Vibrating driver side mirror?

[Rockadile]

I've read about this issue here (I think) before and my wife's '07 CX-9 has it. While driving normal speeds both around town and on the highway, the driver side mirror (not the housing) vibrates. The dealer confirmed it is a problem with all models on their lot. I'd love to get Mazda's attention on this to get it fixed as it is really annoying.

Anyone else have this problem?

BTW, I did write them about it but I wonder how much good it will do.

[Crystalwhitey]

I am in the same boat as you. It vibrates once I drove off the lot. I will bring it in for the 1st oil change. I hope it will be a one time fix.

Btw, how many miles do you have when you all did the first oil change? I am thinking at 3750? I have look through the owners manual and I believe it didn't list the intervals? Am I missing something?

[l-miwa]

I have look through the owners manual and I believe it didn't list the intervals? Am I missing something?

Factory recommended intervals are 7500mi unless severe duty, then 5000mi.

[nj_jamaican]

My first oil change was at 3750 as recommended by the dealer. It was very brief. My next oil change is scheduled for 7500 miles.

[Crystalwhitey]

Thanks for the replies guys. Since I got the "free life time oil change" deal from my dealer, I will bring in every 3750 miles. I would say mine is a severe duty because of the mad traffic here in DC.

Back to topic, what's the deal with vibrating mirror for you guys?

[mr4x4king]

my drivers side mirror vibrates on my 2008 speed 3

[CX92ENVY]

Mine vibrates but usually to the music LOL.

[iracemine]

stick something in between the mirror and the housing, and vola!

[DashingMax]

stick something in between the mirror and the housing, and vola!

Well, then you cannot adjust it!! Not such a great idea.
Mazda should fix this!

[Crystalwhitey]

Service Advisor just called and told me there's a manufacturer defect on those mirrors. New replacement parts are coming in.

As a side note, about those black marks on the wheels, he was asking me if I spray something onto them ?! (argh) I told them it was like that since day 1 and I have notified the sales immediately. I believe they are getting the wheel replaced too. FYI, only the front left is the worst. The other 3 are acceptable so I don't bother to ask them to replace all 4.

[Rockadile]

Service Advisor just called and told me there's a manufacturer defect on those mirrors. New replacement parts are coming in.


Did you manage to get this fixed yet? I am wondering if my dealer would know anything about this.

THANKS.

[Crystalwhitey]

Did you manage to get this fixed yet? I am wondering if my dealer would know anything about this.

THANKS.

If you read my other post, the SA is dumb as an idiot. He ordered a defect part for my defected mirror. I still haven't heard from him 2 weeks later... what a great customer service (jerkit) Once Castle Mazda at Silver Spring, MD sold you a car, you are on your own (butt)

[Lindyrect]

Dude, Ourisman 3 miles down the road at Ft. Meade isn't much better. You need to give the service manager a smack down by talking to the dealership manager about lack of contact. Trust me. If you need some help substantiating that the mirror is an issue, PM me and I will call them and complain too.

[Crystalwhitey]

This is getting on my nerves now. They replaced the mirror and it still vibrates like before, if not worse. I am seriously going to write a letter to Mazda USA and complain the crap out of them.

At any rate, no way I am going back to this BS stealership (upyours)

[Marin Mazda]

There is no fix for this yet... They know of it... all of ours... do it.... ... our Rep has no answer...

[MacMaster]

haha mine is vibrating too =) like after 55 mph.. im takin my cx-9 to dealer 2morrow for the first oil change...

[MacMaster]

well today i took my cx-9 to dealer.. they changed the oil... but mirror is still same... vibrating after 55-60 mph... they say its oke, no need to replace it lol...

[MacMaster]

wow 100 miles... mine is like 7 miles from my home... and they ve sent the zoom-zoom sticker to my home address... =)

[jabba]

Just noticed that my side mirrors are vibrating too, the driver's side seems worse. Our CX-9 was built in Jan 08 or so.

Kinda annoying, I wonder if it's an airflow issue inside the mirror housing that making vibrate like that? Which would mean it's a design issue, not anything mechanical.

Not a big deal overall, but then again, this is the first car that I've owned that is doing this.

[synergy]

We just bought our CX-9 GT AWD and with 15 miles on the ODO my wife points out the shaky driver's side mirror. Passenger side is fine!?! We will address it on the first oil change as well....bummer.

[MacMaster]

My driver side mirror is still vibrating after like 45 mph (it was 55 mph like a while ago)... and its kinda annoying... there is nothin to do bout it, at least thats what my dealer said.. i might trade in my cx-9 with an escalade im not sure yet..

[Whitesnake]

Why don't someone start a class action law suit?

[MacMaster]

well last week i took my cx-9 to the dealer and they replaced some kind of bolt or sumtin i dont know its name, tech guy said its a small part in the mirror and it needs to be replaced. anyway they replaced it and it kinda stopped vibrating, cant say perfect tho.Sumtimes i ask to my self=> Man why didnt i just buy the audi q7? cause cx-9 was waay cheaper than q7 haha... q7 was like 52 and i got my cx-9 gt for 34.

[mofobaru]

I have the vibrating driver's side mirror problem too. I've never had this problem with any other car, and I've owned about 20 cars over the years.

Are Mazda aware of the issue? Can it be fixed by dealer service?

[nguvanh]

I have same vibrating issue. My dealer replaced it, but it's still vibrating as before with a bit less.

[speed858]

Same here guys! I have an 07 Mazdaspeed 3 gt and the mirror issue is a real pain in the ass. I first tried to super glue the mirror itself to the black frame around it.. no luck.. Then I tried super gluing all the bolts and torqueing everything down... no luck... then I just went to mazda and had them replace the whole housing.. no luck... then I adding some weight to the mirror to make it heavier.. no luck.. then I tried gluing the ball joints down on the mirror housing.. and still no luck.

I just had the mirror replaced by Mazda in Nov of 08 so there is no current fix to this. I really don't know what direction to go with this. Anyone try any other solutions?

[speed858]

I have the answer to everyone's mirror problem!!!

Today I decided to Dynomat the entire mirror fixture. I pretty much put a piece of dynomat in between any piece in the mirror that connected to another that would transfer vibration from the car. I also dynomated the entire part on the car where the mirror screws in. It took me like 2 hrs to disassemble and dynomat but it's 95% better. There is a very slight rattle but nothing that you would notice like before.

Good luck everyone!

[SeCX-9]

This is getting on my nerves now. They replaced the mirror and it still vibrates like before, if not worse. I am seriously going to write a letter to Mazda USA and complain the crap out of them.

At any rate, no way I am going back to this BS stealership (upyours)


Ask the MazdaTechie on this forum. He really seems to know this car quite well....

http://www.mazdaforum.com/forumid_235/tt.htm

I've tried to get him on this forum, but haven't had any success

[Bona]

We got a CX-9 about a month ago. I noticed the vibrating mirror. Dealer service Manager claimed he had never seen one vibrate, then suggested we drive another CX-9 to see if they all do it. I'm not too happy, I don't care if they all do it, none of them should vibrate. I've never owned a car where the mirror vibrated like this. Service manager was supposed to call Mazda, I checked a few days later and he hadn't called them yet. It has been a couple of weeks with no response. I'm going to try again this week.

Has anyone had this successfully fixed yet? If so, what did they do?

[Force-1]

My mirrors don't vibrate at all, and I have the built in turn signals.

[Lindyrect]

My 07' has the built-in turn signals and my mirrors vibrate like I have a 12" woofer in the damn doors. The driver's side seems to do it worse. The rate of vibration seems to increase depending on road surface condition and speed.

[vikefan7]

I have the turn signals in mine and I haven't noticed any vibrating.. Maybe I wasn't paying attention to it though. Is it really noticeable?

[ceric]

I have '08 GT. The side mirror vibrates a bit, but it is barely noticeable on mine.

[badself]

You know, I love Mazda vehicles, but the one thing they can learn from Toyota and Honda is how to design a vibration-free mirror glass.

Mine's not that bad either, but every other vehicle I've driven in the last 10-12 years had steady mirror glass through the entire rpm range and in all wind and road conditions. Not like it's out-of-reach technology.

And, I bet every single CX-9 manufactured to date suffers from the issue to one degree or another. Shame is Mazda doesn't give a rat's ass. They train the service managers to look at you like you're crazy when you seek remedy for a legitimate issue.

[spoko]

Same here - I just picked up 09 CX-9 GT with the LED turn signals built in to the mirrors and I too noticed the mirror shaking. Although it's not that bad I think both driver and passenger side shake, though the passenger side seems a bit less. That is because it is a concave mirror giving wider field of view thus it's not that noticeable. The driver side on the other hand shakes a lot. I’ve had 10 year old Nissan Pathfinder and the mirrors were rock solid even when driving off-road. It is a shame that $40,000 SUV with so many great features (I Love BSMC) is hindered by such a trivial issue. I have read many posts from unhappy CX-9 owners trying different things to get it fixed - some get lucky and have dealer replace the mirrors under warranty but that proves to be short lived and often times the new mirrors shake even more than the originals (VERY FRUSTRATING) after a few weeks.

I don't mean to be negative but my car has only 700 miles and in addition to shaking driver mirror I noticed brake pedal judder - especially when applied with moderate force during heavy braking (not noticeable when braking lightly) - has any of you experienced similar problem?

[speed858]

There is no clear solution to why this problem happens but I found that if you line the mirror components with dynomat it should clear it up about 95%. Check the post of page 2 about this.

[Crystalwhitey]

Thanks for dissecting this. If this is true, I wonder how were the passengers' side are made? Wouldn't that be the same design as well? If so, shouldn't they vibrate as well (huh)




After taking a mirror apart for paint touch up, I see now what the problem probably is. These mirrors are made up of a bunch of different parts, rather than a solid shell and the mirror and motor assembly.

Every time you split something you create potential for movement between them.

The door mount isn't secured to the mirror frame across the entire width, but just close to the mount. The shell is 4 parts, instead of 1 or 2. In fact, the little black part at the bottom edge is held on by nothing more than the painted part overlapping it with a tiny lip. Just no structural integrity.

The problem with my theory is the fact that a lot of us don;t have this problem.


A question for the owners with the vibration: When you move the glass manually, does it ratchet (rapid clicking) in all 4 directions?

[vikefan7]

You're thinking too logically Crystalwhitey. Stop it now.

[Crystalwhitey]

I guess people at Mazda are abnormal.

[Crystalwhitey]

Good news!!

I took the 9 in for power seat and airbag sensor recall. I mentioned to them the mirrors vibrate. The service advisor found out there is a TSB on it.

61VWZ20 EXT MIRROR

This is the code they provided on the print out. Bascially he told me the tech put some insulated foam behind the mirror to stabilize it.

[Bona]

I would like to take my mirror apart. Roughly what are the steps? Has anyone had the TSB fix done and did it actually fix the problem? Our vibration is really annoying but not a safety issue. The dealer is on the other side of town from me so it is 2-3 hour time commitment to take it to the dealer and wait for them to fix it, or longer if I have to drop off the car and pick it up later.

[benben01]

Just got our CX-9 last month. Manf date 05/08. Just noticed the slight vib in the driver's side mirror on the way to work at hwy speeds. However, when I adjust the mirror and point it out (away from the body) it seems to be ok...

[JKH]

I noticed the same vibration of the driver's side mirror only (the passenger side is stable -- no vibration). I took it to the dealer for the recall maintenance and they claimed to tighten a bracket. After driving away from the dealer onto the highway, the problem remained (as bad as ever).

Is the foam solution something that Mazda has come up with to solve the problem or is it just something your dealer figured out?

[NWCX9]

I also have this problem on my 08' Touring CX9 c/t the driver side only. Only had the rig for about 2+ months now. When it goes in for its first service I plan to have them address.

Thanks for the info guys!

[fellowkillla]

i just bought a 09 touring and i notice that my mirrors vibrate when the music is on.those bose in the doors really thumps!(mj)(wiggle)(dance)

[Bona]

Took my car in to have the mirrors looked at. Dealer said there was not a TSB but there was some other document that said to put foam tape under the mount where the mirror housing swivels.

This resulted in absolutely no improvement on the vibration issue. I called the dealer soon after leaving the parking lot to tell them there was no improvement. Service advisor talked to Mazda tech support and came back with "Some vibration is normal" Recommended I drive another car on the lot to see if they vibrate the same. I don't really care if they all do, it is unacceptable and clearly a design issue or else all cars would have this same issue.

I've never owned a car where the mirrors vibrated. I was driving home in our VW Jetta over some bumpy rodes and noticed no vibration at all. When I got home, I lightly tapped the Jetta mirrors and there was no noticeable movement. Same tap on the Mazda CX-9 mirrors caused the mirror to vibrate.

Out of curiosity, for those of you who notice the vibration issue, do you also see 60hz flicker in computer CRT monitors? This drives me nuts, I can't work at a monitor that flickers or even be in someone office where it is flickering. I always reset the refresh rate to something above 75hz.

I am logging all my phone calls and trips to the dealer on this one. I have a hunch that MAZDA will eventually have to fix this problem.

[T.Narley]

My 9 is going in next week for some warranty work, is there anything new on this issue?

[nguvanh]

I have taken driver side apart. I even unscrewed motor unit and took it apart, add more grease to two actuators, but no help at all.
On the passenger side, even though the mirror is moving when we tap it but it is not shaking at freeway speed.
I will take a look closer to both side to see what's difference.

[nguvanh]

I used this tube.
I apply grease inside 2 actuators, the hole in mirror panel and motor module.
I am afraid that the vibrate is whole mirror, not just removable mirror part.


What kind of grease did you use?

Where exactly did you put it?

[nguvanh]

My passenger side does not vibrate at all.
I don't need to do anything on passenger side.

[clandestine]

I am going on tomorrow to get mine corrected. the dealer called the techline and on the invoice wrote notes indicating "...information on newsletter jan/feb 2009 - k001-wo-225 foam kit for mirror base."

[Marin Mazda]

Gotta love forums... I've lived with that vibration for nearly 3 years... :) Gonna get it fixed before the warranty clears out...

[dbal72]

Both driver and passenger vibrate. Driver side is worse. What is interesting is that my 2004 Mazda 6S did the same thing. Both mirrors vibrated. 1st car I had owned that had that issue. Must be a Mazda thing.

[Davicho]

Both driver and passenger vibrate. Driver side is worse. What is interesting is that my 2004 Mazda 6S did the same thing. Both mirrors vibrated. 1st car I had owned that had that issue. Must be a Mazda thing.

It must be because my 2006 Mazda5 also had vibrating mirror glass. Had them replced once under warranty but the new ones were just slightly better...Mazda thing I guess!

[Davicho]

Anyone tried my grease idea yet? It's really simple.

Nope, but please do share because your greasing of the bump stops worked to stop that annoying front suspension squeaking.

[Davicho]

See further back in the thread.

Okay, so I put die-electric grease or any other thick grease I can find in the female sockets of the rear side of the glass. One last question, do you just pull on the glass mirror and pry it off the tiny arms in the actuator?

[CX9SportAlvin]

I just bought a 2010 CX9 Sport AWD last week and noticed the Driver Side Mirror Vibrating. The Passenger Side is just fine. Are there any suggestions I can tell the dealer so they will actually fix it, and not tell me "that's just how it is."
Anything I can print out and show them .
Oh, would you bring your CX-9 to the original dealer you bought it from, or a mazda dealer that's close to your house.

Thanks!

[Davicho]

SportOwner fixed his vibrating mirror by pulling the glass part off the mirror housing assembly and packed the sockets behind it with grease. This way the ball sockets that snap into the glass assembly are nicely packed and cushioned by thick grease.

Go to your nearest Mazda dealer or the one that you develop the best relationship with, you don't need to go to the purchasing dealer.

Good luck!

[CX9SportAlvin]

While my car still has the bumper to bumper, I'll have the dealer fix it. But I will definitely keep the Grease method in mind. Thanks!

[clandestine]

I had mine fixed. it is not perfect, I can see a slight vibration under certain circumstances, but it is 95% better than before. the invoice reads:

check for bulletins -none - called techline - states information on newsletter Jan/Feb 2009 - K001-WO-225 foam kit for mirror base...

the invoice I received when I picked it up notes: 'still has a little vibration when going over bumps'

take that in and I'm sure they'll take care of you.

[nguvanh]

I even notice that 2010's driver side mirror has slight shaking too.

[supradupe]

I have a 2010, the drive's outside mirror vibrates. It's kind of suck, finding out that this issue lingers for 2 years and still no solution. passenger side is perfect, no vibration.

[CX9 SportOwner]

Funny how everyone is ignoring my solution. Oh well.

[Lindyrect]

for sake of brevity, was that the pop mirror out, pack joint with grease, and pop back in solution?

[badself]

I even notice that 2010's driver side mirror has slight shaking too.

Yeah, it's one of Mazda's more "endearing" qualities.

S***, I had the driver side mirror replaced a while back (after a two month backorder), and the replacement is no better than the original.

I'm willing to try the "remove, grease, and replace" method. Can somebody post how to remove the glass portion of the unit without cracking it?

[RUMBLEFISH]

I just picked up a used O8 and noticed this the other night. I was thinking of a sliver of foam stuffed in the back. Yea it may drip water after a ran for a bit but should dry out quick. I will give it a try.

[supradupe]

Funny how everyone is ignoring my solution. Oh well.

Sorry, I missed your post regarding a solution. What would that be? Thanks.

[ceric]

For me, the driver's side mirror seems to vibrate a bit more than my other vehicles, but not enough to annoy me.

[SeCX-9]

My only complaint is something loose clanking inside the passenger side door that has been looked at 3 or 4 times now and they can't seem to find. The first time, the entire actuator fell of its mount and they remounted and apparently added more foam insulation.

Something continues to bang lightly as I drive over bumpy roads....annoys the hell out of me....especially now that it's out of warranty.

[nfn2000]

I just got a 2010 CX-9 and the driver side mirror vibrates slightly too. I know its a real problem because I had an Accord before whose left mirror was replaced. The replacement mirror had the same vibration problem. I had that mirror replaced and it fixed the problem.
I think its due to not enough of that sticky damping grease inside the ball joint behind the mirror. Its the same kind of grease used inside camera lenses to make them glide smoothly.

[ceric]

So, grease it.
Push bottom edge in, slide up from the top edge.

[Takehold66]

^ is that how to remove the mirror?

[ceric]

Yes, that's how to remove the glass part from the assembly, but proceed at your own risk.

[nuru]

I have a minor shake on the drivers side, but my passenger side mirror is rock solid, no shake.

[dsc888]

I'm glad I found this thread. I have a Feb 2011 build and my driver side mirror vibrates at speeds greater than 45mph. It's annoying and distracting. The dealer is aware of the issue and told me to make an appt if it is too bothersome.

So what is the consensus so far for those who have had the foam installed? Is the grease method any more effective? Thanks a lot guys.

[dsc888]

UPDATE!!!

I had the "mirror kit" installed by the dealer and it made NO difference. Mine is still shaking from 30mph on. It's really bad at highway speeds. From all the posts here, it looks like Dynomat is the only solution. I wonder if my mirror is actually defective.

[ceric]

Have you tried putting heavy grease behind the glass?
The glass is very easy to take out and put back in.

[dsc888]

Have you tried putting heavy grease behind the glass?
The glass is very easy to take out and put back in.

I might give it a shot. How do you remove the glass? I just don't want to break anything.

[ceric]

Push outside inwards all the way. Slide glass out from inner side (carefully disconnect connectors while sliding it out).
Reverse the process putting it back in.
Send me a PM with a valid e-mail. I can send you a page from the WorkShop manual.
It is really not that tough to do.

[dsc888]

Push outside inwards all the way. Slide glass out from inner side (carefully disconnect connectors while sliding it out).
Reverse the process putting it back in.
Send me a PM with a valid e-mail. I can send you a page from the WorkShop manual.
It is really not that tough to do.

Thanks so much, Ceric. I appreciate your help. PM sent.

[rharrack]

I am in the same boat, Mazda is aware of the problem and has not been successful in repairing the driver side mirror. I have take it in 2 twice and waste 2 saturdays......the best advice I can give is to wait unit they have permanent fix.