Talked to Callaway today

[boostisgood]

Ok Guys and Gals,

I spoke with Callaway's engineer for the MSP project, about the stumbling/hesitation, the same one I emailed about a week agaon. He could not give me specific information, due to contractual agreements, but did state that my email, along with several others, have been passed on to the MSP engineering team, and to the top of MAzda itself. Also, the top of Callaway having direct discussions with the top hats of Mazda in regards to our issues.(made me glad ot hear that. :D )

What is next is speculation from my conversation, so do not take this as HIS words, but mine. I got the impression that Callaway, beiung named as a co-engineer of the turbo system, is extreemly disapointed, and upset, that this issue has come about. Also, I got the impression that Callaway has "URGED" Mazda to fix the issue, with the guidance of Callaway "HELP"

So there you have it, believe me or not, believe Callaway or not. I do, as Callaway would not wanth thier rep ruined, by having thier name associated with an Import mfr, that did not correct an issue that the MFR caused, and not Callaway. :D

[funnylittlman]

WOO HOOO Go Callaway! :D I'll take your word for it Boostisgood!

[jroof]

Did he give any indication as to how Mazda was responding to these comments? Also, did you get the feeling that his feelings were that the system they designed for the MSP would and should perform better assuming better breathing and fuel map?
Thanks

[TURBO3WAGON]

Good job, but how long does Mazda plan to pussy foot around before correcting the problem. It’s to the point that some dealers aren’t even allowing a test drive before you sign on the dotted line.

(flame) (rant) (pissed)

[funnylittlman]

Maybe this means we're going to 9 psi (like Callaway had it at 1st ! :D)

[SpicyMSP]

Hey ricer.. pass them along my name too.

[AGR]

Originally posted by TURBO3WAGON
Good job, but how long does Mazda plan to pussy foot around before correcting the problem. It’s to the point that some dealers aren’t even allowing a test drive before you sign on the dotted line.

heeee heeeeeee....he said Pussy!! (omg)

hmmmmm,,,,and Pussy Foot - Spooky :eek:

[TURBO3WAGON]

Settle down beeves!

:D

[1sty]

I would be gearing up a slander lawsuit against mazda if I was callaway for them not coming through as promised and dragging callaways name throught the mud.

[Newf]

9 psi...doubt it. Mazda is too chicken shit to do that.

Kind of sounds like the racing beat situation where they were taking heat for the clunk noise caused by the bushings, when Mazda is the one that changed their specs and put their own crap bushings on.

[Heathen23]

I would be very happy to see mazda do something about this issue but I doubt they will do anything fast (if at all). It will cost them a ton of cash and since it's not safety related there is no rush from there perspective. Since those of us on the forum are so very aware of the problem it seems even more extreme. To everyday joe-non-forum it may just seem like a mild hiccup. I agree the problem is ridiculous but if newf spent what seems like half of his adult life trying to get the clunk fixed (which would seem to be a relatively easy fix) do you seriously think that Mazda will fix the stumble quickly if at all? I hate to be a huge pessimist but I just don't see anything happening any time soon.

edit: I hope I'm completely wrong!

[TURBO3WAGON]

Pussy foot Mazda won't boost the car to 9psi.

nope, no way.


total :bs:

[1sty]

The hesitation is likely a fuel map change at most, simply making a proper program in the first place would likely solve the issue.
Wouldn't be much cost at all.

[TURBO3WAGON]

My service guy told me that the new map is done and waiting for EPA approval.

Who knows if this is true...


:bs:

[1sty]

Coming from a service guy its just a BS story Mazda told him to keep you at bay.

[TURBO3WAGON]

I think you are correct, Sir.

:wtf:

[Heathen23]

The hesitation is likely a fuel map change at most, simply making a proper program in the first place would likely solve the issue.

A proper program in the first place seems to be the exact problem. That wasn't done.

Making 200 suits shuffle paper around, remapping 03/03.5/03.7's, and paying service tech's for the fix time isn't a drop in the bucket to a smaller manufacturer like Mazda. This is even more unlikely considering Mazda/Ford is looking for a way to make Mazda more profitable stateside.

[boostisgood]

Well, it was Mazda Japan, believe it or not, that forced the mapping changes. Guess they didnt want the AMericans to have a fast car. (just kidding)

I truly beleive that Callaway will help get this issue resolved ASAP, as they dont want to have a bad name. The gentleman I spoke with trolls msg boards, and was well aware of the situation, before anyone of us contacted him. I, along with you all, and a few others that DONT troll boards, need to keep the pressure up, not harsh, just a weekly call to the dealer, or the mazda line.

If nothing happens within, say 3 weeks to a month, we start talking about going to the press. By this, I mean SCI, Import 2nr, SuperStreet ect. ect. this is where it will hurt the most. In the Mags that target the drivers of the MSP.

Ill [post more when I get home, time to call it a day.

[1sty]

They simply need to have the program remapped with one of the 1000 2003.5 MPS still inproduction or awaiting shipping. they easily have the means, then just issue the program change to the dealer network and done, not like there needs to be an serious R & D or even parts involved.

[1sty]

I'd write those comments to magazines now before any 2003.5 get sold. That way dealers will have to demand action as they now have 2003's and 2003.5's they can't give away let alone sell.

[Newf]

their might be some money spent on research and testing. But, as far as cost of the actual fix, there is none. It's a simple flash of the ecu is it not? Therefore, this is free. Also, the clunk is not a easy problem to duplicate, making bushings requires testing where the car would have to drive on them for months before deciding it's fixed. If not fixed, start over again. Whereas, flashing the ecu would take a few minutes, and a few days of driving.

I don't see it as an impossibility at all.

[Heathen23]

They simply need to have the program remapped with one of the 1000 2003.5 MPS still inproduction or awaiting shipping. they easily have the means, then just issue the program change to the dealer network and done, not like there needs to be an serious R & D or even parts involved.

Very true 1st. However, you know how they usually find a way to make a simple fix cost $823947384238947 when it comes to recalls and the like. My guess is this would be a huge shot to the margins on this line of vehicle.

[1sty]

Not if the alternitive was the buying rate dropping 90% from negative owner feedback in the most popular magazines.

[Heathen23]

Well, hell. Let's make a form letter and have everybody send it out to Import2nR, superstreet, and the like. See if we can get it published in one of the mags and let all hell brake loose. Otherwise I think we are mistaken to think mazda is going to call you up one day and say "we have your fix, bring you car on in".

[Dexter]

grrrr i feel like something is wrong with my car because im NOT having any stumbling or hesitation, hiccup issues. WTF???

[Heathen23]

Maybe it's because you were "tampering" with the wiring or something dex? :rolleyes:

My guess is the temps in Ill haven't made it stand out at you so badly. My hesitation increased hand in hand with the temps in NC.

[boostisgood]

Just got off the phone with Mazdaspeed, and told them of my call to Callaway. Had it logged on my database info, and asked it to also be forwarded to the higher ups.

The rep I spoke with, Heather, did state that she is aware of a fix being worked on, but did not have any specifics as to what or when it will be available.

My dealer was closed when I tried to call, Ill try in the morning. My Writeup guy is actually pretty cool, so Ill try to juice him for some info, and get him to pass this info on too.

Its all about persistance, like Newf is doing with the CLUNK, that will get this fixed. Dont just live with it, make phone calls to Mazda, ask to speak with the regional rep, call your dealer, write letters. This is a 20k car, that is geared to enthusiasts like us to buy. Us, who have purchased the car, can make or break any future sales, with the information, and owner power we have. :D

[DooMer_MP3]

This really does sound like the swaybar clunk issue. Two years and still waiting! It sucks for the MSP owners though. Two problems that will MAYBE get fixed.

Chris

[BremertonMSP]

Originally posted by boostisgood
Its all about persistance, like Newf is doing with the CLUNK, that will get this fixed. Dont just live with it, make phone calls to Mazda, ask to speak with the regional rep, call your dealer, write letters. This is a 20k car, that is geared to enthusiasts like us to buy. Us, who have purchased the car, can make or break any future sales, with the information, and owner power we have. :D

Kudos Boost, I may not agree with you on everything, but your work on this one is worth praise.

Again, Kudos (2thumbs)

[boostisgood]

Originally posted by BremertonMSP


Kudos Boost, I may not agree with you on everything, but your work on this one is worth praise.

Again, Kudos (2thumbs)

Thanks Jerkey :D j/k Ino we dont see eye to eye on a few things, and that is human nature. To put the CAI to SRI thing to rest (yeah Im thread jacking my own thread, its mine and I can do it.) I did jsut order the Injen. I just dont feel like dealing with the RnD for an SRI, plus my uncle never is at his shop for me to do the sheet metal work.

To top it all off, I will be competing in shows, and the CAI will get mroe points, believe it or not, I am a judge afterall, then a homemade SRI. :D
(threadjack off)

I have a freind of a friend that works for PRIMEDIA, the owners of SS, 2nr and SCI, and Im gonna let him know whats goin on. Just to get them ready for the media blitz that could possibly happen if the fix is not done expediantly (SP) and remember, SCI LOVED the MSP, I would hate to see them have to do a negative writeup on it now :D

[JPBlackMP5]

Boostisgood,
you deserve a healthy applause from we who suffer from this problem(s). Thanks so much for your diligence and thoroughness. I'll be takin' the car in servicing just for those issues.

(group) (thumb)

[slug420]

i think we shuold all send emails to SCC (so it gets done) to have a new section created


like their new sports car buyer's guide, which picks a car, supra, rx7, 300zx, mr2 and takls about buynig one, they should have a section called "the chronic" or something neat which discusses chronic problems with certain cars.

With some cars its probably a gear that doesnt work, others a door that never shuts right, maybe a suspension clunk, excessive turbo lag, some hesitation, fuses shorting out, whatever.

Feature a car and its problem in each issue. They research the problem themselves, ask the manufacturer abuot the problem, and then do their own tests on reader's rides, then maybe go back to the manufactuer and publish their results. THAT is the kind of attention that copmanies would want to aviod. And if someone came in and said "we are with a magazine doing an article about the MP3 clunk........what are you doing to fix it?"
"we are doing this"
"well this car has had that done and it did not fix it, what now?"

SCC goes to racing beat for input and tests solutions consumers have had to come up with on their own






id love to see a section like that

[slug420]

oh yea, and if you talk to callaway again and he has any interest in seeing a msp in person, lemme kno and ill take another ride down

[1sty]

I'm coming too, just to see those damn vettes!

[slug420]

haha, last time I was there, they wouldnt let me look around back at all :(

[1sty]

I wasn't going to ask, they'd just see a 5'9" white blur then hear a vette start up. :D

[slug420]

lol

[girth]

Originally posted by JPBlackMP5
Boostisgood,
you deserve a healthy applause from we who suffer from this problem(s). Thanks so much for your diligence and thoroughness.


That is very true. If this problem ever gets fixed I think Boostisgood deserves a huge thank you from everyone. You must have a very long fuse Boostisgood. I also thank everyone else for their efforts in putting up with all the dealership :bs:

I sure wish I could help more but I'm 100 miles from the nearest dealership...:(

I also like Heathen's idea of starting a form letter that each of us could print off and snail mail to many car magazines. The squeeky wheel gets the grease.

[boostisgood]

http://www.msprotege.com/vbb225/showthread.php?s=&threadid=22294

Follow this link to a poll, I will be giving the numbers over to a "friend" in the Magazine business, and he will see what should be done from there for us. :D

[unwrittenLaw]

When I took my MSP in to the dealer about the stumble, one of the service techs thought it might be the brand of gas I was using...hmmm yeah...my head hurt after he said that. Then he called Mazda and found out that there is a hesitation problem.
Maybe he should have called Mazda first before giving his brilliant hypothesis.

[chwood]

Originally posted by unwrittenLaw
When I took my MSP in to the dealer about the stumble, one of the service techs thought it might be the brand of gas I was using...hmmm yeah...my head hurt after he said that. Then he called Mazda and found out that there is a hesitation problem.
Maybe he should have called Mazda first before giving his brilliant hypothesis.

LOL

I got this too.

"...try using only the additive free brands..."

<sigh>

[liftmycurse]

[QUOTE]Originally posted by chwood


LOL

I got this too.

"...try using only the additive free brands..."

<sigh> [/QUOTE

hahahahahaha!!!!! I think i'm going to say screw it and buy something that runs right.

[SaaBaaDoo]

my mazda tech told me that is the normal characteristic of the car!!! HUH wtf ? Where in the hell did he get his mechanics license, my wife can feel the hesitation sitting in the passenger seat!

[mspracer21]

what is up with stumbling. hesitation come from when does it usually happen......:wtf:

[blynzoo]

Originally posted by slug420
i think we shuold all send emails to SCC (so it gets done) to have a new section created


like their new sports car buyer's guide, which picks a car, supra, rx7, 300zx, mr2 and takls about buynig one, they should have a section called "the chronic" or something neat which discusses chronic problems with certain cars.

With some cars its probably a gear that doesnt work, others a door that never shuts right, maybe a suspension clunk, excessive turbo lag, some hesitation, fuses shorting out, whatever.

Feature a car and its problem in each issue. They research the problem themselves, ask the manufacturer abuot the problem, and then do their own tests on reader's rides, then maybe go back to the manufactuer and publish their results. THAT is the kind of attention that copmanies would want to aviod. And if someone came in and said "we are with a magazine doing an article about the MP3 clunk........what are you doing to fix it?"
"we are doing this"
"well this car has had that done and it did not fix it, what now?"

SCC goes to racing beat for input and tests solutions consumers have had to come up with on their own






id love to see a section like that Now that is an idea. Do a quick form letter write up, I will clean it up, and we can all send it in....

[SaaBaaDoo]

I second the notion!

[Swerny]

Where do i sign ???

MS MSP #143

[boostisgood]

Guys, calm down on the letter thingy. I already talked to someone at a very popular auto magazine, and he is interested in this issue we have. I have posted a poll, to see how many MSP have this issue on this thread. This information will be passed onto him, and he will get the ball rolling for an "advisment" about the MSP issue. :D

[TURBO3WAGON]

Now that's using your head.

Good move.

:cool:

[JPBlackMP5]

Count me in. I voted YES to this issue.

Whoops! was that another thread??;)

[boostisgood]

Call has been made. Info has been emailed with the links to al lt he thread that are about our issue.

[Newf]

boost rulez!

....you know what I mean :)

[boostisgood]

lmao Newf im teaching my little cousins and nephews to say "Craig Rules" (craig is my real name, my mom is not into cars to name me boostisgood, I couldve only wished though ) :D

[1sty]

Wow we have alot of Craigs here.

[OrangeAppeal]

Originally posted by SaaBaaDoo
my mazda tech told me that is the normal characteristic of the car!!! HUH wtf ? Where in the hell did he get his mechanics license, my wife can feel the hesitation sitting in the passenger seat!

That info isn't coming from the mechanic...it is merely what he is being told from Mazda Corporate/Technical Assistance. I've been told this too, by the District Customer Support Manager...and I say again, SINCE WHEN IS IT A NORMAL CHARACTERISTIC OF ANY "NEW" CAR TO HESITATE/STUMBLE/BOG AND NOT DRIVE PROPERLY?


Originally posted by unwrittenLaw
When I took my MSP in to the dealer about the stumble, one of the service techs thought it might be the brand of gas I was using...hmmm yeah...my head hurt after he said that. Then he called Mazda and found out that there is a hesitation problem.
Maybe he should have called Mazda first before giving his brilliant hypothesis.

Yeah, I've had 3 different Mazda Employees question weather or not I was using "premium" gas (1 guy 3 times, and the two others 1 time)...and each time I replied I had never used anything lower than 93 octane...then one of the guys said, well you should try a different gas station then (I don't go to the same gas station each time:wtf: )

Anyway, it frustrates me to keep talking about this, cause i keep hitting a brick wall with Mazda.

[SaaBaaDoo]

Actually the "mazdaspeed tech" told me that when he was riding in the car with me!!!

[slug420]

i was srivnig home last night thinking abuot this and.....in this communication with your magazine connection can you suggest a line like:

"With Mazda having so much trouble resolving a simple 3 year old issue with some rubber bushings, which is only a problem because they changed the designs from what they were given by Racing Beat in the first place, how much confidence can we have in their ability to rollout an all new rotary powered car?"

make sure they make some comment like that, some trash talk would spice this article up nicely.

:)

[kwiktsi]

Originally posted by boostisgood
Ok Guys and Gals,

I spoke with Callaway's engineer for the MSP project, about the stumbling/hesitation, the same one I emailed about a week agaon. He could not give me specific information, due to contractual agreements, but did state that my email, along with several others, have been passed on to the MSP engineering team, and to the top of MAzda itself. Also, the top of Callaway having direct discussions with the top hats of Mazda in regards to our issues.(made me glad ot hear that. :D )

What is next is speculation from my conversation, so do not take this as HIS words, but mine. I got the impression that Callaway, beiung named as a co-engineer of the turbo system, is extreemly disapointed, and upset, that this issue has come about. Also, I got the impression that Callaway has "URGED" Mazda to fix the issue, with the guidance of Callaway "HELP"

So there you have it, believe me or not, believe Callaway or not. I do, as Callaway would not wanth thier rep ruined, by having thier name associated with an Import mfr, that did not correct an issue that the MFR caused, and not Callaway. :D

I could have told you that :).. I spoke with Callaway bout 2 months ago :).
Joe

[kwiktsi]

Originally posted by Heathen23
Well, hell. Let's make a form letter and have everybody send it out to Import2nR, superstreet, and the like. See if we can get it published in one of the mags and let all hell brake loose. Otherwise I think we are mistaken to think mazda is going to call you up one day and say "we have your fix, bring you car on in".

My concern with that is once word is spread- there goes sales/resale and if Mazda decides to pull the model from it's line up due to poor sales, then it will look even worse when we go to sell them- "hey, that's the car that had all those problems, so Mazda stopped making it"... Be careful not to screw yourselves in the long run.
Joe

[kwiktsi]

Originally posted by SaaBaaDoo
my mazda tech told me that is the normal characteristic of the car!!! HUH wtf ? Where in the hell did he get his mechanics license, my wife can feel the hesitation sitting in the passenger seat!

Haha- my tech said "don't you think Mazda did that for a reason?" and looked at me like I was the idiot :rolleyes: ..
Joe

[TURBO3WAGON]

Mazda is full of shit! I hate it when people insult my intelligence. Try different gas… BS! That is exactly why I don’t own the car any more. It’s a serious problem that Mazda could have resolved months ago, But chose to ignore it as if it would go away. The Mata has similar issues, which still have not been resolved. The first thing Mazda needs to do is to publicly acknowledge that there is a problem with its cars, which they have not done. You guys better not give up with them! Fight those corporate bastards. The Mazdaspeed is an awesome car, It’s a frickin shame Mazda is pussy footing around with this issue.

[CRDMS1]

Originally posted by kwiktsi

My concern with that is once word is spread- there goes sales/resale and if Mazda decides to pull the model from it's line up due to poor sales, then it will look even worse when we go to sell them- "hey, that's the car that had all those problems, so Mazda stopped making it"... Be careful not to screw yourselves in the long run.
Joe

Or Mazda can come out smelling like a rose by actually taking care of their customers with a legitimate complaint. By delaying a fix and/or ignoring the problem, they are the ones that risk a huge PR black-eye. Furthermore, the MAZDASPEED program will fall flat on its face before it ever had a chance. Methinks Mazda is going to fix this problem or else...

(smash)(dark)(gun)(blowup)(protest)(nuts)(fight)

Peace...(hippy)

[TURBO3WAGON]

I agree 100%

[z00mer]

My wife does`nt even like to ride w/ me in my MSP any more, thanks to that damn hesitation crap!!! Even my dumbass dealership says it`s a "trait of the car"!:wtf: I hope that Callaway gives Mazda a big kick in their ass, and fix this!!!(pissed)

This crap is driving me nuts!! (chair)

[mp5]

I wouldn't hold my breath for a quick fix anytime soon, regardless of how much publicity you create. While I realize it is not the same problem, it took Mazda 21 months to fix the cold start rattle from the Pro5. I first complained about the issue in Oct 2001. I was told at that time they were aware of the problem ant that the fix should be out by the first week Dec 2001. In Dec I was told that the reprogrammed ecu just needed to be approved by the epa and should be avaialbe any day now. In Feb 2002 I was told the fix would be out by the end of March 2002. In April 2002, I was told that Mazda is currently resaerching the problem to determine why some vehicles are affected while others are not. At that time I demanded that my 12 month warranty on adjustments (rattles from interior peices) be extended for 12 months after the cold start rattle was fixed because I wasn't going to continue to bring the car in to have the rattles fixed untril they solved the problem that was causing them in the first place. It took another 2 months and a report to the NYS attorney general for them to issue me the warranty extension. In Sept 2002, I was told that Mazda had to scrap thier first fix due to poor emmisions and that they are determined to continue to research the problem until a fix is found. I was also told that I shouldn't contact Mazda USA anymore, that they will contact me when a fix is avaiable. In October 2002, I was told they had another ecu reprogram in conjuction with a replaced delay valve that they are currently testing with several customer cars and if all goes well will be avaiable in Dec. In Dec 2002, I was told that they were continuing with the testing and that it looks promising. If all continued to go well the fix should be avaiable in the first quater of 2003. I finally did get the fix in March 2003, after I contacted them again), 21 months after I bought my Pro5, which turned out to be a reprogrammed ecu along with the VTCS delay vavle replacement.

With the limited production run of the MPS, I think it will be harder for you guys to get a fix for the hesitation problem. While Callaway's intensions are good, Mazda is not going to listen to them anymore then they listened to Racing Beat about the MP3 clunk problem. And also due to the limited production numbers of MSP's, I don't think Mazda will worry about any bad publicity you may be able to drum up from the import magazines.

Sorry about the long post and I wish you the best of luck getting the hesitation problem fixed in a more timely manner.

[Betrayer]

Hey guys! I'm new to this forum, and I read all of this thread, but nowhere can I find what the problem is lol. What is the problem exactly you guys are talking about ? Something about the turbo ?

Thanks for not using too much technical mumbo-jumbo, as I am new here!

Thanks a lot!

[No.5]

I'm tired of waiting, and arguing with my Dealership. Although we must remain professional about our concerns, I'm seriously thinking about creating a website to 'publically' state all these concerns. Writing letters to say, Car & Driver, ect. won't hurt either. We need to inform more industry enthusiasts about the crap Mazda is dishing us.

This is the first and last Mazda I will ever own. :bs: :bs: :bs:

[CRDMS1]

mp5, sorry to hear about your personal saga with the P5. I would normally agree with your logic except, by all indications, Mazda plans to expand the MAZDASPEED program to other platforms and the bad PR early in the program can kill it outright. They've spent far too much money on ZOOM-ZOOM only to let it go BOOM-BOOM once the word gets out that their product is defective and they are unresponsive in the area of customer service. Not to mention, the major aftermarket tuning companies will avoid them like the plague to keep from getting a bad rep. by association (i.e. Callaway, Racing Beat, et al).

Peace...(hippy)