2007 MAZDASPEED3 Engine Mount Bolt Safety Recall 4607F

[TheMAN]

Various people had their #4 engine mount bolt and/or #4 engine mount fail on their Mazdaspeed3's already. A safety recall campaign has been implemented as of today (July 3, 2007) regarding this issue.

For North America:
4607F Dealer Letter (http://www.protegefaq.net/tsb/Dealer%20Letter%20R4607F_FINAL1.pdf)
4607F Owner Letter (http://www.protegefaq.net/tsb/Owner%20Letter%20R4607F_FINAL.pdf)
4607F Repair procedure (http://www.protegefaq.net/tsb/Repair%20Procedure%20R4607F.pdf)
4607F Reimbursement Form (http://www.protegefaq.net/tsb/Reimbursement%20Form%20R4607F_FINAL.pdf)

For Japan, recall number 1888 was released on 2007/5/24 on the same issue for the MazdaSpeed Axela produced between 2006/5/12 through 2007/5/12 (BK3P-300025～BK3P-303274). Total affected MSAs are 2025.
日本国はマツダスピードアクセラのリコール届出番号１８８８に出いたしました。このリコール開始日は平成1 9年5月24日にあります。対象車の車台番号の範囲
及び製作期間：　BK3P-300025～BK3P-303274　平成18年5月12日～平成19年5月12日。対象車の台数：　２，０２５台車
ここにはリコールのリコール情報ページです：　http://www.mazda.co.jp/service/recall/177/105/002150.html

For Europe and Oceania, the Mazda3 MPS is also affected. Please contact Mazda Motor Europe, Mazda Australia, Mazda New Zealand or your local dealership for information.

[Ferdball]

Various people had their #4 engine mount bolt and/or #4 engine mount fail on their Mazdaspeed3's already. A safety recall campaign has been implemented as of today (July 3, 2007) regarding this issue.

For North America:
4607F Dealer Letter (http://www.protegefaq.net/tsb/Dealer%20Letter%20R4607F_FINAL.pdf)
4607F Owner Letter (http://www.protegefaq.net/tsb/Owner%20Letter%20R4607F_FINAL.pdf)
4607F Repair procedure (http://www.protegefaq.net/tsb/Repair%20Procedure%20R4607F.pdf)
4607F Reimbursement Form (http://www.protegefaq.net/tsb/Reimbursement%20Form%20R4607F_FINAL.pdf)

For Japan, recall number 1888 was released on 2007/5/24 on the same issue for the MazdaSpeed Axela produced between 2006/5/12 through 2007/5/12 (BK3P-300025～BK3P-303274). Total affected MSAs are 2025.
日本国はマツダスピードアクセラのリコール届出番号１８８８に出いたしました。このリコール開始日は平成1 9年5月24日にあります。対象車の車台番号の範囲
及び製作期間：　BK3P-300025～BK3P-303274　平成18年5月12日～平成19年5月12日。対象車の台数：　２，０２５
ここにはリコールのリコール情報ページです：　http://www.mazda.co.jp/service/recall/177/105/002150.html

For Europe and Oceania, the Mazda3 MPS is also affected. Please contact Mazda Motor Europe or your local dealership for information.

That procedure looks a lot more involved than just tightening a single bolt. I'm glad I didn't try to do it myself, and accept a little responsibility.

[javanc]

Good stuff Man, you get this shit quick. Thanks for letting us see the dealer letter, and repair procedure. Now ill sit outside of the bay and make sure they take the whole friggin mount out like in procedure 2.

[gwood]

Good stuff. I was at the dealer today and they wouldn't touch the car for the recall until they had all the info AND I had a letter from Mazda (BS IMO with respect to making the letter a condition...my car is clearly within the vin/build date range). That said, I can understand the former.

Thanks for the informative post...you are in fact the man.

[Jesse MS3GT]

^Just print out the pdf lol

[Brian MP5T]

Good and very to the point as Usual Edwin!

[SSMS3]

THANKS!
They just trailored my MS3 to the dealer for a coolant leak. I asked them twice about the infamous motor mount issue while on the phone today, and they wouldn't even agree to look at it. Prints of these PDFs should help get the point across

[whitey4311]

I just scheduled for Sat both my friend and I to have ours MS3's done. My dealer just got in about 3-4 cars worth of parts to do so before the letters make it out I will get in there to have it done first.

[dread]

Just had mine done today, took about an hour.

[Bakrauf]

The best thing is I dont have to drive 1 1/2 to an official mazdaspeed dealer for the repair!

[ALIEN3T]

done also!

[Speed3girl]

Had mine replaced yesterday...the bolt anyway.

[whitey4311]

Mine just needed the bolt apparently but its all better and I have finally shut the DSC off and did a semi hard run and man it was soemthing I havent done and I love it even more today.

[ch77]

Just made an appointment to have mine checked in the morning.

The service department didn't know about it, hm..

[Jesse MS3GT]

^ my dealer claims to not have parts or info on it and to call next week :rolleyes:

[kokemon23]

Thanks for the info, I've got an appointment for Friday to get the fix done. I talked to a scheduler and not a service tech, so who knows how this will go. Here's hoping my dealership is on top of things.

[Hikaru9]

Here's hoping my dealership is on top of things.

I thought they were on top of things until the mechanic left one of the tools in my engine bay. -_-++

[Betelgeuse]

Got mine done today:


http://aycu19.webshots.com/image/19898/2002475356133394545_rs.jpg

[Speed3girl]

It looks to me like you had the inspection, mount, and bolt done.

That is my opinion on that. From my previous Service experience.....


This is what mine says:



PERFORM RECALL # 4607F MAZDASPEED 3 - #4 ENGINE MOUNT 07/02/200
7 Open
(RECALL) COMPLETED RECALL INSPECT TRANS MOUNT, OK , REPLACE BOLT
TECH# 191 Flag Hrs= 0.80 Type= WM94 78.40
(9YA0-21-437A) BOLT
qty= 1 cost= 3.00 4.20

*** STORY DETAIL *** 07/05/07 02:47PM emp=191
2339


0.8
COMPLETED RECALL 4607F. REMOVE AND INSPECT
TRANSMISSION MOUNT. CHECK NORMAL. REMOVE AND
REPLACE TRANS BOLT.

[TheMAN]

no, all he had replaced was the bolt

[Betelgeuse]

Thanks guys, I didn't understand what n/c and fs meant so I wasn't sure. But I suspected it was only the bolt they replaced although the service advisor said they did the mount as well. Oh well, as long as it's fixed.

[whitey4311]

There is another guy on here saying that they have a new tranny mount that used 2 bolts instead of one and they replaced his. I have never heard of this and its not in the recall letter so what is he talking about?

[ch77]

The dealer replaced my bolt, invoice says the mount was OK. Took about an hour, so I trust that they actually removed & inspected the mount. The engine seems to stay put a bit better, but maybe it's all in my head.

I thought they were pretty on top of things, too, until I heard a little rattle from the engine bay, stopped in a parking lot & found the hood prop was not put back correctly. So they don't get "very satisfied" on the survey they send out. Easy enough to write down why, also.

[whitey4311]

They snapped my battery lid wrong and it wasnt on all the way, lol.

Lazy asses!

I hope he did a good job of the bolt because I dont want to go back in there and look at it again. I saw him in there and when i realized he wasnt talkative I left him alone to do his job. I will just have to trust its all ok and if not its on them x2 for not doing it correctly.

[SPEED305]

i just dropped mines off this morning, the dealer stated they didnt have the part and it may need to stay over the weekend. that sux since im now driving a NEON! whack!

[ch77]

I was thinking the whole time about the battery tray, battery cover, because it's a lot of little pieces. It sucks that I couldn't bring the car to my mechanic, because he is very careful compared to dealers. Hell, he even torques all lugnuts by hand.

Not to knock the mechanics at dealers, but the demands placed on them by management are often unrealistic, not giving them enough time. Time. Time is what we need but time is something we don't have!

Anyway, I can watch out for my own hood prop but I didn't figure I'd have to look under the hood so quickly after a dealer visit.

[ch77]

Neons, snapped battery covers, and rattling hood props. Sorry to hear about that neon.. Last rental I had was a f*cking Trailblazer! I was embarassed to even have it in my driveway.

[whitey4311]

After it goes anywhere I look closely at what they did first then door dings before I leave. I tell them that the car is flawless which it is before I drop it off and there best not be scratches or dings. I also ask to NOT have it washed, lol.

When I asked the Tech he said the old bolt and mount were fine and nothing wrong so he made it seem like the upgrade bolt was pointless in my situation but I seen him in there so I am sure he did it. There were a few cars in before me so it was old news by the time I went in. Since mine checked out to be fine just stock the new botl could only make it better so what ever no worries anymore.

[SPEED305]

uh oh..i think i hurt the neon. some sort of smoke coming out of the bottom of the car!! oh well.

[blkMs3th]

called my dealer (putnam mazda) and said I wanted the recall work done on my car. They said sure, offered me an appointment within 2 days. I went and waited while they did it (rental was offered, but the dealer is a bit of a drive). Nice service manager, bad coffee, good over all experience.

Felt no different driving home other than some *cough* slightly spirited driving.

[eddienyny]

Read this post this morning... drove to a dealership at noon... bolt was replaced an hour later. No hassles or questions.

[SPEED305]

Read this post this morning... drove to a dealership at noon... bolt was replaced an hour later. No hassles or questions.
well lucky you!(upyours)

[austinv]

I wasn't aware of this recall, and I just bought a MS3 GT on 07/12. The dealer didn't say anything about it although my VIN falls within the specified range.

I'll be calling them in the morning to see what was done about it prior to sale, if anything.

I find this notice interesting, in the letter to the dealers: "The National Traffic and Motor Vehicle Safety Act prohibits the delivery of any subject vehicle without performing the necessary repair for defects or failures. Failure to perform applicable recalls before delivery can result in extensive dealer fines and penalties from the federal Government. Therefore, you must complete this recall for all affected vehicles in your inventory prior to delivery."

[whitey4311]

I wasn't aware of this recall, and I just bought a MS3 GT on 07/12. The dealer didn't say anything about it although my VIN falls within the specified range.

I'll be calling them in the morning to see what was done about it prior to sale, if anything.

I find this notice interesting, in the letter to the dealers: "The National Traffic and Motor Vehicle Safety Act prohibits the delivery of any subject vehicle without performing the necessary repair for defects or failures. Failure to perform applicable recalls before delivery can result in extensive dealer fines and penalties from the federal Government. Therefore, you must complete this recall for all affected vehicles in your inventory prior to delivery."


Cross your fingers that they didnt and tell them you want that CAI and CBE for free or ask where you should file the report to, lol.

[SPEED305]

well, got my car back, looks like they did have to replace the bracket on mines, but all is well.

[MadOzodi]

Took mine in this morning and picked it up right before lunch. My bolt was replaced and I must say, it's makes quite a noticeable difference. The whole feel of shifting gears is much smoother now.

[bast525]

I made an appointment on saturday and took mine in on monday. The guy on the phone knew right away what I was talking about as soon as I mentioned MS3 recall. Told me they had one replacement mount and bolt kit available

Went in monday, almost exactly one hour later it was done. Service tech said that my stock bolt was torqued to spec and there was no damage to anything. He did put in the 'upgraded' bolt, but didn't replace the mount.

Oddly, as Madozodi mentioned, the car felt different... I can't put my finger on it... maybe like the drivetrain is moving around less... shifting did feel a tiny bit less vague... I dunno. If it really was different, it's a very very small difference.


At any rate, just glad that I don't have to worry about my engine falling out of the car anymore...


or... do I???

dun dun dunnnnnnnnnnnnnnnnnnnn

[hashboogie]

I wasn't aware of this recall, and I just bought a MS3 GT on 07/12. The dealer didn't say anything about it although my VIN falls within the specified range.

I'll be calling them in the morning to see what was done about it prior to sale, if anything.

I find this notice interesting, in the letter to the dealers: "The National Traffic and Motor Vehicle Safety Act prohibits the delivery of any subject vehicle without performing the necessary repair for defects or failures. Failure to perform applicable recalls before delivery can result in extensive dealer fines and penalties from the federal Government. Therefore, you must complete this recall for all affected vehicles in your inventory prior to delivery."

You should have a sticker somewhere under your hood stating there was a campaign on your car. This will verify that the recall work was done.

[bushrat]

If they did the work before it got to your dealer, there should be a sticker on the rear passenger side of the engine compartment. It will look like this:

[sierra248]

Could you get a better shot of that! I'd Like to have that in my pocket when I fianlly go get mine.


If they did the work before it got to your dealer, there should be a sticker on the rear passenger side of the engine compartment. It will look like this:

[dcomiskey]

I just got my letter the other day. Glad they are doing this, even though I had mine checked two months ago and it appeared to be fine.

[bushrat]

Could you get a better shot of that! I'd Like to have that in my pocket when I fianlly go get mine.

Ask and ye shall receive.

Took the previous picture last night and my camera didn't know what the hell to make of all the dark with a white thing in the center.

[camrycev6]

I had mine done and afterwards, the car was noisy and vibrating big time. I took it back and they found out that 3 / 4 cars they did had the same problem.

There is a vibration mount between the engine and the tranny that apparently can slip out and they won't notice. They said it is such an easy mistake to make they are going to let Mazda USA know about it so they can advise all of their mechanics. So...if your car is vibrating / driving rough afterwards, have them check this....or remind them about it when you take it in.

[Rotus8]

Ask and ye shall receive.

Took the previous picture last night and my camera didn't know what the hell to make of all the dark with a white thing in the center.
I'm not sure that is the mount recall. It should have campaign number 4607 in it. Not clear what rework #746 is - maybe one of the Mazda guys can find out. It looks like the right sticker, but the info doesn't match.

[gru]

Sigh my dealership won't even have the bolt/mount until next week

[bushrat]

I'm not sure that is the mount recall. It should have campaign number 4607 in it. Not clear what rework #746 is - maybe one of the Mazda guys can find out. It looks like the right sticker, but the info doesn't match.

#746 is probably the work number for my particular car. From what I see in the dealer letter, there is an indication about a sticker saying Authorized Campaign Label RECALL 4607F or something similar, however it ultimately says, check everything in the computer.

[ecniemann]

Apparently this process is not going as smooth for some as others, myself being the latter. I called about the recall approx. 1 week before the letter went out. The dealer vaguely knew of the recall, but told me the recall was " VIN specific", whaever that means. Basically what it meant was I had to wait for the official notice before I could schedule an appt. even though I tell them I have to travel to Chicago last weekend from Milwaukee for work. So I get the notice this week and call to schedule and appt. They tell me they have the parts and that I will get a loaner, and it will be done in 1-2 hours. Fine, I dropped it off before work, figured I'd pick it up after work today. Around 3:30 pm, still no call, so I call back. They tell me the recall is for the ENGINE MOUNT, not the bolt, and that since my bolt is damaged, they need to order a replacement. I tell them the BOLT is what is being recalled. So apparently they replaced the mount, but were going to just put the old bolt back if it wasn't damaged. I tell the service guy that I think they have this backward, that the mount requires replacing if the bolt is not to spec. or damaged. So, regardless, I will be getting the new bolt and mount, but have to wait two days with my car in the shop. Anyone else having these problems? I thought the directions/instructions that have been posted here were fairly clear, and I know little to nothing about car engines/repair. Not trying to rag on them, but this is their business and they should know a hell of a lot more about it than me. There does not seem to be too much concern about the engine dropping out, as when I mention this, they tell me "there has been no report of this in the field". I told them to tell that to the poor people here that have posted pics of their engine twisted and hanging on the ground. BTW, whoever had that signature of "not being a true MS3 owner unless your engine falls out" is classic!

[camrycev6]

The letter says that the bolt or the bolt and mount are replaced. So the bolt is certainly changed out, but it is the mount (so I was told...and shown by the tech) that is causing the problem.

[bast525]

yeah it's always better if you can either have the letter with you or print out the info from this thread.... to make sure they don't misunderstand.


The bolt definately get's replaced no matter what, and the mount only if the stocker is damaged.

[eddienyny]

The mount gets replaced if they also find the existing bolt is torqued less than 25lb.

[IrishMidak]

Well, since I got both the bolt and mount replaced, I noticed high speed shifts into third are much smoother now. Anyone else notice this? Is it even possible for one to have such a big effect on the other?

[bast525]

that's also what I've been noticing, and one other poster on this thread said his shifts were also smoother.

Not dramatically, but it just feels like it goes in easier when shifting quickly.

My mount was NOT replaced, just the bolt. And I didn't expect to be able to feel a difference.

Also, the tech who did the work said my stock bolt was torqued to spec, so it wasn't like anything was loose.

*shrug*

[freakyflow7]

Anyone know if this issue is addressed from factory in the 2008 models?

[///M Compact]

Anyone know if this issue is addressed from factory in the 2008 models?

Yes. It was a running change on the 2007 cars.

[C.A.T.A.P]

thanks man if you hear anything about the 2008 let me know

[sebspeed3]

Any more news or anything about the 2008 models? or anyone have problems with there 2008's?

[Gmac03]

Bringing the official engine mount thread back from the dead.

Now is this a second recall? different from the first?

Recall ID # 07V295000
http://www.automobilemag.com/am/2007/mazda/mazdaspeed3/recalls.html

Cause it seems that by it affecting 5700 vehicles would mean it wouldn't just be the 2007 models.

Gmac

[Nutari]

If you click on the RECALL details, it says this.

Recall ID # 07V295000 - ENGINE AND ENGINE COOLING
Recall Date: JUL 10, 2007
Component: ENGINE AND ENGINE COOLING
Model Affected: MAZDASPEED3
Potential Units Affected: 5700 Recall Details
Recall Date:
JUL 10, 2007

Model Affected:
2007 MAZDA MAZDASPEED3

Summary:
ON CERTAIN PASSENGER VEHICLES, THE NO. 4 LEFT SIDE ENGINE MOUNT BOLT MAY LOOSEN IF A SUDDEN RAPID ACCELERATION IS REPEATEDLY PERFORMED.

Consequence:
IF THE VEHICLE IS CONTINUOUSLY DRIVEN UNDER SUCH CONDITION, THE NO. 4 ENGINE MOUNT BOLT MAY LOOSEN AND PULL OUT OR BREAK, ALLOWING THE TRANSMISSION TO BE OUT OF POSITION. IN EXTREME CASES, THE DRIVE SHAFT MAY BECOME DETACHED. IF THIS OCCURS THE VEHICLE WILL LOSE POWER AND WILL COME TO A STOP, INCREASING THE RISK OF A CRASH.

Remedy:
DEALERS WILL INSPECT AND REPLACE THE NO. 4 ENGINE MOUNT BOLT WITH A MODIFIED ONE, AND, IF NECESSARY, REPLACE THE NO. 4 ENGINE MOUNT RUBBER AND BRACKET WITH NEW ONES FREE OF CHARGE. THE RECALLBEGAN ON JULY 13, 2007. OWNERS MAY CONTACT MAZDA AT 800-222-5500 .

Potential Units Affected:
5700

Notes:
MAZDA MOTOR CORP 4607F

[camrycev6]

Bringing the official engine mount thread back from the dead.

Now is this a second recall? different from the first?

Recall ID # 07V295000
http://www.automobilemag.com/am/2007/mazda/mazdaspeed3/recalls.html

Cause it seems that by it affecting 5700 vehicles would mean it wouldn't just be the 2007 models.

Gmac

Why? 5000 models went to the US and the rest went to Canada.

[GoFast]

perhaps it only went out to mazda na?

[msp3pilot]

I never got the letter!!! I'm going in tommarow.

[lovely09]

Thanks for the reminder.Meanwhile,it's about a year ago so what happen with the recall and vehicles on canada and US?

[Sweet Jester]

Perhaps this is a silly question, but I just bought my car (2007 MS3) last week, is this something I should approach the dealer with and see if it should be done, or because the car is almost 3 years old, should I not worry about it now? Thanks...SJ

[Hank3]

You can check yourself to see if the bolt has been replaced. See if there's a port campaign sticker on the underside of the hood (check page 3 of this thread for pictures from other members' cars).

Another thing you can check for is if there's a "10" on the top center of the bolt. If you do have this bolt, you're good. The old one they replaced was "8." Follow the instructions in the PDF file that's in the original post to disassemble the battery box to get to the bolt.

[Mazdaspeedgirl]

Great information guys. I will check on this ASAP.

For those who asked, safety recalls should be honored if it has not been performed yet.

[JDMspeed3]

wow wish i would have seen this before mine broke! i have a 2008 figured they would have fixed the issue by then. now my car is destroyed and they voided my warranty

[b e z]

Looks like this thread hasnt been touched on in awhile so hopefully i dont get flamed for this, but has anyone heard of the 09' models still having this same issue?