Vibrating driver side mirror? [Archive]

Rockadile

11-01-2007, 11:15 PM

I've read about this issue here (I think) before and my wife's '07 CX-9 has it. While driving normal speeds both around town and on the highway, the driver side mirror (not the housing) vibrates. The dealer confirmed it is a problem with all models on their lot. I'd love to get Mazda's attention on this to get it fixed as it is really annoying.

Anyone else have this problem?

BTW, I did write them about it but I wonder how much good it will do.

Crystalwhitey

11-02-2007, 09:20 AM

I am in the same boat as you. It vibrates once I drove off the lot. I will bring it in for the 1st oil change. I hope it will be a one time fix.

Btw, how many miles do you have when you all did the first oil change? I am thinking at 3750? I have look through the owners manual and I believe it didn't list the intervals? Am I missing something?

l-miwa

11-02-2007, 09:31 AM

I have look through the owners manual and I believe it didn't list the intervals? Am I missing something?

Factory recommended intervals are 7500mi unless severe duty, then 5000mi.

nj_jamaican

11-02-2007, 11:19 AM

My first oil change was at 3750 as recommended by the dealer. It was very brief. My next oil change is scheduled for 7500 miles.

Crystalwhitey

11-02-2007, 11:25 AM

Thanks for the replies guys. Since I got the "free life time oil change" deal from my dealer, I will bring in every 3750 miles. I would say mine is a severe duty because of the mad traffic here in DC.

Back to topic, what's the deal with vibrating mirror for you guys?

mr4x4king

11-04-2007, 10:47 AM

my drivers side mirror vibrates on my 2008 speed 3

CX92ENVY

11-05-2007, 08:34 PM

Mine vibrates but usually to the music LOL.

iracemine

11-05-2007, 09:59 PM

stick something in between the mirror and the housing, and vola!

DashingMax

11-05-2007, 10:21 PM

stick something in between the mirror and the housing, and vola!

Well, then you cannot adjust it!! Not such a great idea.
Mazda should fix this!

CX9 SportOwner

11-06-2007, 04:00 AM

No abnormal vibes here. Only 2 problems with our car.
The Gas Cap tether broke when I tried to twist it around to set the cap on the door.
A rear seatbelt storage clip broke when I slammed a fence rail into it at Home Depot. Mazda took care of both anyway.

Crystalwhitey

11-13-2007, 03:17 PM

Service Advisor just called and told me there's a manufacturer defect on those mirrors. New replacement parts are coming in.

As a side note, about those black marks on the wheels, he was asking me if I spray something onto them ?! (argh) I told them it was like that since day 1 and I have notified the sales immediately. I believe they are getting the wheel replaced too. FYI, only the front left is the worst. The other 3 are acceptable so I don't bother to ask them to replace all 4.

Rockadile

12-13-2007, 10:50 PM

Service Advisor just called and told me there's a manufacturer defect on those mirrors. New replacement parts are coming in.

Did you manage to get this fixed yet? I am wondering if my dealer would know anything about this.

THANKS.

Crystalwhitey

12-17-2007, 12:23 PM

Did you manage to get this fixed yet? I am wondering if my dealer would know anything about this.

THANKS.

If you read my other post, the SA is dumb as an idiot. He ordered a defect part for my defected mirror. I still haven't heard from him 2 weeks later... what a great customer service (jerkit) Once Castle Mazda at Silver Spring, MD sold you a car, you are on your own (butt)

Lindyrect

12-17-2007, 10:48 PM

Dude, Ourisman 3 miles down the road at Ft. Meade isn't much better. You need to give the service manager a smack down by talking to the dealership manager about lack of contact. Trust me. If you need some help substantiating that the mirror is an issue, PM me and I will call them and complain too.

Crystalwhitey

12-31-2007, 11:46 AM

Marin Mazda

01-04-2008, 09:14 PM

There is no fix for this yet... They know of it... all of ours... do it.... ... our Rep has no answer...

MacMaster

04-29-2008, 11:53 PM

haha mine is vibrating too =) like after 55 mph.. im takin my cx-9 to dealer 2morrow for the first oil change...

CX9 SportOwner

04-29-2008, 11:56 PM

unusuably vibrating?

MacMaster

05-01-2008, 12:29 AM

well today i took my cx-9 to dealer.. they changed the oil... but mirror is still same... vibrating after 55-60 mph... they say its oke, no need to replace it lol...

CX9 SportOwner

05-02-2008, 11:13 PM

perfect example of too many people on the planet.companies know they have built in business, so why try? I do wish factories cared more about how their dealers treat customers though.

Our dealer is primarily F(ound) O(n) R(oad) D(ead) and clearly hates Mazda. They stock nothing for Mazdas, and the parts guys are totally ignorant about the Make. (I went in for a part for my 92 B2600i and the counterman had no idea what kind of vehicle it was and couldn't find the part)

I had to go to a dealer 100 miles away to get our Zoom-Zoom stickers! Sheesh

MacMaster

05-04-2008, 09:50 PM

wow 100 miles... mine is like 7 miles from my home... and they ve sent the zoom-zoom sticker to my home address... =)

jabba

05-27-2008, 09:13 PM

Just noticed that my side mirrors are vibrating too, the driver's side seems worse. Our CX-9 was built in Jan 08 or so.

Kinda annoying, I wonder if it's an airflow issue inside the mirror housing that making vibrate like that? Which would mean it's a design issue, not anything mechanical.

Not a big deal overall, but then again, this is the first car that I've owned that is doing this.

synergy

05-30-2008, 11:23 PM

We just bought our CX-9 GT AWD and with 15 miles on the ODO my wife points out the shaky driver's side mirror. Passenger side is fine!?! We will address it on the first oil change as well....bummer.

MacMaster

06-01-2008, 08:11 PM

My driver side mirror is still vibrating after like 45 mph (it was 55 mph like a while ago)... and its kinda annoying... there is nothin to do bout it, at least thats what my dealer said.. i might trade in my cx-9 with an escalade im not sure yet..

Whitesnake

06-02-2008, 07:47 AM

Why don't someone start a class action law suit?

MacMaster

10-04-2008, 01:09 AM

well last week i took my cx-9 to the dealer and they replaced some kind of bolt or sumtin i dont know its name, tech guy said its a small part in the mirror and it needs to be replaced. anyway they replaced it and it kinda stopped vibrating, cant say perfect tho.Sumtimes i ask to my self=> Man why didnt i just buy the audi q7? cause cx-9 was waay cheaper than q7 haha... q7 was like 52 and i got my cx-9 gt for 34.

mofobaru

10-08-2008, 12:31 PM

I have the vibrating driver's side mirror problem too. I've never had this problem with any other car, and I've owned about 20 cars over the years.

Are Mazda aware of the issue? Can it be fixed by dealer service?

nguvanh

10-21-2008, 04:24 AM

I have same vibrating issue. My dealer replaced it, but it's still vibrating as before with a bit less.

speed858

01-17-2009, 11:04 PM

Same here guys! I have an 07 Mazdaspeed 3 gt and the mirror issue is a real pain in the ass. I first tried to super glue the mirror itself to the black frame around it.. no luck.. Then I tried super gluing all the bolts and torqueing everything down... no luck... then I just went to mazda and had them replace the whole housing.. no luck... then I adding some weight to the mirror to make it heavier.. no luck.. then I tried gluing the ball joints down on the mirror housing.. and still no luck.

I just had the mirror replaced by Mazda in Nov of 08 so there is no current fix to this. I really don't know what direction to go with this. Anyone try any other solutions?

speed858

01-24-2009, 12:10 AM

I have the answer to everyone's mirror problem!!!

Today I decided to Dynomat the entire mirror fixture. I pretty much put a piece of dynomat in between any piece in the mirror that connected to another that would transfer vibration from the car. I also dynomated the entire part on the car where the mirror screws in. It took me like 2 hrs to disassemble and dynomat but it's 95% better. There is a very slight rattle but nothing that you would notice like before.

Good luck everyone!

SeCX-9

01-24-2009, 07:41 AM

This is getting on my nerves now. They replaced the mirror and it still vibrates like before, if not worse. I am seriously going to write a letter to Mazda USA and complain the crap out of them.

At any rate, no way I am going back to this BS stealership (upyours)

Ask the MazdaTechie on this forum. He really seems to know this car quite well....

http://www.mazdaforum.com/forumid_235/tt.htm

I've tried to get him on this forum, but haven't had any success

Bona

03-11-2009, 11:08 PM

We got a CX-9 about a month ago. I noticed the vibrating mirror. Dealer service Manager claimed he had never seen one vibrate, then suggested we drive another CX-9 to see if they all do it. I'm not too happy, I don't care if they all do it, none of them should vibrate. I've never owned a car where the mirror vibrated like this. Service manager was supposed to call Mazda, I checked a few days later and he hadn't called them yet. It has been a couple of weeks with no response. I'm going to try again this week.

Has anyone had this successfully fixed yet? If so, what did they do?

CX9 SportOwner

03-12-2009, 01:39 AM

There is a very slight rattle but nothing that you would notice like before.

That's how are mirrors are from the factory. Barely noticeable.

Does everyone with vibrating mirrors have the ones with the turn signals in them?

Force-1

03-12-2009, 08:04 AM

My mirrors don't vibrate at all, and I have the built in turn signals.

Lindyrect

03-12-2009, 08:25 AM

My 07' has the built-in turn signals and my mirrors vibrate like I have a 12" woofer in the damn doors. The driver's side seems to do it worse. The rate of vibration seems to increase depending on road surface condition and speed.

vikefan7

03-12-2009, 11:43 AM

I have the turn signals in mine and I haven't noticed any vibrating.. Maybe I wasn't paying attention to it though. Is it really noticeable?

CX9 SportOwner

03-12-2009, 01:10 PM

So far it is only a relative few who have this problem, but they all see to have a GT with the turn signal mirrors.

Maybe it's a small batch that weren't assembled tightly enough or don't have enough internal bracing in the casting. The light sits in a hole molded into the mirror body, which creates the potential for more flex and alters the resonance of the housing vs. the solid mirrors. Could be either an earlier design, or a different supplier.

If the mirrors are unusable, even at slower speeds, I wouldn't give up until Mazda replaced them with stable mirrors. Squeaky wheel gets the grease.

Write letters:

Robin
Customer Assistance Center
Mazda North American Operations
P.O. Box 19734
Irvine, CA 92623-9734

Jim O’Sullivan
President and CEO
Mazda North American Operations
P.O. Box 19734
Irvine, CA 92623-9734

ceric

03-12-2009, 01:43 PM

I have '08 GT. The side mirror vibrates a bit, but it is barely noticeable on mine.

badself

03-12-2009, 09:40 PM

You know, I love Mazda vehicles, but the one thing they can learn from Toyota and Honda is how to design a vibration-free mirror glass.

Mine's not that bad either, but every other vehicle I've driven in the last 10-12 years had steady mirror glass through the entire rpm range and in all wind and road conditions. Not like it's out-of-reach technology.

And, I bet every single CX-9 manufactured to date suffers from the issue to one degree or another. Shame is Mazda doesn't give a rat's ass. They train the service managers to look at you like you're crazy when you seek remedy for a legitimate issue.

spoko

03-14-2009, 02:29 AM

Same here - I just picked up 09 CX-9 GT with the LED turn signals built in to the mirrors and I too noticed the mirror shaking. Although it's not that bad I think both driver and passenger side shake, though the passenger side seems a bit less. That is because it is a concave mirror giving wider field of view thus it's not that noticeable. The driver side on the other hand shakes a lot. I’ve had 10 year old Nissan Pathfinder and the mirrors were rock solid even when driving off-road. It is a shame that $40,000 SUV with so many great features (I Love BSMC) is hindered by such a trivial issue. I have read many posts from unhappy CX-9 owners trying different things to get it fixed - some get lucky and have dealer replace the mirrors under warranty but that proves to be short lived and often times the new mirrors shake even more than the originals (VERY FRUSTRATING) after a few weeks.

I don't mean to be negative but my car has only 700 miles and in addition to shaking driver mirror I noticed brake pedal judder - especially when applied with moderate force during heavy braking (not noticeable when braking lightly) - has any of you experienced similar problem?

CX9 SportOwner

03-14-2009, 02:39 AM

I don't mean to be negative but my car has only 700 miles and in addition to shaking driver mirror I noticed brake pedal judder - especially when applied with moderate force during heavy braking (not noticeable when braking lightly) - has any of you experienced similar problem?

That's the anti-lock braking system. Normal braking won't activate it, but firm to hard pedal will. Normal

speed858

03-15-2009, 08:43 PM

There is no clear solution to why this problem happens but I found that if you line the mirror components with dynomat it should clear it up about 95%. Check the post of page 2 about this.

CX9 SportOwner

03-17-2009, 12:54 AM

After taking a mirror apart for paint touch up, I see now what the problem probably is. These mirrors are made up of a bunch of different parts, rather than a solid shell and the mirror and motor assembly.

Every time you split something you create potential for movement between them.

The door mount isn't secured to the mirror frame across the entire width, but just close to the mount. The shell is 4 parts, instead of 1 or 2. In fact, the little black part at the bottom edge is held on by nothing more than the painted part overlapping it with a tiny lip. Just no structural integrity.

The problem with my theory is the fact that a lot of us don;t have this problem.

A question for the owners with the vibration: When you move the glass manually, does it ratchet (rapid clicking) in all 4 directions?

Crystalwhitey

03-18-2009, 11:04 AM

Thanks for dissecting this. If this is true, I wonder how were the passengers' side are made? Wouldn't that be the same design as well? If so, shouldn't they vibrate as well (huh)

After taking a mirror apart for paint touch up, I see now what the problem probably is. These mirrors are made up of a bunch of different parts, rather than a solid shell and the mirror and motor assembly.

Every time you split something you create potential for movement between them.

The door mount isn't secured to the mirror frame across the entire width, but just close to the mount. The shell is 4 parts, instead of 1 or 2. In fact, the little black part at the bottom edge is held on by nothing more than the painted part overlapping it with a tiny lip. Just no structural integrity.

The problem with my theory is the fact that a lot of us don;t have this problem.

A question for the owners with the vibration: When you move the glass manually, does it ratchet (rapid clicking) in all 4 directions?

vikefan7

03-18-2009, 12:19 PM

You're thinking too logically Crystalwhitey. Stop it now.

Crystalwhitey

03-18-2009, 02:45 PM

I guess people at Mazda are abnormal.

CX9 SportOwner

03-18-2009, 03:23 PM

The mirrors are identical. I took apart the passenger mirror.

I'm just trying to figure out why some vibrate and some don't. Very odd.

Crystalwhitey

03-27-2009, 11:33 AM

Good news!!

I took the 9 in for power seat and airbag sensor recall. I mentioned to them the mirrors vibrate. The service advisor found out there is a TSB on it.

61VWZ20 EXT MIRROR

This is the code they provided on the print out. Bascially he told me the tech put some insulated foam behind the mirror to stabilize it.

CX9 SportOwner

03-27-2009, 01:47 PM

Anyone with this should jot that down and take the car in.

Do you know exactly where they put the foam, though, and what type? I don't have this problem, but I'm curious.

The other two issues were pretty simple solutions.

CX9 SportOwner

03-31-2009, 04:08 PM

Anyone with this problem may need more grease in the ball and socket connections.

If those connections are not well greased I can see how the mirror will vibrate. A good sticky grease, like dielectric, should fix it.

Bona

04-06-2009, 08:25 PM

I would like to take my mirror apart. Roughly what are the steps? Has anyone had the TSB fix done and did it actually fix the problem? Our vibration is really annoying but not a safety issue. The dealer is on the other side of town from me so it is 2-3 hour time commitment to take it to the dealer and wait for them to fix it, or longer if I have to drop off the car and pick it up later.

CX9 SportOwner

04-06-2009, 08:36 PM

Push the glass in at the lower outside corner.

Reach behind the upper inside corner, and gently pull. The Main gimble will pop loose.

Carefully pull the inside edge out until the horizontal actuator pops loose.

Pull the bottom edge out until the vertical actuator pop loose. Hang onto the glass at this point, because it's now loose.

For reassembly, try packing the 3 sockets with a thick sticky grease, as suggested.

Push the two actuators all the way in to avoid lateral torque.

Push center of mirror in until it snaps onto the main gimble.

Push the mirror in over each of the actuators until they click into place. Do not push on the edges, or you will flex the mirror and break it.

benben01

04-07-2009, 12:29 PM

Just got our CX-9 last month. Manf date 05/08. Just noticed the slight vib in the driver's side mirror on the way to work at hwy speeds. However, when I adjust the mirror and point it out (away from the body) it seems to be ok...

JKH

04-10-2009, 11:31 AM

I noticed the same vibration of the driver's side mirror only (the passenger side is stable -- no vibration). I took it to the dealer for the recall maintenance and they claimed to tighten a bracket. After driving away from the dealer onto the highway, the problem remained (as bad as ever).

Is the foam solution something that Mazda has come up with to solve the problem or is it just something your dealer figured out?

CX9 SportOwner

04-10-2009, 03:04 PM

I think they don't know. The foam is an attempt to stop the vibration. I'd like someone to try my gimble socket idea and see if it works.

NWCX9

04-29-2009, 03:55 PM

I also have this problem on my 08' Touring CX9 c/t the driver side only. Only had the rig for about 2+ months now. When it goes in for its first service I plan to have them address.

Thanks for the info guys!

CX9 SportOwner

04-29-2009, 05:44 PM

NW...if they can't, or don't fix the mirror, try my suggestion.

fellowkillla

05-02-2009, 03:03 PM

i just bought a 09 touring and i notice that my mirrors vibrate when the music is on.those bose in the doors really thumps!(mj)(wiggle)(dance)

Bona

05-11-2009, 06:31 PM

Took my car in to have the mirrors looked at. Dealer said there was not a TSB but there was some other document that said to put foam tape under the mount where the mirror housing swivels.

This resulted in absolutely no improvement on the vibration issue. I called the dealer soon after leaving the parking lot to tell them there was no improvement. Service advisor talked to Mazda tech support and came back with "Some vibration is normal" Recommended I drive another car on the lot to see if they vibrate the same. I don't really care if they all do, it is unacceptable and clearly a design issue or else all cars would have this same issue.

I've never owned a car where the mirrors vibrated. I was driving home in our VW Jetta over some bumpy rodes and noticed no vibration at all. When I got home, I lightly tapped the Jetta mirrors and there was no noticeable movement. Same tap on the Mazda CX-9 mirrors caused the mirror to vibrate.

Out of curiosity, for those of you who notice the vibration issue, do you also see 60hz flicker in computer CRT monitors? This drives me nuts, I can't work at a monitor that flickers or even be in someone office where it is flickering. I always reset the refresh rate to something above 75hz.

I am logging all my phone calls and trips to the dealer on this one. I have a hunch that MAZDA will eventually have to fix this problem.

CX9 SportOwner

05-11-2009, 08:53 PM

Try the grease idea. I could tell you already that foam tape won't fix it.

T.Narley

05-22-2009, 07:07 PM

My 9 is going in next week for some warranty work, is there anything new on this issue?

nguvanh

06-15-2009, 12:28 PM

I have taken driver side apart. I even unscrewed motor unit and took it apart, add more grease to two actuators, but no help at all.
On the passenger side, even though the mirror is moving when we tap it but it is not shaking at freeway speed.
I will take a look closer to both side to see what's difference.