car” it should not have that characteristic), to “oh, its called turbo lag”. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any other steps, than sending this letter to you, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this “enthusiast” based car, do not want to see Mazda’s reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.


Thanks for you time,
Sonny Gibson, Newport Beach, Ca , Irvine Mazda

chillinmcmillan
06-27-2003, 11:45 AM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: “Are you using 87 octane gas?” “It’s a characteristic of the Mazdaspeed” (this is my favorite, as being a “performance car” it should not have that characteristic), to “oh, its called turbo lag”. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any other steps, than sending this letter to you, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this “enthusiast” based car, do not want to see Mazda’s reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Thanks you for your time,
Michael McMillan-Ajax, Ontario, Canada-Ajax Mazda

Kenetix
06-27-2003, 11:52 AM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: “Are you using 87 octane gas?” “It’s a characteristic of the Mazdaspeed” (this is my favorite, as being a “performance car” it should not have that characteristic), to “oh, its called turbo lag”. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any other steps, than sending this letter to you, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this “enthusiast” based car, do not want to see Mazda’s reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Thanks you for your time,
Benjamin Tuominen - Davenport, Iowa - LuJack Autoplaza

boostisgood
06-27-2003, 11:53 AM
Better yet, jut put your name location, and where you bought your MSP in a reply ehre, and Ill copy and paste it to the orgional post. :D

Makes it the easiest way around. :D

fouteur
06-27-2003, 12:02 PM
Jean-Francois Alix - Montreal, Quebec, Canada - Duval Mazda

LiLiTaLy
06-27-2003, 12:06 PM
John Recchiuti - Cincinnati, OH - Kings Mazda

laptopheaven
06-27-2003, 12:10 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: “Are you using 87 octane gas?” “It’s a characteristic of the Mazdaspeed” (this is my favorite, as being a “performance car” it should not have that characteristic), to “oh, its called turbo lag”. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any other steps, than sending this letter to you, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this “enthusiast” based car, do not want to see Mazda’s reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Thanks you for your time,
Courtney V. Bearse - Lexington, KY - Paul Miller Mazda

David MPS
06-27-2003, 12:12 PM
David Allard - Sherbrooke, Québec , Canada - Mazda de Sherbrooke

STLBLKMSP
06-27-2003, 12:16 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: “Are you using 87 octane gas?” “It’s a characteristic of the Mazdaspeed” (this is my favorite, as being a “performance car” it should not have that characteristic), to “oh, its called turbo lag”. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any other steps, than sending this letter to you, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this “enthusiast” based car, do not want to see Mazda’s reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Thanks you for your time,
Jeremy Smith-St. Louis, Mo-Bommarito Mazda

Chojin
06-27-2003, 12:22 PM
Shawn Armstrong - Houston, TX - Jeff Haas Mazda

Notorious
06-27-2003, 12:27 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: “Are you using 87 octane gas?” “It’s a characteristic of the Mazdaspeed” (this is my favorite, as being a “performance car” it should not have that characteristic), to “oh, its called turbo lag”. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any other steps, than sending this letter to you, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this “enthusiast” based car, do not want to see Mazda’s reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Thanks you for your time,
Peter Zettl - Escondido, CA - John Hine Mazda

tekkie
06-27-2003, 12:58 PM
Jamie Strickland - Woodbridge, ON - Ontario Mazda

ping
06-27-2003, 01:10 PM
Leon Dixon Crystal Mazda, Union, NJ

Maestrokneer
06-27-2003, 01:15 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: “Are you using 87 octane gas?” “It’s a characteristic of the Mazdaspeed” (this is my favorite, as being a “performance car” it should not have that characteristic), to “oh, its called turbo lag”. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any other steps, than sending this letter to you, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this “enthusiast” based car, do not want to see Mazda’s reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Thanks you for your time,

Erik Kneer - San Carlos, California - Almaden Mazda/Kia

funnylittlman
06-27-2003, 01:15 PM
Arlan Tarquinio - Fairfax, VA - Browns Fairfax Mazda

Tex
06-27-2003, 01:52 PM
Michael Courson--San Antonio, Tx.--Roger Beasly Mazda, Austin,Tx.

chinkysuavo
06-27-2003, 01:56 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: “Are you using 87 octane gas?” “It’s a characteristic of the Mazdaspeed” (this is my favorite, as being a “performance car” it should not have that characteristic), to “oh, its called turbo lag”. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any steps further than sending you this letter, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this “enthusiast” based car, do not want to see Mazda’s reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Thanks you for your time,
Randy Zhu; San Diego, CA; Westcott Mazda

BremertonMSP
06-27-2003, 02:07 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: “Are you using 87 octane gas?” “It’s a characteristic of the Mazdaspeed” (this is my favorite, as being a “performance car” it should not have that characteristic), to “oh, its called turbo lag”. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any steps further than sending you this letter, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this “enthusiast” based car, do not want to see Mazda’s reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Thanks you for your time,

Michael G. McFarland - Bremerton, Wa. - University Mazda (Seattle)

Wild_MSP
06-27-2003, 02:25 PM
Patrick Bradley-Campeau - Montréal, Québec, Canada - Gareau Mazda

jroof
06-27-2003, 02:47 PM
Jason Roof, Cambridge, MA - Wellesely Mazda

Cheers, boostisgood, good job.

mikeeeee
06-27-2003, 03:07 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem while the car is in boost in 2nd gear and up. While at partial throttle, the car will hesitate/stumble, complicating passing and merging as well as other unreliable driving issues. It has also been found by many that this problem is related to an overly rich fuel mixture which occurs before the ECU goes to open loop operation.

This is an issue that we feel Mazda needs to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé are enthusiasts of performance cars. We notice the little things like this issue. It is very disheartening that this vehicle was released to the public with this issue unresolved. This $20,000 vehicle should not have been released with such an obvious drivability issue, especially since the targeted purchaser was the sport-driving enthusiast. This chracteristic has also been noted and remarked upon in several automotive magazine comparison tests, including a test in Car and Driver where the MS Protege was compared to the Ford SVT Focus, Nissan Sentra SE-R and Dodge SRT-4.

The majority of the owners who have experienced this issue have made it aware to their respective service departments. Some departments have been helpful -- they noticed the problem and made Mazda N.A. aware, while others have not been at all helpful. Some common service department responses have included: “Are you using 87 octane gas?”, “It’s a characteristic of the Mazdaspeed” and “Its called turbo lag”. The latter suggestion is certianly not the cause, as the problem is present AFTER full boost has been reached.

As the owners of the affected cars, we are asking you to please address this issue and work to fix it in a timely fashion. As Mazda owners and fans, we hope that by making you aware of this problem a solution can be discovered. Further, we do not want to see Mazda’s reputation tarnished by the delivery and subsequent refusal to fix what some are calling a "substandard product". We fear that, if unresolved, this issue may damage the success of future Mazdaspeed products.

Thanks you for your time,

Craig Romanovich-Pittsburgh Pa-Smail Mazda
Michael lee - Burbank,CA - Thousand Oaks Mazda

Geezer000
06-27-2003, 03:10 PM
Mods Sticky this until next Wedsnesday.

Here it is people. Just copy, and paste this with your NAME, CITY AND STATE, AND DEALER PRUCHASED FROM, as I have. I will email this on Wedsnesday, July 2nd to the Email adresses that Rodslinger has provided. I am open to any changes to this letter, if it is warranted. remember ONLY if you are an owner of a MSP and ONLY if you have the Hesitation/stumble issue, post here. If you dont, please, with all due respect, dont post in this thread.


To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem while the car is in boost in 2nd gear and up. While at partial throttle, the car will hesitate/stumble, complicating passing and merging as well as other unreliable driving issues. It has also been found by many that this problem is related to an overly rich fuel mixture which occurs before the ECU goes to open loop operation.

This is an issue that we feel Mazda needs to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé are enthusiasts of performance cars. We notice the little things like this issue. It is very disheartening that this vehicle was released to the public with this issue unresolved. This $20,000 vehicle should not have been released with such an obvious drivability issue, especially since the targeted purchaser was the sport-driving enthusiast. This chracteristic has also been noted and remarked upon in several automotive magazine comparison tests, including a test in Car and Driver where the MS Protege was compared to the Ford SVT Focus, Nissan Sentra SE-R and Dodge SRT-4.

The majority of the owners who have experienced this issue have made it aware to their respective service departments. Some departments have been helpful -- they noticed the problem and made Mazda N.A. aware, while others have not been at all helpful. Some common service department responses have included: “Are you using 87 octane gas?”, “It’s a characteristic of the Mazdaspeed” and “Its called turbo lag”. The latter suggestion is certianly not the cause, as the problem is present AFTER full boost has been reached.

As the owners of the affected cars, we are asking you to please address this issue and work to fix it in a timely fashion. As Mazda owners and fans, we hope that by making you aware of this problem a solution can be discovered. Further, we do not want to see Mazda’s reputation tarnished by the delivery and subsequent refusal to fix what some are calling a "substandard product". We fear that, if unresolved, this issue may damage the success of future Mazdaspeed products.

Thanks you for your time,

Craig Romanovich-Pittsburgh Pa-Smail Mazda
Susan Wolfe-Powell Chesterfield VA Whitten Bros. Mazda
Jordan Sawalqah-Phoenix, Arizona- Bell Road Mazda
Dan Stefanik; Burlington, CT - Modern Mazda
Jeremy Kitlas-Thomaston CT-Modern Mazda
Aaron Ortiz, Houston, TX: Munday Mazda
Christopher E. Mortlock; Las Vegas, NV. - Courtesy Mazda
Evan Sutton-Clarksville, TN- Mazda of Clarksville
Taylor Rosenfeld, Cincinnati, Ohio, kings mazda
Gary J. Taylor-Warrenville, IL- Pugi Mazda of Downers Grove
Jason M. Silvers-Waldorf, MD-John Koons Mazda
Stephanie Comfort-Thousand Oaks, CA- Mazda of Thousand Oaks
Sonny Gibson, Newport Beach, Ca , Irvine Mazda
Michael McMillan-Ajax, Ontario, Canada-Ajax Mazda
Benjamin Tuominen - Davenport, Iowa - LuJack Autoplaza
Jean-Francois Alix - Montreal, Quebec, Canada - Duval Mazda
John Recchiuti - Cincinnati, OH - Kings Mazda
Courtney V. Bearse - Lexington, KY - Paul Miller Mazda
David Allard - Sherbrooke, Québec , Canada - Mazda de Sherbrooke
Dominic Pugliese, Moorestown, NJ- Nucar Mazda
George McCullough-Owings Mills, MD-Schaefer & Strohminger Mazda
Jeremy Smith-St. Louis, Mo-Bommarito Mazda
Shawn Armstrong - Houston, TX - Jeff Haas Mazda
Peter Zettl - Escondido, CA - John Hine Mazda
Jamie Strickland - Woodbridge, ON - Ontario Mazda
Leon Dixon Crystal Mazda, Union, NJ
Erik Kneer - San Carlos, California - Almaden Mazda/Kia
Arlan Tarquinio - Fairfax, VA - Browns Fairfax Mazda
Michael Courson--San Antonio, Tx.--Roger Beasly Mazda, Austin,Tx.
Randy Zhu; San Diego, CA; Westcott Mazda
Michael G. McFarland - Bremerton, Wa. - University Mazda (Seattle)
Patrick Bradley-Campeau - Montréal, Québec, Canada - Gareau Mazda
Jason Roof, Cambridge, MA - Wellesely Mazda
Jacob G. Giesbrecht, London Ontario Canada- Probart Mazda.

slug420
06-27-2003, 03:28 PM
Chris DeCarli - Woodstock CT - Modern Mazda(Thomaston, CT)

Mazdaspeed Boy
06-27-2003, 03:29 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: “Are you using 87 octane gas?” “It’s a characteristic of the Mazdaspeed” (this is my favorite, as being a “performance car” it should not have that characteristic), to “oh, its called turbo lag”. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any steps further than sending you thi letter, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this “enthusiast” based car, do not want to see Mazda’s reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Rob Clunes - Edmonton Alberta Canada - Jarman Mazda

fullmetaljacket
06-27-2003, 03:29 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: “Are you using 87 octane gas?” “It’s a characteristic of the Mazdaspeed” (this is my favorite, as being a “performance car” it should not have that characteristic), to “oh, its called turbo lag”. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any other steps, than sending this letter to you, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this “enthusiast” based car, do not want to see Mazda’s reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Thanks you for your time,

Gregg John, Toronto, On, Canada
Dufferin Mazda

slug420
06-27-2003, 03:29 PM
are you sending this to some higher-ups at Mazda who might care/be able to do something about this?

I would hate for all this effort to not make it past level 1 customer service.

2K3 MSP
06-27-2003, 03:36 PM
Alex Garcia - Stockton, CA - Stockton Mazda

italianman
06-27-2003, 04:05 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem while the car is in boost in 2nd gear and up. While at partial throttle, the car will hesitate/stumble, complicating passing and merging as well as other unreliable driving issues. It has also been found by many that this problem is related to an overly rich fuel mixture which occurs before the ECU goes to open loop operation.

This is an issue that we feel Mazda needs to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé are enthusiasts of performance cars. We notice the little things like this issue. It is very disheartening that this vehicle was released to the public with this issue unresolved. This $20,000 vehicle should not have been released with such an obvious drivability issue, especially since the targeted purchaser was the sport-driving enthusiast. This chracteristic has also been noted and remarked upon in several automotive magazine comparison tests, including a test in Car and Driver where the MS Protege was compared to the Ford SVT Focus, Nissan Sentra SE-R and Dodge SRT-4.

The majority of the owners who have experienced this issue have made it aware to their respective service departments. Some departments have been helpful -- they noticed the problem and made Mazda N.A. aware, while others have not been at all helpful. Some common service department responses have included: “Are you using 87 octane gas?”, “It’s a characteristic of the Mazdaspeed” and “Its called turbo lag”. The latter suggestion is certianly not the cause, as the problem is present AFTER full boost has been reached.

As the owners of the affected cars, we are asking you to please address this issue and work to fix it in a timely fashion. As Mazda owners and fans, we hope that by making you aware of this problem a solution can be discovered. Further, we do not want to see Mazda’s reputation tarnished by the delivery and subsequent refusal to fix what some are calling a "substandard product". We fear that, if unresolved, this issue may damage the success of future Mazdaspeed products.

Thanks you for your time,

Anthony Michael Celia-Waldorf, MD- Koons Mazda

Swerny
06-27-2003, 04:13 PM
Mike Sewerniuk - Toronto, Ontario, Canada- Erin Mills Mazda

nattyboy513
06-27-2003, 04:25 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem while the car is in boost in 2nd gear and up. While at partial throttle, the car will hesitate/stumble, complicating passing and merging as well as other unreliable driving issues. It has also been found by many that this problem is related to an overly rich fuel mixture which occurs before the ECU goes to open loop operation.

This is an issue that we feel Mazda needs to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé are enthusiasts of performance cars. We notice the little things like this issue. It is very disheartening that this vehicle was released to the public with this issue unresolved. This $20,000 vehicle should not have been released with such an obvious drivability issue, especially since the targeted purchaser was the sport-driving enthusiast. This chracteristic has also been noted and remarked upon in several automotive magazine comparison tests, including a test in Car and Driver where the MS Protege was compared to the Ford SVT Focus, Nissan Sentra SE-R and Dodge SRT-4.

The majority of the owners who have experienced this issue have made it aware to their respective service departments. Some departments have been helpful -- they noticed the problem and made Mazda N.A. aware, while others have not been at all helpful. Some common service department responses have included: “Are you using 87 octane gas?”, “It’s a characteristic of the Mazdaspeed” and “Its called turbo lag”. The latter suggestion is certianly not the cause, as the problem is present AFTER full boost has been reached.

As the owners of the affected cars, we are asking you to please address this issue and work to fix it in a timely fashion. As Mazda owners and fans, we hope that by making you aware of this problem a solution can be discovered. Further, we do not want to see Mazda’s reputation tarnished by the delivery and subsequent refusal to fix what some are calling a "substandard product". We fear that, if unresolved, this issue may damage the success of future Mazdaspeed products.

Thanks you for your time,

Dan Wallace - Cincinnati, OH- Kings Mazda

OutDriveU
06-27-2003, 04:27 PM
Shane Metzger, Atlanta GA, Jim Ellis Mazda

girth
06-27-2003, 04:32 PM
Superb job Boost. I'd probably ditch this line though:
We notice the little things like this issue.
It just kind of sounds snobby and on top of that, it's NOT a "little" issue!

girth
06-27-2003, 04:34 PM
Oh, forgot my info:

Casey Coenen \ Wisconsin Rapids, WI \ Morrie's Chippewa Valley Mazda

boostisgood
06-27-2003, 04:35 PM
Slug- I would not waste my time on sending this to a low level CSR. I have a few email addrs for some big wigs at Mazda NA this is going to.

Girth-It IS snobby, because it is the truth. Honesty is the best policy when dealing with a company that JUST wants to make a buck, and needs to realize that it is US, the current owners< that can have a BIG impact on ANY future sales of the MSP. :D

jonnydoe48
06-27-2003, 05:02 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem while the car is in boost in 2nd gear and up. While at partial throttle, the car will hesitate/stumble, complicating passing and merging as well as other unreliable driving issues. It has also been found by many that this problem is related to an overly rich fuel mixture which occurs before the ECU goes to open loop operation.

This is an issue that we feel Mazda needs to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé are enthusiasts of performance cars. We notice the little things like this issue. It is very disheartening that this vehicle was released to the public with this issue unresolved. This $20,000 vehicle should not have been released with such an obvious drivability issue, especially since the targeted purchaser was the sport-driving enthusiast. This chracteristic has also been noted and remarked upon in several automotive magazine comparison tests, including a test in Car and Driver where the MS Protege was compared to the Ford SVT Focus, Nissan Sentra SE-R and Dodge SRT-4.

The majority of the owners who have experienced this issue have made it aware to their respective service departments. Some departments have been helpful -- they noticed the problem and made Mazda N.A. aware, while others have not been at all helpful. Some common service department responses have included: “Are you using 87 octane gas?”, “It’s a characteristic of the Mazdaspeed” and “Its called turbo lag”. The latter suggestion is certianly not the cause, as the problem is present AFTER full boost has been reached.

As the owners of the affected cars, we are asking you to please address this issue and work to fix it in a timely fashion. As Mazda owners and fans, we hope that by making you aware of this problem a solution can be discovered. Further, we do not want to see Mazda’s reputation tarnished by the delivery and subsequent refusal to fix what some are calling a "substandard product". We fear that, if unresolved, this issue may damage the success of future Mazdaspeed products.

Thanks you for your time,
Pavan Reddy, Saratoga CA, Menlo Mazda

Delivery_Guy
06-27-2003, 05:10 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem while the car is in boost in 2nd gear and up. While at partial throttle, the car will hesitate/stumble, complicating passing and merging as well as other unreliable driving issues. It has also been found by many that this problem is related to an overly rich fuel mixture which occurs before the ECU goes to open loop operation.

This is an issue that we feel Mazda needs to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé are enthusiasts of performance cars. We notice the little things like this issue. It is very disheartening that this vehicle was released to the public with this issue unresolved. This $20,000 vehicle should not have been released with such an obvious drivability issue, especially since the targeted purchaser was the sport-driving enthusiast. This chracteristic has also been noted and remarked upon in several automotive magazine comparison tests, including a test in Car and Driver where the MS Protege was compared to the Ford SVT Focus, Nissan Sentra SE-R and Dodge SRT-4.

The majority of the owners who have experienced this issue have made it aware to their respective service departments. Some departments have been helpful -- they noticed the problem and made Mazda N.A. aware, while others have not been at all helpful. Some common service department responses have included: “Are you using 87 octane gas?”, “It’s a characteristic of the Mazdaspeed” and “Its called turbo lag”. The latter suggestion is certianly not the cause, as the problem is present AFTER full boost has been reached.

As the owners of the affected cars, we are asking you to please address this issue and work to fix it in a timely fashion. As Mazda owners and fans, we hope that by making you aware of this problem a solution can be discovered. Further, we do not want to see Mazda’s reputation tarnished by the delivery and subsequent refusal to fix what some are calling a "substandard product". We fear that, if unresolved, this issue may damage the success of future Mazdaspeed products.

Thanks you for your time,

Joseph Paetzel - Eden Prairie, MN - Morries Mazda

03SpeedLSD
06-27-2003, 05:12 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem while the car is in boost in 2nd gear and up. While at partial throttle, the car will hesitate/stumble, complicating passing and merging as well as other unreliable driving issues. It has also been found by many that this problem is related to an overly rich fuel mixture which occurs before the ECU goes to open loop operation.

This is an issue that we feel Mazda needs to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé are enthusiasts of performance cars. We notice the little things like this issue. It is very disheartening that this vehicle was released to the public with this issue unresolved. This $20,000 vehicle should not have been released with such an obvious drivability issue, especially since the targeted purchaser was the sport-driving enthusiast. This chracteristic has also been noted and remarked upon in several automotive magazine comparison tests, including a test in Car and Driver where the MS Protege was compared to the Ford SVT Focus, Nissan Sentra SE-R and Dodge SRT-4.

The majority of the owners who have experienced this issue have made it aware to their respective service departments. Some departments have been helpful -- they noticed the problem and made Mazda N.A. aware, while others have not been at all helpful. Some common service department responses have included: “Are you using 87 octane gas?”, “It’s a characteristic of the Mazdaspeed” and “Its called turbo lag”. The latter suggestion is certianly not the cause, as the problem is present AFTER full boost has been reached.

As the owners of the affected cars, we are asking you to please address this issue and work to fix it in a timely fashion. As Mazda owners and fans, we hope that by making you aware of this problem a solution can be discovered. Further, we do not want to see Mazda’s reputation tarnished by the delivery and subsequent refusal to fix what some are calling a "substandard product". We fear that, if unresolved, this issue may damage the success of future Mazdaspeed products.

Chris Grannis, Columbia, South Carolina, Harrellson Mazda

EVILSRT
06-27-2003, 05:52 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem while the car is in boost in 2nd gear and up. While at partial throttle, the car will hesitate/stumble, complicating passing and merging as well as other unreliable driving issues. It has also been found by many that this problem is related to an overly rich fuel mixture which occurs before the ECU goes to open loop operation.

This is an issue that we feel Mazda needs to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé are enthusiasts of performance cars. We notice the little things like this issue. It is very disheartening that this vehicle was released to the public with this issue unresolved. This $20,000 vehicle should not have been released with such an obvious drivability issue, especially since the targeted purchaser was the sport-driving enthusiast. This chracteristic has also been noted and remarked upon in several automotive magazine comparison tests, including a test in Car and Driver where the MS Protege was compared to the Ford SVT Focus, Nissan Sentra SE-R and Dodge SRT-4.

The majority of the owners who have experienced this issue have made it aware to their respective service departments. Some departments have been helpful -- they noticed the problem and made Mazda N.A. aware, while others have not been at all helpful. Some common service department responses have included: “Are you using 87 octane gas?”, “It’s a characteristic of the Mazdaspeed” and “Its called turbo lag”. The latter suggestion is certianly not the cause, as the problem is present AFTER full boost has been reached.

As the owners of the affected cars, we are asking you to please address this issue and work to fix it in a timely fashion. As Mazda owners and fans, we hope that by making you aware of this problem a solution can be discovered. Further, we do not want to see Mazda’s reputation tarnished by the delivery and subsequent refusal to fix what some are calling a "substandard product". We fear that, if unresolved, this issue may damage the success of future Mazdaspeed products.

Jordan Sawalqah- Phoenix, AZ- Bell Mazda

JPBlackMP5
06-27-2003, 06:02 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem while the car is in boost in 2nd gear and up. While at partial throttle, the car will hesitate/stumble, complicating passing and merging as well as other unreliable driving issues. It has also been found by many that this problem is related to an overly rich fuel mixture which occurs before the ECU goes to open loop operation.

This is an issue that we feel Mazda needs to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé are enthusiasts of performance cars. We notice the little things like this issue. It is very disheartening that this vehicle was released to the public with this issue unresolved. This $20,000 vehicle should not have been released with such an obvious drivability issue, especially since the targeted purchaser was the sport-driving enthusiast. This chracteristic has also been noted and remarked upon in several automotive magazine comparison tests, including a test in Car and Driver where the MS Protege was compared to the Ford SVT Focus, Nissan Sentra SE-R and Dodge SRT-4.

The majority of the owners who have experienced this issue have made it aware to their respective service departments. Some departments have been helpful -- they noticed the problem and made Mazda N.A. aware, while others have not been at all helpful. Some common service department responses have included: “Are you using 87 octane gas?”, “It’s a characteristic of the Mazdaspeed” and “Its called turbo lag”. The latter suggestion is certianly not the cause, as the problem is present AFTER full boost has been reached.

As the owners of the affected cars, we are asking you to please address this issue and work to fix it in a timely fashion. As Mazda owners and fans, we hope that by making you aware of this problem a solution can be discovered. Further, we do not want to see Mazda’s reputation tarnished by the delivery and subsequent refusal to fix what some are calling a "substandard product". We fear that, if unresolved, this issue may damage the success of future Mazdaspeed products.


Jim Pijloo, Orange California

Irvine Mazda

03Speed
06-27-2003, 07:15 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem while the car is in boost in 2nd gear and up. While at partial throttle, the car will hesitate/stumble, complicating passing and merging as well as other unreliable driving issues. It has also been found by many that this problem is related to an overly rich fuel mixture which occurs before the ECU goes to open loop operation.

This is an issue that we feel Mazda needs to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé are enthusiasts of performance cars. We notice the little things like this issue. It is very disheartening that this vehicle was released to the public with this issue unresolved. This $20,000 vehicle should not have been released with such an obvious drivability issue, especially since the targeted purchaser was the sport-driving enthusiast. This chracteristic has also been noted and remarked upon in several automotive magazine comparison tests, including a test in Car and Driver where the MS Protege was compared to the Ford SVT Focus, Nissan Sentra SE-R and Dodge SRT-4.

The majority of the owners who have experienced this issue have made it aware to their respective service departments. Some departments have been helpful -- they noticed the problem and made Mazda N.A. aware, while others have not been at all helpful. Some common service department responses have included: “Are you using 87 octane gas?”, “It’s a characteristic of the Mazdaspeed” and “Its called turbo lag”. The latter suggestion is certianly not the cause, as the problem is present AFTER full boost has been reached.

As the owners of the affected cars, we are asking you to please address this issue and work to fix it in a timely fashion. As Mazda owners and fans, we hope that by making you aware of this problem a solution can be discovered. Further, we do not want to see Mazda’s reputation tarnished by the delivery and subsequent refusal to fix what some are calling a "substandard product". We fear that, if unresolved, this issue may damage the success of future Mazdaspeed products.

Thanks you for your time,

Cory Bloom
Longwood, FL
Corey Fairbanks Mazda

Dr.Sound
06-27-2003, 07:18 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem while the car is in boost in 2nd gear and up. While at partial throttle, the car will hesitate/stumble, complicating passing and merging as well as other unreliable driving issues. It has also been found by many that this problem is related to an overly rich fuel mixture which occurs before the ECU goes to open loop operation.

This is an issue that we feel Mazda needs to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé are enthusiasts of performance cars. We notice the little things like this issue. It is very disheartening that this vehicle was released to the public with this issue unresolved. This $20,000 vehicle should not have been released with such an obvious drivability issue, especially since the targeted purchaser was the sport-driving enthusiast. This chracteristic has also been noted and remarked upon in several automotive magazine comparison tests, including a test in Car and Driver where the MS Protege was compared to the Ford SVT Focus, Nissan Sentra SE-R and Dodge SRT-4.

The majority of the owners who have experienced this issue have made it aware to their respective service departments. Some departments have been helpful -- they noticed the problem and made Mazda N.A. aware, while others have not been at all helpful. Some common service department responses have included: “Are you using 87 octane gas?”, “It’s a characteristic of the Mazdaspeed” and “Its called turbo lag”. The latter suggestion is certianly not the cause, as the problem is present AFTER full boost has been reached.

As the owners of the affected cars, we are asking you to please address this issue and work to fix it in a timely fashion. As Mazda owners and fans, we hope that by making you aware of this problem a solution can be discovered. Further, we do not want to see Mazda’s reputation tarnished by the delivery and subsequent refusal to fix what some are calling a "substandard product". We fear that, if unresolved, this issue may damage the success of future Mazdaspeed products.

Thanks you for your time,
Victor Starostenko,
Los Angeles, CA
Galpin Mazda.

LBHspeed
06-27-2003, 07:48 PM
Mods Sticky this until next Wedsnesday.

Here it is people. Just copy, and paste this with your NAME, CITY AND STATE, AND DEALER PRUCHASED FROM, as I have. I will email this on Wedsnesday, July 2nd to the Email adresses that Rodslinger has provided. I am open to any changes to this letter, if it is warranted. remember ONLY if you are an owner of a MSP and ONLY if you have the Hesitation/stumble issue, post here. If you dont, please, with all due respect, dont post in this thread.


To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem while the car is in boost in 2nd gear and up. While at partial throttle, the car will hesitate/stumble, complicating passing and merging as well as other unreliable driving issues. It has also been found by many that this problem is related to an overly rich fuel mixture which occurs before the ECU goes to open loop operation.

This is an issue that we feel Mazda needs to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé are enthusiasts of performance cars. We notice the little things like this issue. It is very disheartening that this vehicle was released to the public with this issue unresolved. This $20,000 vehicle should not have been released with such an obvious drivability issue, especially since the targeted purchaser was the sport-driving enthusiast. This chracteristic has also been noted and remarked upon in several automotive magazine comparison tests, including a test in Car and Driver where the MS Protege was compared to the Ford SVT Focus, Nissan Sentra SE-R and Dodge SRT-4.

The majority of the owners who have experienced this issue have made it aware to their respective service departments. Some departments have been helpful -- they noticed the problem and made Mazda N.A. aware, while others have not been at all helpful. Some common service department responses have included: “Are you using 87 octane gas?”, “It’s a characteristic of the Mazdaspeed” and “Its called turbo lag”. The latter suggestion is certianly not the cause, as the problem is present AFTER full boost has been reached.

As the owners of the affected cars, we are asking you to please address this issue and work to fix it in a timely fashion. As Mazda owners and fans, we hope that by making you aware of this problem a solution can be discovered. Further, we do not want to see Mazda’s reputation tarnished by the delivery and subsequent refusal to fix what some are calling a "substandard product". We fear that, if unresolved, this issue may damage the success of future Mazdaspeed products.

Thanks you for your time,

Craig Romanovich-Pittsburgh Pa-Smail Mazda
Susan Wolfe-Powell Chesterfield VA Whitten Bros. Mazda
Jordan Sawalqah-Phoenix, Arizona- Bell Road Mazda
Dan Stefanik; Burlington, CT - Modern Mazda
Jeremy Kitlas-Thomaston CT-Modern Mazda
Aaron Ortiz, Houston, TX: Munday Mazda
Christopher E. Mortlock; Las Vegas, NV. - Courtesy Mazda
Evan Sutton-Clarksville, TN- Mazda of Clarksville
Taylor Rosenfeld, Cincinnati, Ohio, kings mazda
Gary J. Taylor-Warrenville, IL- Pugi Mazda of Downers Grove
Jason M. Silvers-Waldorf, MD-John Koons Mazda
Stephanie Comfort-Thousand Oaks, CA- Mazda of Thousand Oaks
Sonny Gibson, Newport Beach, Ca , Irvine Mazda
Michael McMillan-Ajax, Ontario, Canada-Ajax Mazda
Benjamin Tuominen - Davenport, Iowa - LuJack Autoplaza
Jean-Francois Alix - Montreal, Quebec, Canada - Duval Mazda
John Recchiuti - Cincinnati, OH - Kings Mazda
Courtney V. Bearse - Lexington, KY - Paul Miller Mazda
David Allard - Sherbrooke, Québec , Canada - Mazda de Sherbrooke
Dominic Pugliese, Moorestown, NJ- Nucar Mazda
George McCullough-Owings Mills, MD-Schaefer & Strohminger Mazda
Jeremy Smith-St. Louis, Mo-Bommarito Mazda
Shawn Armstrong - Houston, TX - Jeff Haas Mazda
Peter Zettl - Escondido, CA - John Hine Mazda
Jamie Strickland - Woodbridge, ON - Ontario Mazda
Leon Dixon Crystal Mazda, Union, NJ
Erik Kneer - San Carlos, California - Almaden Mazda/Kia
Arlan Tarquinio - Fairfax, VA - Browns Fairfax Mazda
Michael Courson--San Antonio, Tx.--Roger Beasly Mazda, Austin,Tx.
Randy Zhu; San Diego, CA; Westcott Mazda
Michael G. McFarland - Bremerton, Wa. - University Mazda (Seattle)
Patrick Bradley-Campeau - Montréal, Québec, Canada - Gareau Mazda
Jason Roof, Cambridge, MA - Wellesely Mazda
Michael lee - Burbank,CA - Thousand Oaks Mazda
Jacob G. Giesbrecht, London Ontario Canada- Probart Mazda.
Chris DeCarli - Woodstock CT - Modern Mazda(Thomaston, CT)
Rob Clunes - Edmonton Alberta Canada - Jarman Mazda
Gregg John, Toronto, On, Canada Dufferin Mazda
Alex Garcia - Stockton, CA - Stockton Mazda
Anthony Michael Celia-Waldorf, MD- Koons Mazda
Mike Sewerniuk - Toronto, Ontario, Canada- Erin Mills Mazda
Dan Wallace - Cincinnati, OH- Kings Mazda
Shane Metzger, Atlanta GA, Jim Ellis Mazda
Casey Coenen \ Wisconsin Rapids, WI \ Morrie's Chippewa Valley Mazda
Pavan Reddy, Saratoga CA, Menlo Mazda
Joseph Paetzel - Eden Prairie, MN - Morries Mazda
Chris Grannis, Columbia, South Carolina, Harrellson Mazda
Jordan Sawalqah- Phoenix, AZ- Bell Mazda
Jim Pijloo, Orange California Irvine Mazda
Nick Gregory, Luling, Louisiana... Don Ducote Mazda

Thanks to Mike for proofreading, and suggesting the add ins about the Magazines noticing the hesitation.

ImANobody
06-27-2003, 09:01 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem while the car is in boost in 2nd gear and up. While at partial throttle, the car will hesitate/stumble, complicating passing and merging as well as other unreliable driving issues. It has also been found by many that this problem is related to an overly rich fuel mixture which occurs before the ECU goes to open loop operation.

This is an issue that we feel Mazda needs to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé are enthusiasts of performance cars. We notice the little things like this issue. It is very disheartening that this vehicle was released to the public with this issue unresolved. This $20,000 vehicle should not have been released with such an obvious drivability issue, especially since the targeted purchaser was the sport-driving enthusiast. This chracteristic has also been noted and remarked upon in several automotive magazine comparison tests, including a test in Car and Driver where the MS Protege was compared to the Ford SVT Focus, Nissan Sentra SE-R and Dodge SRT-4.

The majority of the owners who have experienced this issue have made it aware to their respective service departments. Some departments have been helpful -- they noticed the problem and made Mazda N.A. aware, while others have not been at all helpful. Some common service department responses have included: “Are you using 87 octane gas?”, “It’s a characteristic of the Mazdaspeed” and “Its called turbo lag”. The latter suggestion is certianly not the cause, as the problem is present AFTER full boost has been reached.

As the owners of the affected cars, we are asking you to please address this issue and work to fix it in a timely fashion. As Mazda owners and fans, we hope that by making you aware of this problem a solution can be discovered. Further, we do not want to see Mazda’s reputation tarnished by the delivery and subsequent refusal to fix what some are calling a "substandard product". We fear that, if unresolved, this issue may damage the success of future Mazdaspeed products.

Thanks you for your time,

Craig Romanovich-Pittsburgh Pa-Smail Mazda
Susan Wolfe-Powell Chesterfield VA Whitten Bros. Mazda
Jordan Sawalqah-Phoenix, Arizona- Bell Road Mazda
Dan Stefanik; Burlington, CT - Modern Mazda
Jeremy Kitlas-Thomaston CT-Modern Mazda
Aaron Ortiz, Houston, TX: Munday Mazda
Christopher E. Mortlock; Las Vegas, NV. - Courtesy Mazda
Evan Sutton-Clarksville, TN- Mazda of Clarksville
Taylor Rosenfeld, Cincinnati, Ohio, kings mazda
Gary J. Taylor-Warrenville, IL- Pugi Mazda of Downers Grove
Jason M. Silvers-Waldorf, MD-John Koons Mazda
Stephanie Comfort-Thousand Oaks, CA- Mazda of Thousand Oaks
Sonny Gibson, Newport Beach, Ca , Irvine Mazda
Michael McMillan-Ajax, Ontario, Canada-Ajax Mazda
Benjamin Tuominen - Davenport, Iowa - LuJack Autoplaza
Jean-Francois Alix - Montreal, Quebec, Canada - Duval Mazda
John Recchiuti - Cincinnati, OH - Kings Mazda
Courtney V. Bearse - Lexington, KY - Paul Miller Mazda
David Allard - Sherbrooke, Québec , Canada - Mazda de Sherbrooke
Dominic Pugliese, Moorestown, NJ- Nucar Mazda
George McCullough-Owings Mills, MD-Schaefer & Strohminger Mazda
Jeremy Smith-St. Louis, Mo-Bommarito Mazda
Shawn Armstrong - Houston, TX - Jeff Haas Mazda
Peter Zettl - Escondido, CA - John Hine Mazda
Jamie Strickland - Woodbridge, ON - Ontario Mazda
Leon Dixon Crystal Mazda, Union, NJ
Erik Kneer - San Carlos, California - Almaden Mazda/Kia
Arlan Tarquinio - Fairfax, VA - Browns Fairfax Mazda
Michael Courson--San Antonio, Tx.--Roger Beasly Mazda, Austin,Tx.
Randy Zhu; San Diego, CA; Westcott Mazda
Michael G. McFarland - Bremerton, Wa. - University Mazda (Seattle)
Patrick Bradley-Campeau - Montréal, Québec, Canada - Gareau Mazda
Jason Roof, Cambridge, MA - Wellesely Mazda
Michael lee - Burbank,CA - Thousand Oaks Mazda
Jacob G. Giesbrecht, London Ontario Canada- Probart Mazda.
Chris DeCarli - Woodstock CT - Modern Mazda(Thomaston, CT)
Rob Clunes - Edmonton Alberta Canada - Jarman Mazda
Gregg John, Toronto, On, Canada Dufferin Mazda
Alex Garcia - Stockton, CA - Stockton Mazda
Anthony Michael Celia-Waldorf, MD- Koons Mazda
Mike Sewerniuk - Toronto, Ontario, Canada- Erin Mills Mazda
Dan Wallace - Cincinnati, OH- Kings Mazda
Shane Metzger, Atlanta GA, Jim Ellis Mazda
Casey Coenen \ Wisconsin Rapids, WI \ Morrie's Chippewa Valley Mazda
Pavan Reddy, Saratoga CA, Menlo Mazda
Joseph Paetzel - Eden Prairie, MN - Morries Mazda
Chris Grannis, Columbia, South Carolina, Harrellson Mazda
Jordan Sawalqah- Phoenix, AZ- Bell Mazda
Jim Pijloo, Orange California Irvine Mazda
Cory Bloom Longwood, FL Corey Fairbanks Mazda
Victor Starostenko, Los Angeles, CA Galpin Mazda
Nick Gregory, Luling, Louisiana... Don Ducote Mazda
Daniel Jomarron- Pearland, Tx--Mazda of Clear Lake

INGREXCO
06-27-2003, 11:20 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem while the car is in boost in 2nd gear and up. While at partial throttle, the car will hesitate/stumble, complicating passing and merging as well as other unreliable driving issues. It has also been found by many that this problem is related to an overly rich fuel mixture which occurs before the ECU goes to open loop operation.

This is an issue that we feel Mazda needs to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé are enthusiasts of performance cars. We notice the little things like this issue. It is very disheartening that this vehicle was released to the public with this issue unresolved. This $20,000 vehicle should not have been released with such an obvious drivability issue, especially since the targeted purchaser was the sport-driving enthusiast. This chracteristic has also been noted and remarked upon in several automotive magazine comparison tests, including a test in Car and Driver where the MS Protege was compared to the Ford SVT Focus, Nissan Sentra SE-R and Dodge SRT-4.

The majority of the owners who have experienced this issue have made it aware to their respective service departments. Some departments have been helpful -- they noticed the problem and made Mazda N.A. aware, while others have not been at all helpful. Some common service department responses have included: “Are you using 87 octane gas?”, “It’s a characteristic of the Mazdaspeed” and “Its called turbo lag”. The latter suggestion is certianly not the cause, as the problem is present AFTER full boost has been reached.

As the owners of the affected cars, we are asking you to please address this issue and work to fix it in a timely fashion. As Mazda owners and fans, we hope that by making you aware of this problem a solution can be discovered. Further, we do not want to see Mazda’s reputation tarnished by the delivery and subsequent refusal to fix what some are calling a "substandard product". We fear that, if unresolved, this issue may damage the success of future Mazdaspeed products.

Thanks you for your time,

Craig Romanovich-Pittsburgh Pa-Smail Mazda
Susan Wolfe-Powell Chesterfield VA Whitten Bros. Mazda
Jordan Sawalqah-Phoenix, Arizona- Bell Road Mazda
Dan Stefanik; Burlington, CT - Modern Mazda
Jeremy Kitlas-Thomaston CT-Modern Mazda
Aaron Ortiz, Houston, TX: Munday Mazda
Christopher E. Mortlock; Las Vegas, NV. - Courtesy Mazda
Evan Sutton-Clarksville, TN- Mazda of Clarksville
Taylor Rosenfeld, Cincinnati, Ohio, kings mazda
Gary J. Taylor-Warrenville, IL- Pugi Mazda of Downers Grove
Jason M. Silvers-Waldorf, MD-John Koons Mazda
Stephanie Comfort-Thousand Oaks, CA- Mazda of Thousand Oaks
Sonny Gibson, Newport Beach, Ca , Irvine Mazda
Michael McMillan-Ajax, Ontario, Canada-Ajax Mazda
Benjamin Tuominen - Davenport, Iowa - LuJack Autoplaza
Jean-Francois Alix - Montreal, Quebec, Canada - Duval Mazda
John Recchiuti - Cincinnati, OH - Kings Mazda
Courtney V. Bearse - Lexington, KY - Paul Miller Mazda
David Allard - Sherbrooke, Québec , Canada - Mazda de Sherbrooke
Dominic Pugliese, Moorestown, NJ- Nucar Mazda
George McCullough-Owings Mills, MD-Schaefer & Strohminger Mazda
Jeremy Smith-St. Louis, Mo-Bommarito Mazda
Shawn Armstrong - Houston, TX - Jeff Haas Mazda
Peter Zettl - Escondido, CA - John Hine Mazda
Jamie Strickland - Woodbridge, ON - Ontario Mazda
Leon Dixon Crystal Mazda, Union, NJ
Erik Kneer - San Carlos, California - Almaden Mazda/Kia
Arlan Tarquinio - Fairfax, VA - Browns Fairfax Mazda
Michael Courson--San Antonio, Tx.--Roger Beasly Mazda, Austin,Tx.
Randy Zhu; San Diego, CA; Westcott Mazda
Michael G. McFarland - Bremerton, Wa. - University Mazda (Seattle)
Patrick Bradley-Campeau - Montréal, Québec, Canada - Gareau Mazda
Jason Roof, Cambridge, MA - Wellesely Mazda
Michael lee - Burbank,CA - Thousand Oaks Mazda
Jacob G. Giesbrecht, London Ontario Canada- Probart Mazda.
Chris DeCarli - Woodstock CT - Modern Mazda(Thomaston, CT)
Rob Clunes - Edmonton Alberta Canada - Jarman Mazda
Gregg John, Toronto, On, Canada Dufferin Mazda
Alex Garcia - Stockton, CA - Stockton Mazda
Anthony Michael Celia-Waldorf, MD- Koons Mazda
Mike Sewerniuk - Toronto, Ontario, Canada- Erin Mills Mazda
Dan Wallace - Cincinnati, OH- Kings Mazda
Shane Metzger, Atlanta GA, Jim Ellis Mazda
Casey Coenen \ Wisconsin Rapids, WI \ Morrie's Chippewa Valley Mazda
Pavan Reddy, Saratoga CA, Menlo Mazda
Joseph Paetzel - Eden Prairie, MN - Morries Mazda
Chris Grannis, Columbia, South Carolina, Harrellson Mazda
Jordan Sawalqah- Phoenix, AZ- Bell Mazda
Jim Pijloo, Orange California Irvine Mazda
Cory Bloom Longwood, FL Corey Fairbanks Mazda
Victor Starostenko, Los Angeles, CA Galpin Mazda
Nick Gregory, Luling, Louisiana... Don Ducote Mazda
Daniel Jomarron- Pearland, Tx--Mazda of Clear Lake
James Phillips- Canton Oh-Mazda of wooster

INGREXCO
06-27-2003, 11:24 PM
ide like to say this, i dont have a problem with hesitation. but i signed it anyways to shut u all the hell up about it :-D hahahaha

timrock101
06-28-2003, 12:19 AM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem while the car is in boost in 2nd gear and up. While at partial throttle, the car will hesitate/stumble, complicating passing and merging as well as other unreliable driving issues. It has also been found by many that this problem is related to an overly rich fuel mixture which occurs before the ECU goes to open loop operation.

This is an issue that we feel Mazda needs to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé are enthusiasts of performance cars. We notice the little things like this issue. It is very disheartening that this vehicle was released to the public with this issue unresolved. This $20,000 vehicle should not have been released with such an obvious drivability issue, especially since the targeted purchaser was the sport-driving enthusiast. This chracteristic has also been noted and remarked upon in several automotive magazine comparison tests, including a test in Car and Driver where the MS Protege was compared to the Ford SVT Focus, Nissan Sentra SE-R and Dodge SRT-4.

The majority of the owners who have experienced this issue have made it aware to their respective service departments. Some departments have been helpful -- they noticed the problem and made Mazda N.A. aware, while others have not been at all helpful. Some common service department responses have included: “Are you using 87 octane gas?”, “It’s a characteristic of the Mazdaspeed” and “Its called turbo lag”. The latter suggestion is certianly not the cause, as the problem is present AFTER full boost has been reached.

As the owners of the affected cars, we are asking you to please address this issue and work to fix it in a timely fashion. As Mazda owners and fans, we hope that by making you aware of this problem a solution can be discovered. Further, we do not want to see Mazda’s reputation tarnished by the delivery and subsequent refusal to fix what some are calling a "substandard product". We fear that, if unresolved, this issue may damage the success of future Mazdaspeed products.

Thanks you for your time,

Craig Romanovich-Pittsburgh Pa-Smail Mazda
Susan Wolfe-Powell Chesterfield VA Whitten Bros. Mazda
Jordan Sawalqah-Phoenix, Arizona- Bell Road Mazda
Dan Stefanik; Burlington, CT - Modern Mazda
Jeremy Kitlas-Thomaston CT-Modern Mazda
Aaron Ortiz, Houston, TX: Munday Mazda
Christopher E. Mortlock; Las Vegas, NV. - Courtesy Mazda
Evan Sutton-Clarksville, TN- Mazda of Clarksville
Taylor Rosenfeld, Cincinnati, Ohio, kings mazda
Gary J. Taylor-Warrenville, IL- Pugi Mazda of Downers Grove
Jason M. Silvers-Waldorf, MD-John Koons Mazda
Stephanie Comfort-Thousand Oaks, CA- Mazda of Thousand Oaks
Sonny Gibson, Newport Beach, Ca , Irvine Mazda
Michael McMillan-Ajax, Ontario, Canada-Ajax Mazda
Benjamin Tuominen - Davenport, Iowa - LuJack Autoplaza
Jean-Francois Alix - Montreal, Quebec, Canada - Duval Mazda
John Recchiuti - Cincinnati, OH - Kings Mazda
Courtney V. Bearse - Lexington, KY - Paul Miller Mazda
David Allard - Sherbrooke, Québec , Canada - Mazda de Sherbrooke
Dominic Pugliese, Moorestown, NJ- Nucar Mazda
George McCullough-Owings Mills, MD-Schaefer & Strohminger Mazda
Jeremy Smith-St. Louis, Mo-Bommarito Mazda
Shawn Armstrong - Houston, TX - Jeff Haas Mazda
Peter Zettl - Escondido, CA - John Hine Mazda
Jamie Strickland - Woodbridge, ON - Ontario Mazda
Leon Dixon Crystal Mazda, Union, NJ
Erik Kneer - San Carlos, California - Almaden Mazda/Kia
Arlan Tarquinio - Fairfax, VA - Browns Fairfax Mazda
Michael Courson--San Antonio, Tx.--Roger Beasly Mazda, Austin,Tx.
Randy Zhu; San Diego, CA; Westcott Mazda
Michael G. McFarland - Bremerton, Wa. - University Mazda (Seattle)
Patrick Bradley-Campeau - Montréal, Québec, Canada - Gareau Mazda
Jason Roof, Cambridge, MA - Wellesely Mazda
Michael lee - Burbank,CA - Thousand Oaks Mazda
Jacob G. Giesbrecht, London Ontario Canada- Probart Mazda.
Chris DeCarli - Woodstock CT - Modern Mazda(Thomaston, CT)
Rob Clunes - Edmonton Alberta Canada - Jarman Mazda
Gregg John, Toronto, On, Canada Dufferin Mazda
Alex Garcia - Stockton, CA - Stockton Mazda
Anthony Michael Celia-Waldorf, MD- Koons Mazda
Mike Sewerniuk - Toronto, Ontario, Canada- Erin Mills Mazda
Dan Wallace - Cincinnati, OH- Kings Mazda
Shane Metzger, Atlanta GA, Jim Ellis Mazda
Casey Coenen \ Wisconsin Rapids, WI \ Morrie's Chippewa Valley Mazda
Pavan Reddy, Saratoga CA, Menlo Mazda
Joseph Paetzel - Eden Prairie, MN - Morries Mazda
Chris Grannis, Columbia, South Carolina, Harrellson Mazda
Jordan Sawalqah- Phoenix, AZ- Bell Mazda
Jim Pijloo, Orange California Irvine Mazda
Cory Bloom Longwood, FL Corey Fairbanks Mazda
Victor Starostenko, Los Angeles, CA Galpin Mazda
Nick Gregory, Luling, Louisiana... Don Ducote Mazda
Daniel Jomarron- Pearland, Tx--Mazda of Clear Lake
Tim Furrer,Mount Prospect,IL -- Liberty Auto City, Libertyville,IL.

Stdjyhan99
06-28-2003, 12:30 AM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: “Are you using 87 octane gas?” “It’s a characteristic of the Mazdaspeed” (this is my favorite, as being a “performance car” it should not have that characteristic), to “oh, its called turbo lag”. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any other steps, than sending this letter to you, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this “enthusiast” based car, do not want to see Mazda’s reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Thanks you for your time,
Ian Torres- Toms River, NJ -Open Road Mazda

PochaccoMSP
06-28-2003, 12:38 AM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: “Are you using 87 octane gas?” “It’s a characteristic of the Mazdaspeed” (this is my favorite, as being a “performance car” it should not have that characteristic), to “oh, its called turbo lag”. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any other steps, than sending this letter to you, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this “enthusiast” based car, do not want to see Mazda’s reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Thanks you for your time,

Jason Yeh--Austin, Tx.--Roger Beasly Mazda, Austin,Tx.

BakaFoo
06-28-2003, 12:52 AM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem while the car is in boost in 2nd gear and up. While at partial throttle, the car will hesitate/stumble, complicating passing and merging as well as other unreliable driving issues. It has also been found by many that this problem is related to an overly rich fuel mixture which occurs before the ECU goes to open loop operation.

This is an issue that we feel Mazda needs to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé are enthusiasts of performance cars. We notice the little things like this issue. It is very disheartening that this vehicle was released to the public with this issue unresolved. This $20,000 vehicle should not have been released with such an obvious drivability issue, especially since the targeted purchaser was the sport-driving enthusiast. This chracteristic has also been noted and remarked upon in several automotive magazine comparison tests, including a test in Car and Driver where the MS Protege was compared to the Ford SVT Focus, Nissan Sentra SE-R and Dodge SRT-4.

The majority of the owners who have experienced this issue have made it aware to their respective service departments. Some departments have been helpful -- they noticed the problem and made Mazda N.A. aware, while others have not been at all helpful. Some common service department responses have included: “Are you using 87 octane gas?”, “It’s a characteristic of the Mazdaspeed” and “Its called turbo lag”. The latter suggestion is certianly not the cause, as the problem is present AFTER full boost has been reached.

As the owners of the affected cars, we are asking you to please address this issue and work to fix it in a timely fashion. As Mazda owners and fans, we hope that by making you aware of this problem a solution can be discovered. Further, we do not want to see Mazda’s reputation tarnished by the delivery and subsequent refusal to fix what some are calling a "substandard product". We fear that, if unresolved, this issue may damage the success of future Mazdaspeed products.

Thanks you for your time,

Craig Romanovich-Pittsburgh Pa-Smail Mazda
Susan Wolfe-Powell Chesterfield VA Whitten Bros. Mazda
Jordan Sawalqah-Phoenix, Arizona- Bell Road Mazda
Dan Stefanik; Burlington, CT - Modern Mazda
Jeremy Kitlas-Thomaston CT-Modern Mazda
Aaron Ortiz, Houston, TX: Munday Mazda
Christopher E. Mortlock; Las Vegas, NV. - Courtesy Mazda
Evan Sutton-Clarksville, TN- Mazda of Clarksville
Taylor Rosenfeld, Cincinnati, Ohio, kings mazda
Gary J. Taylor-Warrenville, IL- Pugi Mazda of Downers Grove
Jason M. Silvers-Waldorf, MD-John Koons Mazda
Stephanie Comfort-Thousand Oaks, CA- Mazda of Thousand Oaks
Sonny Gibson, Newport Beach, Ca , Irvine Mazda
Michael McMillan-Ajax, Ontario, Canada-Ajax Mazda
Benjamin Tuominen - Davenport, Iowa - LuJack Autoplaza
Jean-Francois Alix - Montreal, Quebec, Canada - Duval Mazda
John Recchiuti - Cincinnati, OH - Kings Mazda
Courtney V. Bearse - Lexington, KY - Paul Miller Mazda
David Allard - Sherbrooke, Québec , Canada - Mazda de Sherbrooke
Dominic Pugliese, Moorestown, NJ- Nucar Mazda
George McCullough-Owings Mills, MD-Schaefer & Strohminger Mazda
Jeremy Smith-St. Louis, Mo-Bommarito Mazda
Shawn Armstrong - Houston, TX - Jeff Haas Mazda
Peter Zettl - Escondido, CA - John Hine Mazda
Jamie Strickland - Woodbridge, ON - Ontario Mazda
Leon Dixon Crystal Mazda, Union, NJ
Erik Kneer - San Carlos, California - Almaden Mazda/Kia
Arlan Tarquinio - Fairfax, VA - Browns Fairfax Mazda
Michael Courson--San Antonio, Tx.--Roger Beasly Mazda, Austin,Tx.
Randy Zhu; San Diego, CA; Westcott Mazda
Michael G. McFarland - Bremerton, Wa. - University Mazda (Seattle)
Patrick Bradley-Campeau - Montréal, Québec, Canada - Gareau Mazda
Jason Roof, Cambridge, MA - Wellesely Mazda
Michael lee - Burbank,CA - Thousand Oaks Mazda
Jacob G. Giesbrecht, London Ontario Canada- Probart Mazda.
Chris DeCarli - Woodstock CT - Modern Mazda(Thomaston, CT)
Rob Clunes - Edmonton Alberta Canada - Jarman Mazda
Gregg John, Toronto, On, Canada Dufferin Mazda
Alex Garcia - Stockton, CA - Stockton Mazda
Anthony Michael Celia-Waldorf, MD- Koons Mazda
Mike Sewerniuk - Toronto, Ontario, Canada- Erin Mills Mazda
Dan Wallace - Cincinnati, OH- Kings Mazda
Shane Metzger, Atlanta GA, Jim Ellis Mazda
Casey Coenen \ Wisconsin Rapids, WI \ Morrie's Chippewa Valley Mazda
Pavan Reddy, Saratoga CA, Menlo Mazda
Joseph Paetzel - Eden Prairie, MN - Morries Mazda
Chris Grannis, Columbia, South Carolina, Harrellson Mazda
Jordan Sawalqah- Phoenix, AZ- Bell Mazda
Jim Pijloo, Orange California Irvine Mazda
Cory Bloom Longwood, FL Corey Fairbanks Mazda
Victor Starostenko, Los Angeles, CA Galpin Mazda
Nick Gregory, Luling, Louisiana... Don Ducote Mazda
Daniel Jomarron- Pearland, Tx--Mazda of Clear Lake
Tim Furrer,Mount Prospect,IL -- Liberty Auto City, Libertyville,IL.
Ian Torres- Toms River, NJ -Open Road Mazda
Jason Yeh--Austin, Tx.--Roger Beasly Mazda, Austin,Tx.
Victor Chong - Richmond Hill, Ontario, Canada -- Avante Mazda Richmond Hill

ARunto
06-28-2003, 12:54 AM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: “Are you using 87 octane gas?” “It’s a characteristic of the Mazdaspeed” (this is my favorite, as being a “performance car” it should not have that characteristic), to “oh, its called turbo lag”. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any other steps, than sending this letter to you, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this “enthusiast” based car, do not want to see Mazda’s reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Thanks you for your time,

Alan Ruanto - Nashville, TN - Nelson Mazda

unwrittenLaw
06-28-2003, 01:35 AM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem while the car is in boost in 2nd gear and up. While at partial throttle, the car will hesitate/stumble, complicating passing and merging as well as other unreliable driving issues. It has also been found by many that this problem is related to an overly rich fuel mixture which occurs before the ECU goes to open loop operation.

This is an issue that we feel Mazda needs to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé are enthusiasts of performance cars. We notice the little things like this issue. It is very disheartening that this vehicle was released to the public with this issue unresolved. This $20,000 vehicle should not have been released with such an obvious drivability issue, especially since the targeted purchaser was the sport-driving enthusiast. This chracteristic has also been noted and remarked upon in several automotive magazine comparison tests, including a test in Car and Driver where the MS Protege was compared to the Ford SVT Focus, Nissan Sentra SE-R and Dodge SRT-4.

The majority of the owners who have experienced this issue have made it aware to their respective service departments. Some departments have been helpful -- they noticed the problem and made Mazda N.A. aware, while others have not been at all helpful. Some common service department responses have included: “Are you using 87 octane gas?”, “It’s a characteristic of the Mazdaspeed” and “Its called turbo lag”. The latter suggestion is certianly not the cause, as the problem is present AFTER full boost has been reached.

As the owners of the affected cars, we are asking you to please address this issue and work to fix it in a timely fashion. As Mazda owners and fans, we hope that by making you aware of this problem a solution can be discovered. Further, we do not want to see Mazda’s reputation tarnished by the delivery and subsequent refusal to fix what some are calling a "substandard product". We fear that, if unresolved, this issue may damage the success of future Mazdaspeed products.

Thanks you for your time,
Matt King - Santa Maria, CA - Santa Maria Mazda

SuperSpud
06-28-2003, 02:29 AM
Eric/Stan Matcek, New Caney Texas, Kingwood Mazda

MSP-4-ME
06-28-2003, 11:52 AM
What about adding Vin #s to the signature

FBI14
06-28-2003, 12:45 PM
certainly is spelled wrong in the 3rd paragraph, its in the last sentence of the paragraph

soundbombing
06-29-2003, 02:14 AM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem while the car is in boost in 2nd gear and up. While at partial throttle, the car will hesitate/stumble, complicating passing and merging as well as other unreliable driving issues. It has also been found by many that this problem is related to an overly rich fuel mixture which occurs before the ECU goes to open loop operation.

This is an issue that we feel Mazda needs to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé are enthusiasts of performance cars. We notice the little things like this issue. It is very disheartening that this vehicle was released to the public with this issue unresolved. This $20,000 vehicle should not have been released with such an obvious drivability issue, especially since the targeted purchaser was the sport-driving enthusiast. This chracteristic has also been noted and remarked upon in several automotive magazine comparison tests, including a test in Car and Driver where the MS Protege was compared to the Ford SVT Focus, Nissan Sentra SE-R and Dodge SRT-4.

The majority of the owners who have experienced this issue have made it aware to their respective service departments. Some departments have been helpful -- they noticed the problem and made Mazda N.A. aware, while others have not been at all helpful. Some common service department responses have included: “Are you using 87 octane gas?”, “It’s a characteristic of the Mazdaspeed” and “Its called turbo lag”. The latter suggestion is certianly not the cause, as the problem is present AFTER full boost has been reached.

As the owners of the affected cars, we are asking you to please address this issue and work to fix it in a timely fashion. As Mazda owners and fans, we hope that by making you aware of this problem a solution can be discovered. Further, we do not want to see Mazda’s reputation tarnished by the delivery and subsequent refusal to fix what some are calling a "substandard product". We fear that, if unresolved, this issue may damage the success of future Mazdaspeed products.

Thanks you for your time,

Matt Mendiola - San Diego, California - Cush Mazda Escondido

Shaneth
06-29-2003, 12:56 PM
I purchased my 2003.5 msp on 6/24/03, and noticed the problem right away. I called the service manager on Thursday, 6/26/03, about it, and he told me that maybe it was because it's a new car......I guess his assumption was inaccurate. This problem definately needs resolve, or we'll be contacting every automotive and financial magazine editor along with companies , such as, Callaway about this issue.

To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem while the car is in boost in 2nd gear and up. While at partial throttle, the car will hesitate/stumble, complicating passing and merging as well as other unreliable driving issues. It has also been found by many that this problem is related to an overly rich fuel mixture which occurs before the ECU goes to open loop operation.

This is an issue that we feel Mazda needs to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé are enthusiasts of performance cars. We notice the little things like this issue. It is very disheartening that this vehicle was released to the public with this issue unresolved. This $20,000 vehicle should not have been released with such an obvious drivability issue, especially since the targeted purchaser was the sport-driving enthusiast. This chracteristic has also been noted and remarked upon in several automotive magazine comparison tests, including a test in Car and Driver where the MS Protege was compared to the Ford SVT Focus, Nissan Sentra SE-R and Dodge SRT-4.

The majority of the owners who have experienced this issue have made it aware to their respective service departments. Some departments have been helpful -- they noticed the problem and made Mazda N.A. aware, while others have not been at all helpful. Some common service department responses have included: “Are you using 87 octane gas?”, “It’s a characteristic of the Mazdaspeed” and “Its called turbo lag”. The latter suggestion is certianly not the cause, as the problem is present AFTER full boost has been reached.

As the owners of the affected cars, we are asking you to please address this issue and work to fix it in a timely fashion. As Mazda owners and fans, we hope that by making you aware of this problem a solution can be discovered. Further, we do not want to see Mazda’s reputation tarnished by the delivery and subsequent refusal to fix what some are calling a "substandard product". We fear that, if unresolved, this issue may damage the success of future Mazdaspeed products.

Thanks you for your time,

Craig Romanovich-Pittsburgh Pa-Smail Mazda
Susan Wolfe-Powell Chesterfield VA Whitten Bros. Mazda
Jordan Sawalqah-Phoenix, Arizona- Bell Road Mazda
Dan Stefanik; Burlington, CT - Modern Mazda
Jeremy Kitlas-Thomaston CT-Modern Mazda
Aaron Ortiz, Houston, TX: Munday Mazda
Christopher E. Mortlock; Las Vegas, NV. - Courtesy Mazda
Evan Sutton-Clarksville, TN- Mazda of Clarksville
Taylor Rosenfeld, Cincinnati, Ohio, kings mazda
Gary J. Taylor-Warrenville, IL- Pugi Mazda of Downers Grove
Jason M. Silvers-Waldorf, MD-John Koons Mazda
Stephanie Comfort-Thousand Oaks, CA- Mazda of Thousand Oaks
Sonny Gibson, Newport Beach, Ca , Irvine Mazda
Michael McMillan-Ajax, Ontario, Canada-Ajax Mazda
Benjamin Tuominen - Davenport, Iowa - LuJack Autoplaza
Jean-Francois Alix - Montreal, Quebec, Canada - Duval Mazda
John Recchiuti - Cincinnati, OH - Kings Mazda
Courtney V. Bearse - Lexington, KY - Paul Miller Mazda
David Allard - Sherbrooke, Québec , Canada - Mazda de Sherbrooke
Dominic Pugliese, Moorestown, NJ- Nucar Mazda
George McCullough-Owings Mills, MD-Schaefer & Strohminger Mazda
Jeremy Smith-St. Louis, Mo-Bommarito Mazda
Shawn Armstrong - Houston, TX - Jeff Haas Mazda
Peter Zettl - Escondido, CA - John Hine Mazda
Jamie Strickland - Woodbridge, ON - Ontario Mazda
Leon Dixon Crystal Mazda, Union, NJ
Erik Kneer - San Carlos, California - Almaden Mazda/Kia
Arlan Tarquinio - Fairfax, VA - Browns Fairfax Mazda
Michael Courson--San Antonio, Tx.--Roger Beasly Mazda, Austin,Tx.
Randy Zhu; San Diego, CA; Westcott Mazda
Michael G. McFarland - Bremerton, Wa. - University Mazda (Seattle)
Patrick Bradley-Campeau - Montréal, Québec, Canada - Gareau Mazda
Jason Roof, Cambridge, MA - Wellesely Mazda
Michael lee - Burbank,CA - Thousand Oaks Mazda
Jacob G. Giesbrecht, London Ontario Canada- Probart Mazda.
Chris DeCarli - Woodstock CT - Modern Mazda(Thomaston, CT)
Rob Clunes - Edmonton Alberta Canada - Jarman Mazda
Gregg John, Toronto, On, Canada Dufferin Mazda
Alex Garcia - Stockton, CA - Stockton Mazda
Anthony Michael Celia-Waldorf, MD- Koons Mazda
Mike Sewerniuk - Toronto, Ontario, Canada- Erin Mills Mazda
Dan Wallace - Cincinnati, OH- Kings Mazda
Shane Metzger, Atlanta GA, Jim Ellis Mazda
Casey Coenen \ Wisconsin Rapids, WI \ Morrie's Chippewa Valley Mazda
Pavan Reddy, Saratoga CA, Menlo Mazda
Joseph Paetzel - Eden Prairie, MN - Morries Mazda
Chris Grannis, Columbia, South Carolina, Harrellson Mazda
Jordan Sawalqah- Phoenix, AZ- Bell Mazda
Jim Pijloo, Orange California Irvine Mazda
Nick Gregory, Luling, Louisiana... Don Ducote Mazda
Shane Thompson, Kalamazoo, MI - Orrin B Hayes Mazda

FBI14
06-29-2003, 01:53 PM
I also took my car in for this problem eariler. 3/7/03 I have the service papers right here, this it what it said.

Customer states that: engine has stalled on 2 occasions and check for engine hesitation or bucking. Did not verify stalling concern at this time. Bucking feeling is a normal condition for this vehicle when letting clutch out quickly due to high performance parts. No corrections performed at this time. Techician roadtested vehicle for approx 60 miles over three days and could not duplicate stalling condition. Tech called Mazda tech assistance, and they recommended we check main relay and connections. All checked fine. No trouble codes or freeze frame data stored. Service manager drove car for an additional 25 miles. No problems were detected on drive. Also with the people how have signed this so far there is approx 1.2 Million dollars tied up with all our cars ($20,500 est)

boostisgood
06-29-2003, 02:22 PM
Please note. After Weds, I will have this thread locked. I also suggest that all posts, other then the origional be deleted, In case some Mazda drone trolls the forum, looking for mods in your sigs. :D

boostisgood
06-29-2003, 02:47 PM
Weds, july 2, at about 3 PM EST =D

t3ase
06-29-2003, 02:58 PM
C. Higgins; Austin, TX; Roger Beasley Mazda

I EAT Z3
06-30-2003, 10:01 AM
Geoffrey Paul Biggers Mazda Elgin, IL

MSP-4-ME
06-30-2003, 12:30 PM
S. Scott-Quekett; University Mazda,WA

murdock_
06-30-2003, 12:48 PM
J. Narinian; 128 Mazda Wakefield, MA

Sloop
06-30-2003, 01:16 PM
Mods Sticky this until next Wedsnesday.

Here it is people. Just copy, and paste this with your NAME, CITY AND STATE, AND DEALER PRUCHASED FROM, as I have. I will email this on Wedsnesday, July 2nd to the Email adresses that Rodslinger has provided. I am open to any changes to this letter, if it is warranted. remember ONLY if you are an owner of a MSP and ONLY if you have the Hesitation/stumble issue, post here. If you dont, please, with all due respect, dont post in this thread.


To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem while the car is in boost in 2nd gear and up. While at partial throttle, the car will hesitate/stumble, complicating passing and merging as well as other unreliable driving issues. It has also been found by many that this problem is related to an overly rich fuel mixture which occurs before the ECU goes to open loop operation.

This is an issue that we feel Mazda needs to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé are enthusiasts of performance cars. We notice the little things like this issue. It is very disheartening that this vehicle was released to the public with this issue unresolved. This $20,000 vehicle should not have been released with such an obvious drivability issue, especially since the targeted purchaser was the sport-driving enthusiast. This chracteristic has also been noted and remarked upon in several automotive magazine comparison tests, including a test in Car and Driver where the MS Protege was compared to the Ford SVT Focus, Nissan Sentra SE-R and Dodge SRT-4.

The majority of the owners who have experienced this issue have made it aware to their respective service departments. Some departments have been helpful -- they noticed the problem and made Mazda N.A. aware, while others have not been at all helpful. Some common service department responses have included: “Are you using 87 octane gas?”, “It’s a characteristic of the Mazdaspeed” and “Its called turbo lag”. The latter suggestion is certianly not the cause, as the problem is present AFTER full boost has been reached.

As the owners of the affected cars, we are asking you to please address this issue and work to fix it in a timely fashion. As Mazda owners and fans, we hope that by making you aware of this problem a solution can be discovered. Further, we do not want to see Mazda’s reputation tarnished by the delivery and subsequent refusal to fix what some are calling a "substandard product". We fear that, if unresolved, this issue may damage the success of future Mazdaspeed products.

Thanks you for your time,

Craig Romanovich-Pittsburgh Pa-Smail Mazda
Susan Wolfe-Powell Chesterfield VA Whitten Bros. Mazda
Jordan Sawalqah-Phoenix, Arizona- Bell Road Mazda
Dan Stefanik; Burlington, CT - Modern Mazda
Jeremy Kitlas-Thomaston CT-Modern Mazda
Aaron Ortiz, Houston, TX: Munday Mazda
Christopher E. Mortlock; Las Vegas, NV. - Courtesy Mazda
Evan Sutton-Clarksville, TN- Mazda of Clarksville
Taylor Rosenfeld, Cincinnati, Ohio, kings mazda
Gary J. Taylor-Warrenville, IL- Pugi Mazda of Downers Grove
Jason M. Silvers-Waldorf, MD-John Koons Mazda
Stephanie Comfort-Thousand Oaks, CA- Mazda of Thousand Oaks
Sonny Gibson, Newport Beach, Ca , Irvine Mazda
Michael McMillan-Ajax, Ontario, Canada-Ajax Mazda
Benjamin Tuominen - Davenport, Iowa - LuJack Autoplaza
Jean-Francois Alix - Montreal, Quebec, Canada - Duval Mazda
John Recchiuti - Cincinnati, OH - Kings Mazda
Courtney V. Bearse - Lexington, KY - Paul Miller Mazda
David Allard - Sherbrooke, Québec , Canada - Mazda de Sherbrooke
Dominic Pugliese, Moorestown, NJ- Nucar Mazda
George McCullough-Owings Mills, MD-Schaefer & Strohminger Mazda
Jeremy Smith-St. Louis, Mo-Bommarito Mazda
Shawn Armstrong - Houston, TX - Jeff Haas Mazda
Peter Zettl - Escondido, CA - John Hine Mazda
Jamie Strickland - Woodbridge, ON - Ontario Mazda
Leon Dixon Crystal Mazda, Union, NJ
Erik Kneer - San Carlos, California - Almaden Mazda/Kia
Arlan Tarquinio - Fairfax, VA - Browns Fairfax Mazda
Michael Courson--San Antonio, Tx.--Roger Beasly Mazda, Austin,Tx.
Randy Zhu; San Diego, CA; Westcott Mazda
Michael G. McFarland - Bremerton, Wa. - University Mazda (Seattle)
Patrick Bradley-Campeau - Montréal, Québec, Canada - Gareau Mazda
Jason Roof, Cambridge, MA - Wellesely Mazda
Michael lee - Burbank,CA - Thousand Oaks Mazda
Jacob G. Giesbrecht, London Ontario Canada- Probart Mazda.
Chris DeCarli - Woodstock CT - Modern Mazda(Thomaston, CT)
Rob Clunes - Edmonton Alberta Canada - Jarman Mazda
Gregg John, Toronto, On, Canada Dufferin Mazda
Alex Garcia - Stockton, CA - Stockton Mazda
Anthony Michael Celia-Waldorf, MD- Koons Mazda
Mike Sewerniuk - Toronto, Ontario, Canada- Erin Mills Mazda
Dan Wallace - Cincinnati, OH- Kings Mazda
Shane Metzger, Atlanta GA, Jim Ellis Mazda
Casey Coenen \ Wisconsin Rapids, WI \ Morrie's Chippewa Valley Mazda
Pavan Reddy, Saratoga CA, Menlo Mazda
Joseph Paetzel - Eden Prairie, MN - Morries Mazda
Chris Grannis, Columbia, South Carolina, Harrellson Mazda
Jordan Sawalqah- Phoenix, AZ- Bell Mazda
Jim Pijloo, Orange California Irvine Mazda
Cory Bloom Longwood, FL Corey Fairbanks Mazda
Victor Starostenko, Los Angeles, CA Galpin Mazda
Nick Gregory, Luling, Louisiana... Don Ducote Mazda
Daniel Jomarron- Pearland, Tx--Mazda of Clear Lake
James Phillips- Canton Oh-Mazda of wooster
Tim Furrer,Mount Prospect,IL -- Liberty Auto City, Libertyville,IL.
Ian Torres- Toms River, NJ -Open Road Mazda
Victor Chong - Richmond Hill, Ontario, Canada -- Avante Mazda Richmond Hill
Jason Yeh--Austin, Tx.--Roger Beasly Mazda, Austin,Tx.
Alan Ruanto - Nashville, TN - Nelson Mazda
Matt King - Santa Maria, CA - Santa Maria Mazda
Eric/Stan Matcek, New Caney Texas, Kingwood Mazda
Matt Mendiola - San Diego, California - Cush Mazda Escondido
Shane Thompson, Kalamazoo, MI - Orrin B Hayes Mazda
C. Higgins; Austin, TX; Roger Beasley Mazda
S. Scott-Quekett; University Mazda,WA
Geoffrey Paul Biggers Mazda Elgin, IL
John Bomgardner - Baltimore, MD-Schaefer & Strohminger Mazda

Sloop
06-30-2003, 01:16 PM
John Bomgardner - Baltimore, MD-Schaefer & Strohminger Mazda

txmsp
06-30-2003, 01:27 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem while the car is in boost in 2nd gear and up. While at partial throttle, the car will hesitate/stumble, complicating passing and merging as well as other unreliable driving issues. It has also been found by many that this problem is related to an overly rich fuel mixture which occurs before the ECU goes to open loop operation.

This is an issue that we feel Mazda needs to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé are enthusiasts of performance cars. We notice the little things like this issue. It is very disheartening that this vehicle was released to the public with this issue unresolved. This $20,000 vehicle should not have been released with such an obvious drivability issue, especially since the targeted purchaser was the sport-driving enthusiast. This chracteristic has also been noted and remarked upon in several automotive magazine comparison tests, including a test in Car and Driver where the MS Protege was compared to the Ford SVT Focus, Nissan Sentra SE-R and Dodge SRT-4.

The majority of the owners who have experienced this issue have made it aware to their respective service departments. Some departments have been helpful -- they noticed the problem and made Mazda N.A. aware, while others have not been at all helpful. Some common service department responses have included: “Are you using 87 octane gas?”, “It’s a characteristic of the Mazdaspeed” and “Its called turbo lag”. The latter suggestion is certianly not the cause, as the problem is present AFTER full boost has been reached.

As the owners of the affected cars, we are asking you to please address this issue and work to fix it in a timely fashion. As Mazda owners and fans, we hope that by making you aware of this problem a solution can be discovered. Further, we do not want to see Mazda’s reputation tarnished by the delivery and subsequent refusal to fix what some are calling a "substandard product". We fear that, if unresolved, this issue may damage the success of future Mazdaspeed products.

Thanks you for your time,

Craig Romanovich-Pittsburgh Pa-Smail Mazda
Susan Wolfe-Powell Chesterfield VA Whitten Bros. Mazda
Jordan Sawalqah-Phoenix, Arizona- Bell Road Mazda
Dan Stefanik; Burlington, CT - Modern Mazda
Jeremy Kitlas-Thomaston CT-Modern Mazda
Aaron Ortiz, Houston, TX: Munday Mazda
Christopher E. Mortlock; Las Vegas, NV. - Courtesy Mazda
Evan Sutton-Clarksville, TN- Mazda of Clarksville
Taylor Rosenfeld, Cincinnati, Ohio, kings mazda
Gary J. Taylor-Warrenville, IL- Pugi Mazda of Downers Grove
Jason M. Silvers-Waldorf, MD-John Koons Mazda
Stephanie Comfort-Thousand Oaks, CA- Mazda of Thousand Oaks
Sonny Gibson, Newport Beach, Ca , Irvine Mazda
Michael McMillan-Ajax, Ontario, Canada-Ajax Mazda
Benjamin Tuominen - Davenport, Iowa - LuJack Autoplaza
Jean-Francois Alix - Montreal, Quebec, Canada - Duval Mazda
John Recchiuti - Cincinnati, OH - Kings Mazda
Courtney V. Bearse - Lexington, KY - Paul Miller Mazda
David Allard - Sherbrooke, Québec , Canada - Mazda de Sherbrooke
Dominic Pugliese, Moorestown, NJ- Nucar Mazda
George McCullough-Owings Mills, MD-Schaefer & Strohminger Mazda
Jeremy Smith-St. Louis, Mo-Bommarito Mazda
Shawn Armstrong - Houston, TX - Jeff Haas Mazda
Peter Zettl - Escondido, CA - John Hine Mazda
Jamie Strickland - Woodbridge, ON - Ontario Mazda
Leon Dixon Crystal Mazda, Union, NJ
Erik Kneer - San Carlos, California - Almaden Mazda/Kia
Arlan Tarquinio - Fairfax, VA - Browns Fairfax Mazda
Michael Courson--San Antonio, Tx.--Roger Beasly Mazda, Austin,Tx.
Randy Zhu; San Diego, CA; Westcott Mazda
Michael G. McFarland - Bremerton, Wa. - University Mazda (Seattle)
Patrick Bradley-Campeau - Montréal, Québec, Canada - Gareau Mazda
Jason Roof, Cambridge, MA - Wellesely Mazda
Michael lee - Burbank,CA - Thousand Oaks Mazda
Jacob G. Giesbrecht, London Ontario Canada- Probart Mazda.
Chris DeCarli - Woodstock CT - Modern Mazda(Thomaston, CT)
Rob Clunes - Edmonton Alberta Canada - Jarman Mazda
Gregg John, Toronto, On, Canada Dufferin Mazda
Alex Garcia - Stockton, CA - Stockton Mazda
Anthony Michael Celia-Waldorf, MD- Koons Mazda
Mike Sewerniuk - Toronto, Ontario, Canada- Erin Mills Mazda
Dan Wallace - Cincinnati, OH- Kings Mazda
Shane Metzger, Atlanta GA, Jim Ellis Mazda
Casey Coenen \ Wisconsin Rapids, WI \ Morrie's Chippewa Valley Mazda
Pavan Reddy, Saratoga CA, Menlo Mazda
Joseph Paetzel - Eden Prairie, MN - Morries Mazda
Chris Grannis, Columbia, South Carolina, Harrellson Mazda
Jordan Sawalqah- Phoenix, AZ- Bell Mazda
Jim Pijloo, Orange California Irvine Mazda
Cory Bloom Longwood, FL Corey Fairbanks Mazda
Victor Starostenko, Los Angeles, CA Galpin Mazda
Nick Gregory, Luling, Louisiana... Don Ducote Mazda
Daniel Jomarron- Pearland, Tx--Mazda of Clear Lake
James Phillips- Canton Oh-Mazda of wooster
Tim Furrer,Mount Prospect,IL -- Liberty Auto City, Libertyville,IL.
Ian Torres- Toms River, NJ -Open Road Mazda
Victor Chong - Richmond Hill, Ontario, Canada -- Avante Mazda Richmond Hill
Jason Yeh--Austin, Tx.--Roger Beasly Mazda, Austin,Tx.
Alan Ruanto - Nashville, TN - Nelson Mazda
Matt King - Santa Maria, CA - Santa Maria Mazda
Eric/Stan Matcek, New Caney Texas, Kingwood Mazda
Matt Mendiola - San Diego, California - Cush Mazda Escondido
Shane Thompson, Kalamazoo, MI - Orrin B Hayes Mazda
C. Higgins; Austin, TX; Roger Beasley Mazda
S. Scott-Quekett; University Mazda,WA
Geoffrey Paul Biggers Mazda Elgin, IL
John Bomgardner - Baltimore, MD-Schaefer & Strohminger Mazda
James McBride; League City, Tx- Mazda of Clear Lake

Emode
06-30-2003, 01:27 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem while the car is in boost in 2nd gear and up. While at partial throttle, the car will hesitate/stumble, complicating passing and merging as well as other unreliable driving issues. It has also been found by many that this problem is related to an overly rich fuel mixture which occurs before the ECU goes to open loop operation.

This is an issue that we feel Mazda needs to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé are enthusiasts of performance cars. We notice the little things like this issue. It is very disheartening that this vehicle was released to the public with this issue unresolved. This $20,000 vehicle should not have been released with such an obvious drivability issue, especially since the targeted purchaser was the sport-driving enthusiast. This chracteristic has also been noted and remarked upon in several automotive magazine comparison tests, including a test in Car and Driver where the MS Protege was compared to the Ford SVT Focus, Nissan Sentra SE-R and Dodge SRT-4.

The majority of the owners who have experienced this issue have made it aware to their respective service departments. Some departments have been helpful -- they noticed the problem and made Mazda N.A. aware, while others have not been at all helpful. Some common service department responses have included: “Are you using 87 octane gas?”, “It’s a characteristic of the Mazdaspeed” and “Its called turbo lag”. The latter suggestion is certianly not the cause, as the problem is present AFTER full boost has been reached.

As the owners of the affected cars, we are asking you to please address this issue and work to fix it in a timely fashion. As Mazda owners and fans, we hope that by making you aware of this problem a solution can be discovered. Further, we do not want to see Mazda’s reputation tarnished by the delivery and subsequent refusal to fix what some are calling a "substandard product". We fear that, if unresolved, this issue may damage the success of future Mazdaspeed products.

Thanks you for your time,

Craig Romanovich-Pittsburgh Pa-Smail Mazda
Susan Wolfe-Powell Chesterfield VA Whitten Bros. Mazda
Jordan Sawalqah-Phoenix, Arizona- Bell Road Mazda
Dan Stefanik; Burlington, CT - Modern Mazda
Jeremy Kitlas-Thomaston CT-Modern Mazda
Aaron Ortiz, Houston, TX: Munday Mazda
Christopher E. Mortlock; Las Vegas, NV. - Courtesy Mazda
Evan Sutton-Clarksville, TN- Mazda of Clarksville
Taylor Rosenfeld, Cincinnati, Ohio, kings mazda
Gary J. Taylor-Warrenville, IL- Pugi Mazda of Downers Grove
Jason M. Silvers-Waldorf, MD-John Koons Mazda
Stephanie Comfort-Thousand Oaks, CA- Mazda of Thousand Oaks
Sonny Gibson, Newport Beach, Ca , Irvine Mazda
Michael McMillan-Ajax, Ontario, Canada-Ajax Mazda
Benjamin Tuominen - Davenport, Iowa - LuJack Autoplaza
Jean-Francois Alix - Montreal, Quebec, Canada - Duval Mazda
John Recchiuti - Cincinnati, OH - Kings Mazda
Courtney V. Bearse - Lexington, KY - Paul Miller Mazda
David Allard - Sherbrooke, Québec , Canada - Mazda de Sherbrooke
Dominic Pugliese, Moorestown, NJ- Nucar Mazda
George McCullough-Owings Mills, MD-Schaefer & Strohminger Mazda
Jeremy Smith-St. Louis, Mo-Bommarito Mazda
Shawn Armstrong - Houston, TX - Jeff Haas Mazda
Peter Zettl - Escondido, CA - John Hine Mazda
Jamie Strickland - Woodbridge, ON - Ontario Mazda
Leon Dixon Crystal Mazda, Union, NJ
Erik Kneer - San Carlos, California - Almaden Mazda/Kia
Arlan Tarquinio - Fairfax, VA - Browns Fairfax Mazda
Michael Courson--San Antonio, Tx.--Roger Beasly Mazda, Austin,Tx.
Randy Zhu; San Diego, CA; Westcott Mazda
Michael G. McFarland - Bremerton, Wa. - University Mazda (Seattle)
Patrick Bradley-Campeau - Montréal, Québec, Canada - Gareau Mazda
Jason Roof, Cambridge, MA - Wellesely Mazda
Michael lee - Burbank,CA - Thousand Oaks Mazda
Jacob G. Giesbrecht, London Ontario Canada- Probart Mazda.
Chris DeCarli - Woodstock CT - Modern Mazda(Thomaston, CT)
Rob Clunes - Edmonton Alberta Canada - Jarman Mazda
Gregg John, Toronto, On, Canada Dufferin Mazda
Alex Garcia - Stockton, CA - Stockton Mazda
Anthony Michael Celia-Waldorf, MD- Koons Mazda
Mike Sewerniuk - Toronto, Ontario, Canada- Erin Mills Mazda
Dan Wallace - Cincinnati, OH- Kings Mazda
Shane Metzger, Atlanta GA, Jim Ellis Mazda
Casey Coenen \ Wisconsin Rapids, WI \ Morrie's Chippewa Valley Mazda
Pavan Reddy, Saratoga CA, Menlo Mazda
Joseph Paetzel - Eden Prairie, MN - Morries Mazda
Chris Grannis, Columbia, South Carolina, Harrellson Mazda
Jordan Sawalqah- Phoenix, AZ- Bell Mazda
Jim Pijloo, Orange California Irvine Mazda
Cory Bloom Longwood, FL Corey Fairbanks Mazda
Victor Starostenko, Los Angeles, CA Galpin Mazda
Nick Gregory, Luling, Louisiana... Don Ducote Mazda
Daniel Jomarron- Pearland, Tx--Mazda of Clear Lake
James Phillips- Canton Oh-Mazda of wooster
Tim Furrer,Mount Prospect,IL -- Liberty Auto City, Libertyville,IL.
Ian Torres- Toms River, NJ -Open Road Mazda
Victor Chong - Richmond Hill, Ontario, Canada -- Avante Mazda Richmond Hill
Jason Yeh--Austin, Tx.--Roger Beasly Mazda, Austin,Tx.
Alan Ruanto - Nashville, TN - Nelson Mazda
Matt King - Santa Maria, CA - Santa Maria Mazda
Eric/Stan Matcek, New Caney Texas, Kingwood Mazda
Matt Mendiola - San Diego, California - Cush Mazda Escondido
Shane Thompson, Kalamazoo, MI - Orrin B Hayes Mazda
C. Higgins; Austin, TX; Roger Beasley Mazda
S. Scott-Quekett; University Mazda,WA
Geoffrey Paul Biggers Mazda Elgin, IL
Rob Schmidt; Plover WI, -Don Miller Mazda, Madison Wi

seckz.ProTegE
06-30-2003, 02:42 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem while the car is in boost in 2nd gear and up. While at partial throttle, the car will hesitate/stumble, complicating passing and merging as well as other unreliable driving issues. It has also been found by many that this problem is related to an overly rich fuel mixture which occurs before the ECU goes to open loop operation.

This is an issue that we feel Mazda needs to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé are enthusiasts of performance cars. We notice the little things like this issue. It is very disheartening that this vehicle was released to the public with this issue unresolved. This $20,000 vehicle should not have been released with such an obvious drivability issue, especially since the targeted purchaser was the sport-driving enthusiast. This chracteristic has also been noted and remarked upon in several automotive magazine comparison tests, including a test in Car and Driver where the MS Protege was compared to the Ford SVT Focus, Nissan Sentra SE-R and Dodge SRT-4.

The majority of the owners who have experienced this issue have made it aware to their respective service departments. Some departments have been helpful -- they noticed the problem and made Mazda N.A. aware, while others have not been at all helpful. Some common service department responses have included: “Are you using 87 octane gas?”, “It’s a characteristic of the Mazdaspeed” and “Its called turbo lag”. The latter suggestion is certianly not the cause, as the problem is present AFTER full boost has been reached.

As the owners of the affected cars, we are asking you to please address this issue and work to fix it in a timely fashion. As Mazda owners and fans, we hope that by making you aware of this problem a solution can be discovered. Further, we do not want to see Mazda’s reputation tarnished by the delivery and subsequent refusal to fix what some are calling a "substandard product". We fear that, if unresolved, this issue may damage the success of future Mazdaspeed products.

Thanks you for your time,

Craig Romanovich-Pittsburgh Pa-Smail Mazda
Susan Wolfe-Powell Chesterfield VA Whitten Bros. Mazda
Jordan Sawalqah-Phoenix, Arizona- Bell Road Mazda
Dan Stefanik; Burlington, CT - Modern Mazda
Jeremy Kitlas-Thomaston CT-Modern Mazda
Aaron Ortiz, Houston, TX: Munday Mazda
Christopher E. Mortlock; Las Vegas, NV. - Courtesy Mazda
Evan Sutton-Clarksville, TN- Mazda of Clarksville
Taylor Rosenfeld, Cincinnati, Ohio, kings mazda
Gary J. Taylor-Warrenville, IL- Pugi Mazda of Downers Grove
Jason M. Silvers-Waldorf, MD-John Koons Mazda
Stephanie Comfort-Thousand Oaks, CA- Mazda of Thousand Oaks
Sonny Gibson, Newport Beach, Ca , Irvine Mazda
Michael McMillan-Ajax, Ontario, Canada-Ajax Mazda
Benjamin Tuominen - Davenport, Iowa - LuJack Autoplaza
Jean-Francois Alix - Montreal, Quebec, Canada - Duval Mazda
John Recchiuti - Cincinnati, OH - Kings Mazda
Courtney V. Bearse - Lexington, KY - Paul Miller Mazda
David Allard - Sherbrooke, Québec , Canada - Mazda de Sherbrooke
Dominic Pugliese, Moorestown, NJ- Nucar Mazda
George McCullough-Owings Mills, MD-Schaefer & Strohminger Mazda
Jeremy Smith-St. Louis, Mo-Bommarito Mazda
Shawn Armstrong - Houston, TX - Jeff Haas Mazda
Peter Zettl - Escondido, CA - John Hine Mazda
Jamie Strickland - Woodbridge, ON - Ontario Mazda
Leon Dixon Crystal Mazda, Union, NJ
Erik Kneer - San Carlos, California - Almaden Mazda/Kia
Arlan Tarquinio - Fairfax, VA - Browns Fairfax Mazda
Michael Courson--San Antonio, Tx.--Roger Beasly Mazda, Austin,Tx.
Randy Zhu; San Diego, CA; Westcott Mazda
Michael G. McFarland - Bremerton, Wa. - University Mazda (Seattle)
Patrick Bradley-Campeau - Montréal, Québec, Canada - Gareau Mazda
Jason Roof, Cambridge, MA - Wellesely Mazda
Michael lee - Burbank,CA - Thousand Oaks Mazda
Jacob G. Giesbrecht, London Ontario Canada- Probart Mazda.
Chris DeCarli - Woodstock CT - Modern Mazda(Thomaston, CT)
Rob Clunes - Edmonton Alberta Canada - Jarman Mazda
Gregg John, Toronto, On, Canada Dufferin Mazda
Alex Garcia - Stockton, CA - Stockton Mazda
Anthony Michael Celia-Waldorf, MD- Koons Mazda
Mike Sewerniuk - Toronto, Ontario, Canada- Erin Mills Mazda
Dan Wallace - Cincinnati, OH- Kings Mazda
Shane Metzger, Atlanta GA, Jim Ellis Mazda
Casey Coenen \ Wisconsin Rapids, WI \ Morrie's Chippewa Valley Mazda
Pavan Reddy, Saratoga CA, Menlo Mazda
Joseph Paetzel - Eden Prairie, MN - Morries Mazda
Chris Grannis, Columbia, South Carolina, Harrellson Mazda
Jordan Sawalqah- Phoenix, AZ- Bell Mazda
Jim Pijloo, Orange California Irvine Mazda
Cory Bloom Longwood, FL Corey Fairbanks Mazda
Victor Starostenko, Los Angeles, CA Galpin Mazda
Nick Gregory, Luling, Louisiana... Don Ducote Mazda
Daniel Jomarron- Pearland, Tx--Mazda of Clear Lake
James Phillips- Canton Oh-Mazda of wooster
Tim Furrer,Mount Prospect,IL -- Liberty Auto City, Libertyville,IL.
Ian Torres- Toms River, NJ -Open Road Mazda
Victor Chong - Richmond Hill, Ontario, Canada -- Avante Mazda Richmond Hill
Jason Yeh--Austin, Tx.--Roger Beasly Mazda, Austin,Tx.
Alan Ruanto - Nashville, TN - Nelson Mazda
Matt King - Santa Maria, CA - Santa Maria Mazda
Eric/Stan Matcek, New Caney Texas, Kingwood Mazda
Matt Mendiola - San Diego, California - Cush Mazda Escondido
Shane Thompson, Kalamazoo, MI - Orrin B Hayes Mazda
C. Higgins; Austin, TX; Roger Beasley Mazda
S. Scott-Quekett; University Mazda,WA
Geoffrey Paul Biggers Mazda Elgin, IL
Rob Schmidt; Plover WI, -Don Miller Mazda, Madison Wi
Michael Chapnic: Boca Raton, FL - Delray Mazda

Crazy1one
06-30-2003, 03:19 PM
William Dalton - Memphis, TN - Covington Pike Mazda

N1XRR
07-01-2003, 03:16 PM
Just to let you know, you need to keep in one perspective. You switch from 1st to 3rd(which is what the letter should be written in) to 1st, to 3rd and back to 1st.

Example "We are writing this letter to you in..." 'WE' should not be in there.

Another example: "As the owners of the affected cars, we are asking you to" Again, no 'WE' and I have no idea what to do with 'As the owners'...but that is 1st person and needs to be changed. This is high school English.

Other then that, put me down.
Michael Casavant - Greer SC - John Finger Mazda

boostisgood
07-02-2003, 03:29 PM
Ok everyone, the Petition has been sent. I also have been informed that an owner of a Mazda dealership, who also happens to be close friends with one of the gentlemen, that brought the Mazdaspeed program to the states, was made aware of this petition. He has forwarded it to him, and will also pursue a resolution, along with us. YaY.

I also suggest providing this petition to your dealer. Give a copy to your service MGR, the Sales MGR, and Certify mail a copy to the OWNER of the dealership. This can ultimatly affect the dealers in the end, as ANY bad press could leave them with all the MSP sitting on thier lots.

Thanks,
CRaig

MSPDAVE125
07-02-2003, 04:34 PM
David Storms Newmarket, Ontario, Canada--- Dave Wood Mazda

girth
07-02-2003, 06:10 PM
I like the mailing the dealership idea. Is there a way to print this whole thread off EASILY?

Chojin
07-02-2003, 06:20 PM
girth -

Just Copy and Paste (the petition letter and all the listed names from the first post) into MS Word.

-Shawn

blindfury37
07-02-2003, 07:01 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: “Are you using 87 octane gas?” “It’s a characteristic of the Mazdaspeed” (this is my favorite, as being a “performance car” it should not have that characteristic), to “oh, its called turbo lag”. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any other steps, than sending this letter to you, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this “enthusiast” based car, do not want to see Mazda’s reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Thanks you for your time,
Michael Sandford - Lakewood, NJ - Toms River Mazda

jrodhotrod
07-03-2003, 03:08 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: “Are you using 87 octane gas?” “It’s a characteristic of the Mazdaspeed” (this is my favorite, as being a “performance car” it should not have that characteristic), to “oh, its called turbo lag”. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any other steps, than sending this letter to you, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this “enthusiast” based car, do not want to see Mazda’s reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Thanks you for your time,
Jared Elson - San Jose, CA - Almaden Mazda

JonnyMiata
07-03-2003, 03:14 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: “Are you using 87 octane gas?” “It’s a characteristic of the Mazdaspeed” (this is my favorite, as being a “performance car” it should not have that characteristic), to “oh, its called turbo lag”. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any other steps, than sending this letter to you, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this “enthusiast” based car, do not want to see Mazda’s reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Thanks you for your time,

Jon Roberto - Cincinnati, OH - Jake Sweeney Mazda

boostisgood
07-03-2003, 03:17 PM
Mods please lock the thread, petition has been sent as of yesterday. :D

Jliao
07-03-2003, 03:46 PM
You guys should use this

http://www.petitiononline.com/petition.html

boostisgood
07-03-2003, 03:50 PM
They sell your info I heard. :D

Jliao
07-03-2003, 04:16 PM
When you sign the petition, they only ask you for your name, email, and comments. Unless you're refering to the person that sign up for the peition.

boostisgood
07-03-2003, 04:18 PM
That, and the Email address soyou get mail bombed by every low life company selling porn :D (not that porn is a bad thing) :D

xxxcool21
07-03-2003, 10:03 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem while the car is in boost in 2nd gear and up. While at partial throttle, the car will hesitate/stumble, complicating passing and merging as well as other unreliable driving issues. It has also been found by many that this problem is related to an overly rich fuel mixture which occurs before the ECU goes to open loop operation.

This is an issue that we feel Mazda needs to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé are enthusiasts of performance cars. We notice the little things like this issue. It is very disheartening that this vehicle was released to the public with this issue unresolved. This $20,000 vehicle should not have been released with such an obvious drivability issue, especially since the targeted purchaser was the sport-driving enthusiast. This chracteristic has also been noted and remarked upon in several automotive magazine comparison tests, including a test in Car and Driver where the MS Protege was compared to the Ford SVT Focus, Nissan Sentra SE-R and Dodge SRT-4.

The majority of the owners who have experienced this issue have made it aware to their respective service departments. Some departments have been helpful -- they noticed the problem and made Mazda N.A. aware, while others have not been at all helpful. Some common service department responses have included: “Are you using 87 octane gas?”, “It’s a characteristic of the Mazdaspeed” and “Its called turbo lag”. The latter suggestion is certianly not the cause, as the problem is present AFTER full boost has been reached.

As the owners of the affected cars, we are asking you to please address this issue and work to fix it in a timely fashion. As Mazda owners and fans, we hope that by making you aware of this problem a solution can be discovered. Further, we do not want to see Mazda’s reputation tarnished by the delivery and subsequent refusal to fix what some are calling a "substandard product". We fear that, if unresolved, this issue may damage the success of future Mazdaspeed products.

Thanks you for your time,
Jeff Nash Clermont FL- dealer,CoreyFairbanksMazda...longwood,FL

hand14me
07-04-2003, 02:18 AM
I don't know if it is to late. but i would also like to be apart of this.

Kurt Rathmann, Houston TX - Jay Marks Mazda

bitsmaker
07-04-2003, 10:27 AM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: “Are you using 87 octane gas?” “It’s a characteristic of the Mazdaspeed” (this is my favorite, as being a “performance car” it should not have that characteristic), to “oh, its called turbo lag”. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any other steps, than sending this letter to you, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this “enthusiast” based car, do not want to see Mazda’s reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Thanks you for your time,
Mehul Mahimtura - FL

itz_alan
02-25-2004, 01:43 PM
characteristics was spelled wrong in the first letter, dont know if its all like that so just letting ya know

Notorious
02-25-2004, 01:54 PM
errr this is pretty old and the fix has been released.

kevducridr
02-25-2004, 02:26 PM
It hasn't really been "fixed" but yeah, I noticed the dates on the posts after posting. (laugh) Oopsy. Plus the damn thing was supposed to be locked. (lol2)

Hachiman
02-25-2004, 02:57 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem while the car is in boost in 2nd gear and up. While at partial throttle, the car will hesitate/stumble, complicating passing and merging as well as other unreliable driving issues. It has also been found by many that this problem is related to an overly rich fuel mixture which occurs before the ECU goes to open loop operation.

This is an issue that we feel Mazda needs to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé are enthusiasts of performance cars. We notice the little things like this issue. It is very disheartening that this vehicle was released to the public with this issue unresolved. This $20,000 vehicle should not have been released with such an obvious drivability issue, especially since the targeted purchaser was the sport-driving enthusiast. This chracteristic has also been noted and remarked upon in several automotive magazine comparison tests, including a test in Car and Driver where the MS Protege was compared to the Ford SVT Focus, Nissan Sentra SE-R and Dodge SRT-4.

The majority of the owners who have experienced this issue have made it aware to their respective service departments. Some departments have been helpful -- they noticed the problem and made Mazda N.A. aware, while others have not been at all helpful. Some common service department responses have included: “Are you using 87 octane gas?”, “It’s a characteristic of the Mazdaspeed” and “Its called turbo lag”. The latter suggestion is certianly not the cause, as the problem is present AFTER full boost has been reached.

As the owners of the affected cars, we are asking you to please address this issue and work to fix it in a timely fashion. As Mazda owners and fans, we hope that by making you aware of this problem a solution can be discovered. Further, we do not want to see Mazda’s reputation tarnished by the delivery and subsequent refusal to fix what some are calling a "substandard product". We fear that, if unresolved, this issue may damage the success of future Mazdaspeed products.

Thanks you for your time,

John R. Heltsley II, San Diego, CA - Cush Mazda

pates03
02-25-2004, 06:31 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: “Are you using 87 octane gas?” “It’s a characteristic of the Mazdaspeed” (this is my favorite, as being a “performance car” it should not have that characteristic), to “oh, its called turbo lag”. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any steps further than sending you thi letter, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this “enthusiast” based car, do not want to see Mazda’s reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Thanks you for your time,
Peter Sgroi - Miami, Florida - Mazda of Kendall

MazdaSpeeder00
02-25-2004, 06:46 PM
My question is that once we've gotten the temporary fix "flash".....what can we do? Ive heard that you cant change it back....so are we screwed?

Dustin Beatty, Mt. Vernon, IL - Bomaritto South Mazda

noclue119
02-25-2004, 07:08 PM
Ying Guo - Altanta, GA - Jim Ellis #1014

yashooa
02-25-2004, 07:42 PM
This is from last year! Someone lock this damn thread! T3ase?

MazdaSpeeder00
02-25-2004, 07:57 PM
This is from last year! Someone lock this damn thread! T3ase?
LOL are you serious....wow...(bang)

MzD808SpD
02-25-2004, 07:58 PM
To Whom It May Concern:

We are writing this letter to you in regards to a drivability issue that we have with the Mazdaspeed Protégé.

Over the past few months, many of the owners have experienced a hesitation/stumble problem, while the car is in boost, in 2nd gear and up. The car, at partial throttle, will hesitate/stumble, causing passing, merging, and unreliable driving issues. It has also been found by many, that this issue is related to an overly rich fuel mixture, before the ecu will go open loop.

This is an issue that Mazda NEEDS to address immediately, as the majority of the purchasers of the Mazdaspeed Protégé, are enthusiasts of performance cars. We notice the little things, like this issue. It is very disheartening that this vehicle was released to the public, with this issue. This twenty thousand dollar vehicle should have been released with no drivability issues, knowing that the targeted purchaser was the sport-driving enthusiast.

The majority of the owners, who have experienced this issue, have made it aware to our service departments. Some have been helpful, and noticed the issue, and made Mazda N.A. aware, others have given very ignorant excuses for the issue. Some being: “Are you using 87 octane gas?” “It’s a characteristic of the Mazdaspeed” (this is my favorite, as being a “performance car” it should not have that characteristic), to “oh, its called turbo lag”. We all know what turbo lag is, when full boost sets in on the car, and that the issue is present AFTER full boost.

We are asking you as the owners of the affected cars, to please address this issue, and fix it in a timely fashion. We would hate to take any steps further than sending you thi letter, to allow us to have the car we paid $20,000 to run as expected. We, the owners of this “enthusiast” based car, do not want to see Mazda’s reputation tarnished, by delivering a sub standard product, and not fixing it. This, along with Mazda seemingly decline in sales, could ultimately hurt any other enthusiast based product being delivered by Mazda again.

Thanks you for your time,

Kevin Oshiro, HI-cutter mazda of waipahu

KyRaceFan
02-25-2004, 08:04 PM
did you people NOT see the original thread date from June of 03? the Flash is out.
if you dont know what it is by now, then you deserve the hesitation you have...

CLOSE IT.